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Inclusion Insights November 2019

Posted By Jennifer Gill, Thursday, November 21, 2019
Updated: Thursday, November 21, 2019

14th edition
November 21, 2019

Inclusion Insights is a quarterly publication of LeadingAge North Carolina highlighting news, research, and best practices in diversity, equity, and inclusion.

Do you have an article or information to share in this newsletter?
Please contact Jennifer Gill.


Getting Over Your Fear of Talking About Diversity
Harvard Business Review; November 8, 2019
This author provides four truly actionable steps to help leaders fully engage on this topic. Don't let your fear of making a misstep hold you back from a diverse, equitable, and inclusive workplace.

The Anxiety of Being the “Only”
Harvard Business Review; October 14, 2019
Being the “only” in the workplace — the only woman, the only person of color, the only one openly suffering from a mental or physical illness — can contribute to existing mental health issues. In this 39-minute podcast, host Morra Aarons-Mele speaks with two experts on the topic: Angela Neal-Barnett, an award-winning psychologist and expert on anxiety among African-Americans, and author of “Soothe Your Nerves,” and Nilofer Merchant, the author of “The Power of Onlyness.”

Board Diversity Includes Disabilities
BoardSource; October 25, 2019
In the United States, we have worked hard to remove environmental and attitudinal barriers in order to promote the inclusion of people with disabilities into all aspects of society. The Americans with Disabilities Act, passed in 1990, is groundbreaking civil rights legislation for people with disabilities. Nevertheless, there still exists limited opportunities for the inclusion of people with disabilities, particularly in the area of leadership, policy, and community governance.

4 Important (and Sometimes Difficult) Steps Leaders Must Take to Create a More Diverse and Inclusive Team
LinkedIn Talent Blog; November 5, 2019
“The culture that you want starts with the leadership that you have,” says Uzo Akotaobi, VP of HR, diversity and inclusion, and learning and development at Prologis. “You can want diversity all day. But once you get that diverse talent, what do you do with it?”


How Unpredictable Work Hours Turn Families Upside Down
The New York Times; October 16, 2019
New research shows that African Americans, Hispanics and other minorities — particularly women — are much more likely to be assigned irregular schedules, and that the harmful repercussions are felt not just by the workers but also their families.

The Future of Work in Black America
McKinsey & Company; October 2019
Research shows that automation trends may be widening the racial wealth gap. This article reveals possible interventions that may help African American workers prepare for the future.

Three Reasons Why a Latinx/a/o Talent Strategy Drives an Inclusive Culture
Diversity Best Practices; October 1, 2019
Patricia Mota, President & CEO for the Hispanic Alliance for Career Advancement, provides three of many reasons why a Latinx/a/o talent strategy drives an inclusive culture.

What Matters to College Students Today
Axios; September 21, 2019
Hint: race, diversity, and inclusion were by far the most discussed issues among student editors across public and private universities, community colleges, liberal arts schools, Historically Black Colleges and Universities and religious universities in all 50 states.


What LeadingAge Members Need To Know About LGBT Aging
Check out this free webinar available to members from the LeadingAge national Learning Hub. This 13-minute QuickCast provides an overview of how to create an LGBT inclusive environment for residents/clients, staff and families.

TED Talks: Why Diversity Matters
These TED Talks highlight how diversity of thought, perspective, language, culture and people have a unique advantage in today's globalized world.

Have a resource you’d like to share in this newsletter?
Please contact
Jennifer Gill.


North Carolina’s 1st LGBT Senior Co-Housing Under Construction
The Rainbow Times; September 7, 2019
Village Hearth Senior Cohousing in Durham, North Carolina, the first LGBT Senior Cohousing Community in North America, is on course for occupancy in Spring of 2020. This 28 single-story home community on a 15-acre wooded lot near central Durham is more than a set of structures; it represents community, camaraderie, and safety for the residents who will occupy these special homes. Read more about this groundbreaking project.

Have a celebration you’d like to share in this newsletter?
Please contact Jennifer Gill.


Is your community SAGE-certified or seeking such certification? If so, please contact Jennifer Gill with your community's name so that we can include it in the next edition of this newsletter.

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | |

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Inclusion Insights August 2019

Posted By Jennifer Gill, Friday, August 30, 2019
Updated: Thursday, August 29, 2019

August 30, 2019

Welcome to the thirteenth edition of Inclusion Insights, a regular publication of LeadingAge North Carolina highlighting trends, practices, and news related to inclusion and diversity issues
in aging services.
We welcome your feedback, questions, and ideas.


Make Board Diversity Work
August 27, 2019, BoardSource
This blog writer believes that, "...those nonprofits talking diversity and not taking intentional action are missing board leadership. The bottom line is that taking the right action is the way to ensure that your organization advances its mission tomorrow and into the future." Read his suggestions regarding where to start by clicking here.

Black Pharmacists Are Helping Close A Cultural Health Care Divide
July 9, 2019, Kaiser Health News
This 21-minute audio features a story about how black pharmacists in Illinois are helping fill a void for African American patients seeking medical care that acknowledges their heritage, beliefs and values. Such care may bridge generations of mistrust of the medical profession and even improve patients’ health.

How African-Americans Advance at Work — And What Organizations Can Do to Help
August 27, 2019, Harvard Business Review
Laura Morgan Roberts, poet and professor of management at the University of Virginia’s Darden School of Business, studies diversity in organizations, particularly how African Americans experience the workplace. Listen to her thoughts in this 24-minute audio or read the interview transcript. You'll be glad you did.

As Gender Diversity on Boards Improve, There’s Still a Gender Gap at the Top
August 6, 2019, Diversity Best Practices
A recent Working Mother Research Institute report takes a look at the experiences of women — and men —at all levels of corporations to ascertain what perceptions and realities are keeping them out of the highest ranks.


Do Your Diversity Efforts Reflect the Experiences of Women of Color?
July 1, 2019, Harvard Business Review
Some gender diversity efforts do not consider the experiences of all women, particularly women of color. Corporate leaders need to focus on diversity and inclusion efforts that take an intersectional approach, as coined by academic Kimberlé Crenshaw, to identify barriers that women of color face, due to the impact of their race and gender.

The Importance of Targeted Leadership Development Programs
May 26, 2019, Diversity Best Practices
Women and people of color face challenges when they are different from the leadership of their organizations. As an addition to an organization’s overall D&I strategy, targeted development programs designed to address the underlying challenges faced by women and people of color can be a highly effective way to help break through this point.

A Leader's Guide to LGBTQ+ Talent Strategy
April 18, 2019, Russell Reynolds Associates
Encouraging diversity and fostering an inclusive working environment are widely considered the right things to do. However, research increasingly shows they are also key to maximizing business performance. This article takes a look at how to attract and retain LGBTQ+ talent.

4 Ways to Improve Your Company’s Disability-Inclusion Practices
June 4, 2019, Harvard Business Review
Hiring folks who have disabilities is not just “the right thing to do,” it can also be part of a talent strategy that will benefit your community. Read this article for four suggestions about how to move forward.


15 Ways To Make Your Ad Campaigns More Authentically Diverse
August 6, 2019, Forbes
As society becomes more focused on diversity, audiences expect to see that diversity reflected in marketing and ad campaigns. That's why many modern companies are selecting more diverse models and stories for their ad campaigns. However, it can be difficult to incorporate diversity in a way that feels authentic, rather than a forced reply to a growing demand.

10 Books To Help You Foster A More Diverse And Inclusive Workplace
August 25, 2019, Forbes
Check out this list of books that could serve both employees and organizational leaders who want to learn more and understand the cultural experiences of different groups. Reading diverse narratives may catalyze perspective-taking—an act that research suggests can reduce bias.

Must-Watch TED Talks That Tackle Diversity and Inclusion
July 9, 2019, Diversity Best Practices
The power of a visual story is unmatched, especially when it's providing a glimpse into someone else's life experience or a window into a different culture. Here are some TED Talks to watch that speak to diversity and inclusion. Whether it's five or fifteen minutes, each talk has something that anyone can take away. Happy watching!


Thank you to the Penick Village Racial Reconciliation group in Southern Pines that continues to strive for inclusion and diversity. The group is sponsoring a special performance for its residents entitled, “The Talk.” The program is presented by scholar, performer, story teller and parent, Sonny Kelly, who took inspiration for his performance after wrestling with how to talk to his young son about violence against African-American men in recent years.

Do you have a diversity and inclusion program you’d like to share in this newsletter? Please contact Jennifer Gill.

Upcoming Events

Let’s Talk About ‘Unconscious Bias”
Gracie Johnson-Lopez, Diversity & HR Solutions

September 17, 2019
1:30 PM – 4:30 PM EST
12 Davis Dr., Durham, NC

Bias is personal, cultural and institutional, but you are able to mitigate it and train your unconscious. Understanding what implicit bias is and how it impacts our relationships and decisions is key to fostering more inclusive and intercultural workplaces.


LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | |

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Inclusion Insights May 2019

Posted By Jennifer Gill, Friday, May 31, 2019
Updated: Thursday, May 30, 2019

May 31, 2019

Welcome to the twelfth edition of Inclusion Insights, a regular publication of LeadingAge North Carolina highlighting trends, practices, and news related to inclusion and diversity issues in aging services. We welcome your feedback, questions, and ideas.


CCRC Diversity Studies from UNC's Kenan Institute of Private Enterprise
Click on the titles below to view studies conducted by James Johnson, Jr., Ph.D. who led LeadingAge North Carolina's recent diversity research.

The Business Case for Diversity in the Workplace is Now Overwhelming
April 29, 2019, World Economic Forum
Bookmark this article for a resource packed with links to research on a variety of diversity and inclusion issues including its impact on innovation and performance, as well as the impact of millennials, the state of women in the workforce, and more.

Why Hasn't Mentoring Brought More Diversity to Senior Management?
April 16, 2019, Fortune
A recent survey of more than 3,000 full-time white-collar employees and executives nationwide found that 71% of self-described sponsors (mentors) say their top protégé is the same race or sex as they are. Read this article to learn how to avoid the "mini-me" mentoring syndrome - especially if the goal of your mentoring program is to increase diversity.


Fast-Tracking Board Diversity: New Report Defines Strategic Approach to Changing Board Composition
May 21, 2019, Diversity Best Practices
A new report from WomenCorporateDirectors with audit, tax and advisory firm KPMG LLP's Board Leadership Center shows specific steps organizations can take to increase diversity at the board level – and how this effort can drive change deeper in the organization. The full report, Diversity in the Boardroom: Pushing Forward, Reaching Back, is available from this article, along with overall recommendations and a video.

Why Inclusive Leaders Are Good for Organizations, and How to Become One
March 29, 2019, Harvard Business Review
Inclusive leadership assures that all team members feel they are treated respectfully and fairly, are valued and sense that they belong, and are confident and inspired. What specific actions can leaders take to be more inclusive? The authors have researched and identified 17 behaviors that are equally important and mutually reinforcing.

Breaking Bias: Diversity and Inclusion in Healthcare Cannot be Left to Chance
May 18, 2019, Modern Healthcare
The president and CEO of the Cleveland Clinic shares specific initiatives taken to increase the clinic's cultural competence including a Time's Up Healthcare pledge, Hispanic clinic, LGBT clinic, and the strategic leadership of its Office for Diversity and Inclusion and more.



Recruiting, Empowering, Developing and Retaining Diverse Talent
April 23, 2019, Diversity Best Practices
Two years ago Fifth Third Bank launched an initiative to establish key relationships with and recruit from historically black colleges and universities. Hosetta Coleman is Senior Vice President, University Relations at Fifth Third Bank and holds a Senior Professional in Human Resources designation. She is also a member of the Society for Human Resource Management. Read her first hand account of the program development and evolution. And please note that North Carolina is home to ten four-year historically black colleges and universities.

Employers Incorporate Diversity and Inclusion into Healthcare, Benefits and Perks
April 9, 2019, HR Dive
To attract and retain talent, and to drive employee engagement, employers are expanding the concept of diversity and inclusion by incorporating it into workplace culture, benefits and perks, compensation and well-being programs. This, according to a Willis Towers Watson report entitled 2019 Emerging Trends in Health Care Survey which polled 535 employers.

Inclusion Is Invisible: How To Measure It
April 21, 2019, Forbes
Whereas diversity is relatively easy to measure, inclusion is typically described in qualitative, often subjective terms. Using a healthcare metaphor, the author helps us reconcile the importance of creating an inclusive organization with the difficulty of defining and measuring inclusion.

Upcoming Events

NC Chamber
Workplace Diversity and Inclusion Conference

June 13, 2019
8:30 a.m. – 2:30 p.m.
Sheraton Imperial Hotel & Convention Center
4700 Emperor Blvd.
Durham, NC 27703

SAGE: Advocacy and Services for LGBT Elders

Help preserve the stories of LGBTQ elders. During the month of June 2019, SAGE is asking people across America to pick up their mobile devices and use the StoryCorps App to record the personal stories of people within the LGBT community, particularly those who were born before the 1969 Stonewall Riots. Each of these interviews will become a permanent part of American history at the American Folklife Center at the Library of Congress.

Diversity and HR Solutions
The 2019 Diversity and Inclusion Conference

Reimagine Diversity: Driving Cultural Intelligence
August 7, 2019
8:00 am – 4:00 pm
Brier Creek Country Club
Raleigh, NC


Diversity Holidays


June is Lesbian, Gay, Bisexual, and Transgender Pride Month, established to recognize the impact that gay, lesbian, bisexual and transgender individuals have had on the world. LGBT groups celebrate this special time with pride parades, picnics, parties, memorials for those lost to hate crimes and HIV/AIDS, and other group gatherings. The last Sunday in June is Gay Pride Day.

June 3-4 (sundown to sundown): Eid al-Fitr, the first day of the Islamic month of Shawwal, marking the end of Ramadan. Many Muslims attend communal prayers, listen to a khutuba (sermon), and give Zakat al-Fitr (charity in the form of food) during Eid al-Fitr.

June 8-10 (sundown to sundown): Shavuot, a Jewish holiday that has double significance. It marks the all-important wheat harvest in Israel and commemorates the anniversary of the day when God gave the Torah to the nation of Israel assembled at Mount Sinai.

June 9: Pentecost, the celebration of the giving of the Ten Commandments by God at Mount Sinai.

June 14: Flag Day in the United States, observed to celebrate the history and symbolism of the American flag.

June 15: St. Vladimir Day, a Roman Catholic feast celebrating St. Vladimir.

June 15: Native American Citizenship Day, commemorating the day in 1924 when the U.S. Congress passed legislation recognizing the citizenship of Native Americans.

June 16: Martyrdom of Guru Arjan Dev, observed by members of the Sikh faith. Guru Arjan Dev was the fifth Sikh guru and the first Sikh martyr.

June 16: Trinity Sunday, observed in the Western Christian faith as a feast in honor of the Holy Trinity.

June 19: Juneteenth, also known as Freedom Day or Emancipation Day. It is observed as a public holiday in 14 U.S. states. This celebration honors the day in 1865 when slaves in Texas and Louisiana finally heard they were free, two months after the end of the Civil War.

June 19, therefore, became the day of emancipation for thousands of African-Americans.

June 19: New Church Day, according to Christian belief, on this day the Lord called together the 12 disciples who had followed him on earth, instructed them in the Heavenly Doctrine of the New Jerusalem, and sent them out to teach that “the Lord God Jesus Christ reigns, whose kingdom shall be for ages and ages.” This was the beginning of the New Christian Church.

June 20: Corpus Christi, a Catholic holiday celebrating the presence of the body and blood of Christ, in the Eucharist.

June 21: Litha, the summer solstice celebrated by the Wiccans and Pagans. It is the longest day of the year, representing the sun’s “annual retreat.”

June 21: First Nations Day, a day that gives recognition to the indigenous populations affected by colonization in Canada.

June 23: All Saints’ Day, celebrated by many Eastern Christian churches on this day in June, in recognition of all known and unknown saints.

June 28: Sacred Heart of Jesus, the Feast of the Most Sacred Heart is a solemnity in the liturgical calendar of the Roman Catholic Church

.June 29: Feast Day of Saints Peter and Paul, a liturgical feast in honor of the martyrdom in Rome for the apostles St. Peter and St. Paul in Eastern Orthodox Christianity.

Last Sunday in June: Lesbian, Gay, Bisexual, Transgender (LGBT) Pride Day in the United States. It celebrates the Stonewall Riots on June 28, 1969.

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | |

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