Staff Alerts

Thu, 12 Apr 2018 16:40:11 GMT

How is your community relaying messages and alerts to the staff pertaining to inclement weather, active shooter, or other types of alerts? What type of alerts/notifications are you relaying? Is it a specific vendor or software suite? And are you happy with it?

Thu, 12 Apr 2018 16:45:52 GMT

I hope you are doing well. We use One Call Now. (click on this link to see a demo)

This is a web-based calling system, and you can set up specific groups of people that you want to send messages to. You can do phone calls or text messages.

We absolutely love this system – it works great for communicating with residents as well as associates.

Thu, 12 Apr 2018 17:00:44 GMT

We use One Call Now and we like it. We use it to communicate to Staff, or Residents, or both.

Thu, 12 Apr 2018 17:00:59 GMT

We are using One Call. We are satisfied.

Thu, 12 Apr 2018 17:02:23 GMT

Currently, we are using CallingPost.com for mass communication. It is only for residents at this time, but we are expanding it to staff. This company has several types of options available. We’ve used it for 4 years for resident mass notifications, we are rolling it out to staff as soon as we are able to load in all the phone numbers (and identify staff preference a call or text).

Thu, 12 Apr 2018 19:40:21 GMT

We just started using Send Word Now. https://www.onsolve.com/solutions/products/send-word-now/

It is very new to us, but so far it seems to be a good service that does what we want it to do. You can do the mass communication piece to staff/residents but you can also get responses back from them.

Fri, 13 Apr 2018 19:11:00 GMT

We use the Ceridian Dayforce time keeping system and it sends emails out to folks for mass communication.

Fri, 13 Apr 2018 19:11:31 GMT

We have just started using Send Word Now which is a cloud based notification App.

Fri, 13 Apr 2018 19:12:28 GMT

We use what is called “SARA” system to reach our residents and staff. For staff they receive a message over their personal cell phones. Residents are sent a phone tree message directly to their homes. I think this is a really good way to reach a lot of people at one time.

Fri, 13 Apr 2018 19:14:12 GMT

We use SARA or Situational Awareness and Response Assistant for mass notifications. Status Solutions (866) 846-7272 is the company that we purchased the SARA system from. This allows us to communicate via phone, text or email or all/some sources. Also our county emergency management services utilizes mass notification through Everbridge Nixle software. This way our staff and residents can register their home or cell phones to receive public mass notifications from the areas emergency management team.