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2015 Questions
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Topics   Replies Score Author Latest Post
Wage Increase 2016 24 J. Gill 3%
by K. Nickerson
Monday, November 9, 2015
Refurbishments 0 John Cowan Refurbishments Does your community provide periodic refurbishments to residences?  If so what is the frequency and what items are covered? Do you establish an allowance for refurbishments, do residents pay the cost of refurbishment, etc. ??
by John Cowan
Monday, August 24, 2015
Transportation Fees 10 J. Gill We don’t unbundle at this time but are looking into it. if we have to rent a vehicle there is sometimes a cost associated but otherwise we use our large vans and it is included.
by J. Gill
Wednesday, August 5, 2015
Emergency Call System 11 J. Gill We currently use One Call now phone messaging and e-mail. In my opinion, it has worked great, and we have never had any problems. It also has the option of polling that enables people to answer a question, and moves the answers to a spreadsheet. Example, Will you be able to attend the meeting today at 10:00 am, press 1 for yes and 2 for no. They have other options such as text messaging, etc. Website:
by J. Gill
Thursday, July 30, 2015
Volunteer Guidelines 4 J. Gill Yes, we do in our health care Center with restrictions. We have a consent form for parents or the school. They need to be at least 16 and supervised by an activity staff member.
by J. Gill
Wednesday, July 22, 2015
Succession Planning 1 J. Gill We do not have a succession plan here. Because we are managed by an outside company, the company handles that as issues arise.
by J. Gill
Tuesday, June 23, 2015
Level of Care Assessment Tool 7 J. Gill This tool is from Providersweb.
by J. Gill
Thursday, June 11, 2015
IT Support for Residents 18 J. Gill Yes, we do provide support from a Maintenance Tech who has training in IT. We charge $24/hr.
by J. Gill
Thursday, June 11, 2015
Resident Allergies 4 J. Gill I can’t think of where this has come up for us. We do use certain cleaning products in certain homes, but we require them to carry whatever special products they want used.
by J. Gill
Monday, June 8, 2015
Electronic Document Management 0 R. Foor I would like to ask what everyone is using for Electronic Document Management for Business and what you think of what your using. We at Givens Estates are currently using an older version of Fortis and are looking at upgrading or replacing it.  We also want to ensure what we replace it with will be useful in a multi site environment.   
by R. Foor
Tuesday, May 19, 2015
Resident Association Status 18 J. Gill No.
by J. Gill
Monday, April 27, 2015
Employee Recognition 17 BB&T Capital Markets All staff meetings are held where employee recognition sometimes takes placeQuarterly events such as picnics are held, this year an anniversary celebration for the community will include an Employee DayYears of services are recognized on name badgesStaff enjoy a nice holiday party at the end of the yearStaff receive employee appreciation checks from residents (based on hours of service)Monthly newsletter features a staff person on the front pagePlaques with years of service are featured on campus.
by J. Gill
Wednesday, April 15, 2015
Utility Payment & Monthly Charge 12 J. Gill Our Monthly Service Fees include all utilities – water, sewer, electricity, trash, basic cable, wi-fi only thing not included is phone service – residents are responsible for that on their own.
by J. Gill
Monday, March 23, 2015
Sex Offender Registry 5 J. Gill No, we have not. We have not considered this yet.
by J. Gill
Wednesday, March 18, 2015
Leadership re: OSHA Compliance 14 J. Gill The Executive Director and the Director of Facilities takes the lead for the inspection, entrance and exit. If questions come up about safety, either the Director of Human Resources or the Director of Nursing provides leadership - this depends on the question being asked.
by J. Gill
Tuesday, March 17, 2015
Software Company 11 J. Gill Vision for clinical and oracle for financial. We are pleased with both.
by J. Gill
Tuesday, March 17, 2015
Rental Contract 6 J. Gill Cypress Glen has not.
by J. Gill
Friday, February 27, 2015
Mental Health Reimbursements & Policies 6 Dale Melton This is a difficult area of service provision especially for the most frail and those economically disadvantaged. We currently utilize NCEPS for Skilled and Assisted Living residents. This service is ok but not as thorough as was the case when we were able to retain a Psychiatrist and Mental Health Nurse Practitioner from a local mental health provider group. Due to reimbursement issues we had to change to the larger group several years ago since the previous providers stopped proving the service.The ability to access services for those with financial means in our independent living areas is better but since services are fragmented, residents are often confused about how to obtain services. For residents in independent living that are community Medicaid and others that have limited ability to pay, the ability to access services is becoming more difficult due to State Mental Health Managed care groups. The ability to access services is limited by the lack of competition and reimbursement. I am not encouraged that this situation will improve any time soon since this has been a growing problem for over 25 years in this State.
by John Cowan
Tuesday, February 24, 2015
Medical Supplies 0 J. Gill Does your community charge residents living in your skilled nursing facility for medical supplies (that would be in addition to the monthly charge) for residing on the nursing unit?  If so, do you charge the cost of the supplies or instead mark the cost up?  If you charge extra, is it for all medical supplies or just certain ones?
by J. Gill
Friday, February 13, 2015
Beauty Shop Agreement 16 J. Gill Aldersgate in Charlotte employs our own stylists.
by J. Gill
Wednesday, February 11, 2015
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