2017 Questions

On-site Bank

Wed, 29 Nov 2017 01:15:40 GMT

Does your community have a bank on-site? If so, which bank, what hours are they open, and does the bank pay rent?

Armed Intruder Training

Mon, 13 Nov 2017 20:06:11 GMT

Has your community implemented A.L.I.C.E. (Alert, Lockdown, Inform, Counter, and Evacuate) armed intruder training or are you considering doing so? If not, what other plans are you currently using?

Please let me know if you would entertain sharing training and certification with another member community.

Security

Tue, 17 Oct 2017 23:05:02 GMT

1. Are your Independent Living Buildings locked 24 hours a day? If not, what hours are they unlocked and how many entrances do you have accessible?

2. Are your Healthcare buildings (Assisted Living and Skilled Nursing) locked 24 hours a day? If not, what hours are they open and how many entrances do you have accessible?

Library Cataloguing Software

Fri, 6 Oct 2017 15:50:18 GMT

Do you know of any library book cataloguing software programs for LPC/CCRC libraries that you could recommend?

Resident Board Service

Wed, 30 Aug 2017 16:29:05 GMT

Does your organization’s bylaws provide for resident representation on your board of directors? If so, are they afforded a vote? If so, how many residents are members? If so, are they vetted by your nominating committee or is their position by virtue of their role (i.e. President of the Resident Council)?

If not, do residents have an ex-officio or reporting role on your board of directors?

Pets in the Common Area

Mon, 7 Aug 2017 17:41:25 GMT

Do you allow dogs and cats in the commons building? If so, what is your policy?

Distance Learning for Clinical Staff

Wed, 2 Aug 2017 17:31:26 GMT

Can you recommend 1) distance learning opportunities for clinical nursing staff as well as 2) an HR management system?

Resident Sex Offender Checks

Wed, 26 Jul 2017 15:53:01 GMT

Does your community process sex offender checks and criminal record checks on residents?

Resident Meals

Mon, 17 Jul 2017 18:43:57 GMT

Of those communities that have converted to a declining balance system, what system/program do you use? What are the pros and cons of the program you selected? How did you determine amount to relegate to each resident’s balance? One month or 3 month spending bucket? Did you include residents in planning? Once decided, how did you roll it out?

Employee Hardship

Wed, 12 Jul 2017 15:52:43 GMT

Does your community offer any kind of financial assistance to employees during hardships? Home burned down, eviction from home, family member death, etc? Where does this money come from?

Electric Cars

Tue, 20 Jun 2017 23:49:35 GMT

Are any communities making provisions for residents that have fully electric cars, especially for residents living in apartment homes? If so, what arrangements are you making so that these residents can charge their cars?

Use of Credit Cards

Mon, 5 Jun 2017 15:42:40 GMT

Do you allow use of credit cards for payment of any of the following: monthly fees, 10% deposits, or entry fees? If so, which ones?
Do you absorb the credit card company charges, or do you pass the charges on to the resident?

HRIS and Time Keeping Systems

Tue, 30 May 2017 13:48:57 GMT

What system do you use for time keeping and HRIS (Human Resource Information System)?

Service Animals

Thu, 23 Mar 2017 20:32:20 GMT

Have you been approached by prospective residents regarding admission with a service animal? If so, what special accommodations have you made regarding Pet Deposits or other requirements for these type of animals?

Flu Shots

Thu, 23 Mar 2017 20:22:28 GMT

Would you please share your practice on flu shots for employees? Is the flu shot mandatory for all employees, or do you simply make it available without requiring it?

In-House Cable Company

Thu, 2 Mar 2017 15:11:58 GMT

What company/software do you use for your community's in-house cable channel operating system, if you have one?

Wellness Structure

Wed, 22 Feb 2017 13:34:11 GMT

What is the management structure of your wellness department? Is there a "wellness director" over all dimensions of wellness? Do separate managers (health and fitness, life enrichment, chaplains etc.) report to the executive director or to someone other than an overall wellness director?

Securing a Unit after a death

Fri, 3 Feb 2017 16:42:28 GMT

Hello,

What is your community's practice on securing a unit after a resident has died? Do you change the lock? What access does the family/executor have and how is that communicated? Thank you!

Automation Process for Online Forms

Wed, 25 Jan 2017 18:14:56 GMT

What type of document automation process are you using for: Accounts Payable; Human Resources; New Resident Intake; Resident files (financial and medical). We’d like to have online forms for all of these functions, including all AP (PO/invoice approval process), onboarding of new hire employees, etc. We would like the system to be searchable. Thank you for suggestions you can offer with information on companies that provide this service at a reasonable cost.