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Workforce Summit
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Join us for an interactive day that will include a networking lunch with round table discussions. Earn 5.5 PHR, SPHR, or 5.5 NHA credits. Only $125 for the first person, $99 for the second person from your community, and $175 for non-members. Colfax is located between Greensboro and Winston-Salem.

When: Wednesday, August 22, 2018
9:00 AM - 4:00PM
Where: River Landing at Sandy Ridge
1575 John Knox Drive
Colfax, NC  27235
United States
Contact: Leslie Roseboro

Online registration is closed.
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An interactive day is planned for those who attend the Workforce Summit.  The following topics will be discussed:

Best Practices for Long Term Care Student Internships
Learn more about internships, workforce knowledge, skills and abilities (KSA), student competency, recruitment and best practices for internships.

Respecting Differences
Respecting Differences is essential to staff working well together, building teams, and having the highest customer service possible. We know that differences and diversity are present. There is more polarization and more fear of differences than ever. We know it is essential and the right thing to do to identify differences, learn respect, and develop tools that staff and residents can use to embrace differences in respectful ways that will enhance everyone’s quality of life.

When a Threat Happens
Learn from a first-hand account of steps taken when a community faced an active threat.

Crisis Management
Workplace Violence, Resident Abuse, Breakdown in the Provision of Care, Privacy Breaches, Natural Disasters… these events have a few elements in common. Our brand is at stake. We have made sincere commitments to our residents and their families, commitments that we intend to keep, commitments that are in keeping with our mission, commitments that we planned for and trained on,… and then protocol is not followed, security is breached, response systems are overwhelmed. Whatever the scenario, we find ourselves working in “Reaction Mode.” When these events occur, care can be compromised; and then the media walks in. How we respond can impact resident outcomes, regulatory outcomes, and civil and criminal exposure. Hear about how to manage elements of a crisis including media response. Emphasis will be placed on workplace violence examples, but content will be applicable to many different scenarios.



Dave Williams, Appalachian State University, Health Care Management Program
Betsy Finger, Givens Estates
Ed Hillman, Givens Estates
Jeff Hutchins, Penick Village
Caroline Hendricks, Penick Village
John Hessburg, Kitch Attorneys and Counselors
Richard Todd, McGriff Insurance Services (formerly BB&T Insurance)


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