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Beans and Dreams: Successfully Navigating the Regulatory Landscape: A Former Surveyor's Perspective
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Join your peers for coffee and conversation on second Fridays monthly through December. Each roundtable topic is unique!

When: Friday, July 12, 2019
9:00am - 10:30am
Where: The Cypress of Charlotte
3442 Cypress Club Drive
Charlotte, NC  28210
United States
Contact: Leslie Roseboro

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Community/Provider Members Only
Registration fee:  $20/person (includes continental breakfast and education materials)
1.0 NHA CEUs


With so many consultants, attorneys and other interested parties offering advice on how to improve survey results, is there really room for another perspective? Perhaps. This presentation will focus on lessons learned during a 26 year career involved in the regulation and oversight of long term care facilities. Insights gained from thousands of case reviews and a similar number of discussions with surveyors, providers, CMS staff members, advocates and other stakeholders will be shared. Practical advice on how to successfully interact with surveyors, compensate for “sparse” documentation, determine which deficiencies should be disputed and approaches aimed at maintaining perspective during the survey process will be highlighted.



William M. Vaughan, RN, Vice President, Education and Clinical Affairs
Remedi SeniorCare
Chief Nurse – Maryland Office of Health Care Quality (2001 – 2013)
Surveyor – Maryland Office of Health Care Quality (1987 – 2001) 

In 2013 Bill Vaughan joined Remedi SeniorCare after a 26 year career with Maryland’s state survey agency. Bill was a CMS certified health facility surveyor who evaluated the care delivered in Maryland’s nursing homes and assisted living facilities for 14 years. In 2001 he became Chief Nurse of Maryland’s Office of Health Care Quality and was responsible for the clinical oversight of the agency’s approximately 120 surveyors. After earning a Bachelor of Science degree in Nursing from the University of Maryland at Baltimore in 1982, Bill gained clinical experience at The Johns Hopkins and University of Maryland Hospitals. He has taught pharmacy and nursing students at the University of the Sciences in Philadelphia, the University of Maryland School of Nursing and Towson University. Bill speaks nationally on the regulation of healthcare facilities and was on CMS expert panels which developed guidance to surveyors on pain management and end of life care. He is currently a member of the Institute for Safe Medication Practices’ Clinical Advisory Board for their LTC newsletter.


LeadingAge North Carolina is a registered sponsor of continuing education with the NC State Board of Examiners for Nursing Home Administrators. Comments regarding the Registered Sponsor Course may be addressed to 3733 National Drive,Suite 110, Raleigh, NC 27612.

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