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Transportation Scheduling
Moderator(s): Leslie Roseboro
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12/12/2018 at 7:55:39 PM GMT
Posts: 1263
Transportation Scheduling
What type of software or unautomated system/procedure does your community use when scheduling (medical and other) resident transportation?

Last edited Wednesday, December 12, 2018
12/13/2018 at 5:54:26 PM GMT
Posts: 1263
We use WorxHub.

12/13/2018 at 5:54:42 PM GMT
Posts: 1263
We don’t. Have been looking for a solution, right now we just use the Outlook calendar.

12/13/2018 at 5:55:01 PM GMT
Posts: 1263
We currently are still using a paper system for scheduling.

12/13/2018 at 5:55:09 PM GMT
Posts: 1263
We use old fashioned pen and a planner purchased at Office Max.

12/13/2018 at 5:55:42 PM GMT
Posts: 1263
We have kept it simple in that residents call transportation to schedule or use our community app to request.

12/13/2018 at 5:56:04 PM GMT
Posts: 1263
We use the WorxHub software for Maintenance, Transportation, and Housekeeping.

12/13/2018 at 5:56:18 PM GMT
Posts: 1263
Ours in not automated. I would appreciate hearing what others are doing once you get the results.

12/17/2018 at 7:10:40 PM GMT
Posts: 1263
We currently have our residents call into our designated transportation line with request for transportation, residents provide their name, the destination, time of appointment and where they would like to be picked up. We require a 7 day notice (however if we have the available space in the schedule we will work in those who can’t give us as much notice & any emergencies are always accommodated). Residents can also bring their appointment cards from the doctor to our Resident Services desk and those will be given to the transportation scheduler. The transportation scheduler will then respond to the residents request with a phone call to confirm and a confirmation card with pick up time/date and destination. We also provide scheduled bus shopping trips on Tuesday and Thursday of each week, residents are given one hour to shop at a place of their choice including grocery stores or Walmart, Belk’s etc.…

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