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Emergency Preparedness from CMS

Posted By Jennifer Gill, Thursday, September 7, 2017


From the Desk of Tom Akins
September 7, 2017


At the present time, the path of Hurricane Irma as it relates to North Carolina is still uncertain. As you make preparations and tune in to the forecast, please reference the links below to the Emergency Preparedness Website for CMS. Thanks to Cindy Deporter at DHSR for providing these for our members.

  • Click here for the general emergency preparedness page.
  • Click here for Hurricane Irma-specific information.

As the situation unfolds we will be in touch with updates and resources as needed.

Regards,

Tom Akins
President and CEO
LeadingAge North Carolina




LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org


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Labor Day Office Closure

Posted By Jennifer Gill, Friday, September 1, 2017
The LeadingAge North Carolina office will be closed this Monday, 9/4 in observance of Labor Day. We wish everyone a safe & relaxing holiday!

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Membership Update

Posted By Jennifer Gill, Friday, September 1, 2017
Updated: Thursday, August 31, 2017
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September 1, 2017

We are holding the people affected by Hurricane Harvey close in our hearts as the crisis in and around Houston worsens. To help make a difference donate now to the LeadingAge Hurricane Harvey Relief Fund. 100% of all donations will go directly to LeadingAge Texas members and their staff to cover a range of needs including basic supplies such as food and water as well as recovery efforts. To make a secure, on-line donation to the fund, please click here. If you would like to make a donation by check, please make it payable to “LeadingAge” and send to:

LeadingAge
2519 Connecticut Avenue, NW
Washington, DC 20008
ATTN: Jody Moeller



Advocacy & Policy


General Assembly Approves New Maps


Earlier this week, the General Assembly approved new maps redrawing a number of legislative districts within the state. Lawmakers were facing today’s deadline for sending newly configured districts to a panel of judges that will review them; if they don’t approve the new maps, the court could create new maps themselves. Typically, the governor would have the chance to sign the new maps into law or veto them. Instead, the maps will skip over the governor’s desk and go straight to the judges. Last year the judges ruled the state’s current legislative districts unconstitutional, finding that 28 districts were drawn in a way to reduce black voters’ overall influence.

Information about the newly passed plans (including the maps themselves) for the Senate can be found here; the House plans can be found by clicking here.

Save the Date for an MLN Connects Call September 7th

If you are interested in participating in an MLN Connects call for long-term care providers on September 7 from 1:30-3:00pm (EST) please click here to register. The focus of the call will be the new Facility Assessment Tool to help identify and develop the specific assessment of your facility. Also, find out about frequently asked questions related to revision of the State Operations Manual Appendix PP for Phase 2 of the Reform of Requirements for Long-Term Care Facilities final rule. A question and answer session follows the presentation. Click here for more details.

Please Note: New Website for CMS Survey and Certification Providing Data Quickly

The CMS Survey and Certification Providing Data Quickly (S&C PDQ) system has been replaced by a Quality and Certification Oversight Reports Website (QCOR). The new website platform and data system launched August 22nd, 2017. The QCOR webiste can be accessed at https://pdq.cms.hhs.gov/main.jsp

Participate in LeadingAge National Ageism Training Video

LeadingAge is now collaborating with Virginia Commonwealth University on an ageism training video. They are seeking about six LeadingAge member communities to participate as pilot sites. Pilot sites will use the 30-minute staff training video and guide and participate in a focus group. If your organization is interested in participating as a pilot site or in receiving more information about the program, please send an email to Jennifer Gill. The criteria are broad – an organization that isn't already doing ageism education. LeadingAge’s hope is that the six or seven pilot sites will represent a range of geographic locations and provider types.


Professional Development

Marketing Symposium
September 12
Westminster-Canterbury in Richmond, VA
Register Now
Click here to download flyer for printing and distribution.
$125 for members
$195 non-members

Join your CCRC/LPC marketing colleagues from LeadingAge Maryland and LeadingAge Virginia for a great day of presentations and conversations.

Topics Include:
Reframing Aging
Budgeting for marketing as an investment rather than expense
Choosing a new CRM
Digital and integrated marketing strategies
Diversity and inclusion
Research on how consumers use the internet
Roundtables on topics of interest

Presenters include:
The Asbury Group
Five19 Creative
Creating Results
GlynnDevins
LeadingAge Maryland
YOU!!!


 

Development Roundtable
September 28
Pennybyrn at Maryfield in High Point
Register Now
Click here to download flyer for printing and distribution.

Development officers and anyone who is responsible for planned giving at your community, please join us!

How do you create a culture of giving ? How can you engage potential donors? How do you align your work with your community’s strategic plan? Experts in tax, media relations, and legal issues will answer your questions. Development officers from member communities will share their challenges and lessons learned.


Dining Symposium
with NC Association of Nutrition and Foodservice Professionals
October 11
10:00am-3:30pm
The Cypress of Charlotte
Click here to register now.
Click here to download the flyer for printing or distribution.

Directors of Dining, Nutritionists, other Dining Management and interested Professionals: We have planned a symposium with you in mind! $75 for members, $125 for non-members. Earn 4.0 NHA CEUs; CDM CFPP CEUs have been applied for. Join us as we discuss:

• Building and Designing Kitchens
• Industry Trends Throughout the Country
• Assessing the Dining Operation
• Innovative Programs
• From Concept to Reality: Best Practices
• Tour of The Cypress of Charlotte Dining Program


Succession Planning and Practice
FREE Webinar for LeadingAge NC Members
Presented by Walker Healthcare CPAs
October 19, 2017
3:00-4:00pm
Click here to register
Download flyer for printing and distribution

Succession planning is one of the board's most important oversight responsibilities, and an integrated systematic approach to the acquisition, development, and retention of key talent is integral to an organization's long-term success. There are many executive retirements in the aging services field on the near horizon, as well as normal career changes. This uptick in foreseeable changes to an organization's "C" suite positions puts real-time pressures on you to be proactive in planning for your leadership transitions.

Target Audience: HR staff, CEOs/Community Executives, CFOs, Board Members, and all others with interest in the subject matter

Learning Objectives:

• Why succession planning is important
• What succession planning "is" and "is not"
• How to get started
• Ownership and scope
• Nature and frequency of critical review
• The level of organization change required



 

The Joy of the Job: Workshop for Direct Service Professionals
I love my job; it's the people I can't stand

November 7 at The Forest at Duke in Durham
November 8 at Salemtowne in Winston-Salem

Choose the date that works best for your community.
10am-2:30pm at each location.

Target audience: CNAs, Dining Services Staff, Housekeeping, Facility Services, Grounds, Resident Services, all Direct Care and Service Providers

Is job stress and burnout getting you down? Learn how to adopt a humorous and fun approach to the challenges of the daily grind. Do you feel tired emotionally and drained by conflict? Learn how to handle the most stressful situations and the most challenging people. Click here for registration and information. Facilitated by Jody Urquhart, known for her humorous and compassionate motivational sessions.


2017 LeadingAge North Carolina Calendar

Looking ahead at your professional development this year, be sure to include LeadingAge North Carolina events and programs. Click here for the 2017 Calendar. 


Strategic Thinking


Five Reasons Why Your Loved One with Dementia Tells You They Want to Go Home: The Upside to Aging

An excellent summary for any caregiver in your community. It might be helpful to print and post and plan to review it in your next staff and resident meetings.

What 11 CEOs Have Learned About Championing Diversity: Harvard Business Review

Words of wisdom about diversity and inclusion from 11 CEOs are shared with special emphasis on four key lessons learned.

Hearing Aid Breakthrough: The Wall Street Journal

In case you missed it - Congress passed legislation that will lower the cost of hearing aids, increase competition, and make hearing aids available over the counter for those living with mild to moderate hearing loss. This has the potential to be a huge improvement for many folks who needed hearing aid support but could not afford it.

How Hospitals are Stepping Up Efforts to Best Accommodate LGBTQ Patients: U.S. News & World Report

Hospitals are making more of a concerted effort to be sensitive to the traditionally marginalized population of LGBTQ patients. Read this article to learn more about what some hospitals are doing that might be applicable in your community, from using preferred names in electronic medical records to creating resource groups for LGBTQ employees and patients.


News and Notes


RSVP for State Night Out

Planning to attend the LeadingAge Annual Meeting in New Orleans? Please join us! Community and Business Members are invited to attend State Night Out from 6:00-7:30pm at the Hilton New Orleans Riverside. Complimentary beer and wine from 6-7pm. This event is private and is only open to LeadingAge North Carolina Members. RSVP by clicking here.

Labor Day Holiday Closure

The LeadingAge North Carolina office will be closed on Monday, September 4th in observance of Labor Day. We wish everyone a safe and relaxing holiday!

Are You Ready for the New Emergency Preparedness Regulations?

Webinar provided by LeadingAge National
Thursday, Sept. 14, 2017
2:00 – 3:00 p.m. ET
Rate: $99
Click here to register.

THE ISSUE
November 15 is the compliance deadline to implement the requirements outlined in CMS’ new Emergency Preparedness rule. The detailed guidance has a significant impact on nursing home providers, but the final rule applies to all service providers participating in Medicare or Medicaid programs. This webinar will provide an overview of the requirements, including the use of an “all hazards” approach to integrated emergency preparedness planning.

THE BENEFITS

  • Consider ways to use the Hazard Vulnerability Assessment to establish a more coordinated response to natural and man-made disasters.
  • Discuss how to develop effective emergency preparedness policies, procedures and communication plans.
  • Understand the importance of frequent testing to identify areas of risks and ensure adequate planning for emergencies.

THE SPEAKER
Scott Aronson, Principal, Russell Phillips & Associates, LLC has been working with the healthcare industry since 1994 on areas of safety, emergency management and compliance. He lectures nationally on surgical fires and emergency management.

CE CREDITS
This program has been approved for Continuing Education for 1.0 total clock hours from NAB/NCERS. Contact CEs@LeadingAge.org for more information.


LeadingAge National Annual Meeting & Expo
October 29 - November 1, 2017
Ernest N. Morial Convention Center
New Orleans, LA

Register today for LeadingAge national's annual meeting. Reenergize your commitment, refresh your knowledge and renew your passion. Join your colleagues from across the country to share victories, exchange ideas, renew inspiration and build relationships. We hope to see you there!

 

NC Chamber Conference 2017 Women: A Force in Business

Join LeadingAge North Carolina staff at the NC Chamber's 2017 Women: A Force in Business conference in Raleigh on September 21, 2017. LeadingAge North Carolina is a sponsoring organization so our members may register at the Chamber member rate. Choose your own breakout sessions throughout the day including "The Art of Emotional lntelligence,""Leading When You're Not In Charge," "The Cross-Generational Workplace," along with many others. During breaks, enjoy brief Pop-Up Learning Sessions that focus on wealth management, digital branding, revitalization and other self-development topics.

Click here
for the NC Chamber's event flyer.
Click here to register
and select Individual Member Ticket. Be sure to share this information with colleagues and plan to attend.

Bernard Robinson and Company Annual Series of Symposiums


November 1 in Raleigh at North Hills Country Club
November 3 in Winston-Salem at Forsyth Country Club
November 7 in Greensboro at Starmount Forest Country Club
8 hours CPE

Contact Andy Harding with questions at aharding@brccpa.com. Registration will open soon.

Managing the Millennial Mindset

Offered by Crescendo Strategies
Rates starting at $99 with Promo Code LANCIND

Crescendo Strategies’ video-based online course, “Managing the Millennial Mindset,” showcases first-hand stories about the real generational issues on the T.A.B.L.E. (differing opinions about technology, authority, balance, loyalty, and entitlement). No PowerPoint slides with recorded video. This course is NOT a live or recorded webinar, and it is NOT intended for group viewing. It was designed for individual managers to complete at their own pace. Ready to preview the course now? Click here and then select the arrow on the video preview image.

Complete this course at your own pace by watching 15 short videos that share the backstory of why Millennials work differently than previous generations, and provide strategies for bridging today’s widening generational gaps.

Managers will learn critical insights about leading today’s diverse workforce that will help reduce unnecessary employee turnover costing your organization precious time and money. Click here to download and print the flyer.

Click here to register today.

 


Congratulations


Amanda Borer
 
Charlie Duff

National Leadership Academy Fellows Selected

Congratulations to Amanda Borer of Charles House and Charlie Duff of Carol Woods, both in Chapel Hill, for their selection to the Larry Minnix Leadership Academy. We are proud that Amanda and Charlie join a growing list of fellows representing North Carolina. For a complete list of fellows from around the country please click here.



Abernethy Laurels Opens New Health Center

Abernethy Laurels, a United Church Homes and Services life plan community in Newton, held the ribbon cutting and grand opening this week of North Manor, a new Health and Rehabilitation Center. North Manor is phase I of a $26 million replacement project; phase II of the project will begin this fall.

The design of the new two story North Manor reflects a person-centered approach to long term care and includes 48 private resident rooms on each floor organized into six households. Each Household serves 16 residents that are arranged in two clusters of eight units each that surround common Living/Dining/Activity/Kitchen spaces designed to evoke a feeling of “home”.


Tracy Armwood

WhiteStone HR Director Receives National Recognition


Tracy Armwood, Human Resource Director at WhiteStone in Greensboro, was recently honored with a "National HR Practitioner Superstar" award by HRO Today magazine for outstanding work in Human Resources. Tracy received the special designation thanks to her unique programs including an employee loan assistance, ongoing food bank, annual holiday assistance for struggling employees and their families, developing a mid-level leadership/supervisory training, and implementing a dynamic wellness program. Congratulations, Tracy!




Medical-Surgical Products Savings


■ Attends              ■ Abbot
■ Covidien            ■ Bard Medical
■ First Quality      ■ Convatec
■ SCA/Tena          ■ Smith & Nephew

From incontinence products to nutritional supplements, your community can achieve savings through Value First, LeadingAge’s group purchasing organization (GPO). The list above is just a sample of the manufacturer contracts in the med-surg spend category.

When was the last time your community analyzed costs in this area? Would you like to find out if you can save money on medical supplies? Let Value First do a cost study to compare what you are currently paying vs. pricing available through Value First.

Cost Studies are a free service for LeadingAge/Value First members. Request yours today!

►Contact your Value First representative

Contact Value First Representative, Vanessa Ceasar at (404) 421-3956 for additional information. Vanessa will work with you on the data and format required from your medical supplies distributor to do the cost study.

►Meet with your Value First representative

Schedule a meeting with your Value First rep to review cost study results and to get additional information about the GPO and how Value First can best serve you.

►Stay in Touch

Whether you are interested in doing a cost study or need help with quotes on big-ticket items such as computers, kitchen and laundry equipment, patient room furniture, exercise equipment, etc. your Value First representative can assist you. Tell us what you need.

Value First group purchasing organization is owned by LeadingAge. The GPO is designed to leverage the buying power of LeadingAge members across the country to get the best pricing on a comprehensive array of products and services.
This is your GPO!

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org


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Hurricane Harvey: One Way to Help!

Posted By Jennifer Gill, Monday, August 28, 2017


From the Desk of Tom Akins
August 28, 2017


Like you, we’ve been saddened and shocked by the devastation in and around Houston and other parts of Texas from Hurricane Harvey.

I talked with my counterpart at LeadingAge Texas, George Linial, late last night about the situation facing LeadingAge Texas member communities and staff. Thanks to the good work of LeadingAge national, a LeadingAge Hurricane Harvey Disaster Relief Fund has been established. In the past, LeadingAge North Carolina member communities and their staff have benefited from the charitable outreach of others in our time of need.

100% of all donations will go directly to LeadingAge Texas members and their staff to cover a range of needs including basic supplies such as food and water.

To make a secure, on-line donation to the fund, PLEASE CLICK HERE. If you would like to make a donation by check, please make it payable to “LeadingAge” and send to:

LeadingAge
2519 Connecticut Avenue, NW
Washington, DC 20008
ATTN: Jody Moeller

Whether you make a donation or not, I would ask that you hold the people of Texas close in your prayers.

Tom Akins
President and CEO
LeadingAge North Carolina




LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org


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Inclusion Insights August 2017

Posted By Jennifer Gill, Wednesday, August 23, 2017
Having trouble viewing this email? Click here to read in your browser.


August 2017

Welcome to the fifth edition of Inclusion Insights, a regular publication of LeadingAge North Carolina highlighting trends, practices, and news related to inclusion and diversity issues in aging services. We welcome your feedback, questions, and ideas.


RESOURCES

NC Chamber Conference: Women: A Force in Business

The North Carolina Chamber is organizing its second annual Women: A Force in Business conference. LeadingAge NC is a sponsoring organization, which entitles our members to a registration discount.

Join LeadingAge NC staff members Leslie Roseboro and Jennifer Gill at the conference, where you may choose your own breakout sessions throughout the day including:

• "The Art of Emotional lntelligence"
• "Leading When You're Not In Charge"
• "The Cross-Generational Workplace"
• Many others

During breaks, enjoy brief sessions that focus on wealth management, digital branding, revitalization and other self-development topics. Be sure to share this information with colleagues and plan to attend. We hope to see you there!


Registration Information

Click here to register and select then click on ‘Register, Exhibit, or Sponsor,’ then click 'Register or Sponsor' which will take you to the registration page. If you select ‘Individual Member Ticket’, you will receive the reduced registration (Chamber member) rate. Please contact our office at 919-571-8333 if you have any questions.

Women: A Force in Business
Thursday, September 21, 2017
8:00am-5:30pm
Raleigh Convention Center

500 S. Salisbury Street

Click here for the event flyer.

Slides: The Business Case for Diversity

In case you missed it, click here to download slides from LeadingAge NC board member and Pace of the Triad executive director’s Ursula Robinson’s presentation at this year’s LeadingAge North Carolina Spring Conference and Trade Show entitled, The Business Case for Diversity. This pdf is an excellent reference for diversity and inclusion statistics and inspiration.

Reflections: LeadingAge North Carolina Sponsors Chamber Diversity and Inclusion Conference

In June, LeadingAge North Carolina served as a “Supporting Organization” for the NC Chamber’s inaugural Workplace Diversity and Inclusion Conference at the Sheraton Imperial Hotel in Durham. 200 members of the state’s business community (including 20 staff members from LeadingAge NC member communities) joined an A-list of speakers conducting frank conversations about diversity and inclusion in the workplace. Attendees tackled topics that included recruiting for diversity, fostering a culture of inclusion, evaluating D&I initiatives using proper metrics and understanding unconscious bias. Click here to reference a presentation by Diversity and HR Solutions in Raleigh entitled, Understanding Unconscious Bias presented at the Conference in June.

Diversity Study Update

The LeadingAge North Carolina Foundation has engaged the University of North Carolina – Chapel Hill Kenan-Flagler School of Business and the Cedar Grove Institute for Sustainable Communities to try and determine why diverse populations choose (or choose not) to move to continuing care retirement communities/life plan communities. Our first foray into this area has as its primary goal to better understand African American perceptions, opinions, and knowledge about living options and the range of services that CCRCs/LPCs offer. The researchers will do this by conducting six focus groups with a purposeful sample of African American professionals. In addition, they will conduct structured interviews with eight African American couples and individuals currently living in CCRCs in North Carolina and a separate group of African Americans who are currently on the wait lists of North Carolina CCRCs/LPCs. We hope to have the final report by December 2017.



WORKPLACE

What 11 CEOs Have Learned About Championing Diversity: Harvard Business Review

Words of wisdom about diversity and inclusion from 11 CEOs are shared for all of us to benefit from in this August 2017 article, with special emphasis on four key lessons learned.

Moving Racial Equity and Inclusion from the Periphery to the Center: Lessons from an Incomplete Project: Nonprofit Quarterly

If you struggle with diversity and inclusion you are not alone. Read this article for lessons learned by a New York City-based organization called Living Cities to bring the race conversation into its workplace and branding. The article is one in a series called Equity, Diversity, and Inclusion Project written for the nonprofit sector.


Marriott CEO: At a Time of Great Anxiety Around Diversity, We Need to Communicate: Fortune.com

In this six minute video hear from Marriott’s CEO how its TakeCare employee program has evolved over the decades as laws regarding gay marriage, immigration, and others have changed.

Why More Hospitals Should Prioritize Cultural Competency: Harvard Business Review


With intentional effort, hospitals can bridge the cultural gap between doctors and patients, resulting in better health outcomes for underserved populations. Check out
this article that focuses on hospitals, with lessons for our field as well.

Managing Multicultural Teams: Harvard Business Review


This video shares the four most common challenges to leading a multicultural team along with four strategies to overcome those obstacles. A worthwhile 2 minute video to watch and use in a staff meeting or presentation.



RESIDENTS

Fighting for L.G.B.T. Rights in Retirement Communities: The New York Times


When many LGBT older adults move to a retirement community they struggle to be their full selves as they face subtle and not so subtle discrimination at their new home. Many do not have children and are aging alone. Are the employees in your community sensitive to their needs?
This article explores some of the complexities of being an LGBT resident of a retirement community. The author mentions SAGE, an organization that provides advocacy and services to LGBT elders. North Carolina has two SAGE affiliates: in Raleigh and in Wilmington that may serve as a resource to your community of staff and residents.

Black Gray and Gay: the Perils of Aging LGBTQ People of Color: NBC News

To better understand struggles specific to LGBTQ people of color, read this NBC News article. Please take note of valuable resources mentioned that might be useful to residents and staff.

Here’s How We Can Preserve the Dignity of Aging Holocaust Survivors: Jewish Telegraphic Agency

An approach called Person-Centered Trauma-Informed care is highlighted in this article as an effective approach for supporting survivors of the Holocaust. Residents in your community who are Holocaust survivors, veterans, refugees, victims of abuse or other trauma might also benefit from this approach. Learn more about Trauma Informed Care at the National Center for Trauma Informed Care website.

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org


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Membership Update

Posted By Jennifer Gill, Friday, August 18, 2017
Updated: Thursday, August 17, 2017
 
Having trouble viewing this email? Click here to read in your browser.


August 18, 2017

Advocacy & Policy


State Department of Health and Human Services Releases Medicaid Proposal

Last week DHHS released a report explaining how it wants the Medicaid program to look when a 2015 state law directing the reorganization of the program takes effect, possibly in July of 2019. The report calls for the integration of physical and mental health treatment more quickly than proposed and for expanding coverage to more of the working poor in the state. To read more about the proposal, click here. DHHS is taking public comment on the proposal through September 8.

General Assembly Busy Crafting New Maps

On July 31, a panel of three federal judges ordered state legislators to redraw maps by September 1 for legislative districts that have been ruled to be unconstitutional racial gerrymanders. In the same ruling, the judges ruled that North Carolina will not have to have special elections in 2017 in the new state legislative districts. An article about the ruling is here. Last week House and Senate Redistricting Committee members approved the criteria that will be used to develop the new maps. One of the criteria approved is to allow the use of election data to achieve political goals, but considering voters’ race is a criterion that will not be considered. Drafts of the new maps should be ready for the public to view in about two weeks. A vote on the revised maps is expected on the floors of the House and Senate on August 24.

Affordable Care Act Update

Following the failure of Senate efforts last month to repeal and replace the ACA, Senate leaders have signaled that they want to just drop the issue – at least for now. According to a poll released by the non-partisan Kaiser Family Foundation last week, the majority of the American public is in agreement with stopping efforts to scuttle the ACA. According to the Kaiser poll, about 4 in 5 people want the Trump administration to take actions that help the ACA function properly, rather than trying to undermine it. Efforts suggested by the President and his administration have included steps like halting subsidies to insurers who reduce out-of-pocket health costs for millions of consumers, curbing outreach programs that encourage people to buy coverage, and not enforcing the tax penalty the statute imposes on those who remain uninsured. For now, the ACA remains the law of the land. It remains to be seen what future action Congress and the Trump administration will take in the months to come on this issue. To read more about the Kaiser poll and the politics behind the ACA votes, click here.



Professional Development

Marketing Symposium
September 12
Westminster-Canterbury in Richmond, VA
Register Now
Click here to download flyer for printing and distribution.
$125 for members
$195 non-members

Join your CCRC/LPC marketing colleagues from LeadingAge Maryland and LeadingAge Virginia for a great day of presentations and conversations.

Topics Include:
Reframing Aging
Budgeting for marketing as an investment rather than expense
Choosing a new CRM
Digital and integrated marketing strategies
Diversity and inclusion
Research on how consumers use the internet
Roundtables on topics of interest

Presenters include:
The Asbury Group
Five19 Creative
Creating Results
GlynnDevins
LeadingAge Maryland
YOU!!!


 

Development Roundtable
September 28
Pennybyrn at Maryfield in High Point
Register Now
Click here to download flyer for printing and distribution.

Development officers and anyone who is responsible for planned giving at your community, please join us!

How do you create a culture of giving ? How can you engage potential donors? How do you align your work with your community’s strategic plan? Experts in tax, media relations, and legal issues will answer your questions. Development officers from member communities will share their challenges and lessons learned.


Dining Symposium
with NC Association of Nutrition and Foodservice Professionals
October 11
The Cypress of Charlotte
More information coming soon!


Succession Planning and Practice
FREE Webinar for LeadingAge NC Members
Presented by Walker Healthcare CPAs
October 19, 2017
3:00-4:00pm
Click here to register
Download flyer for printing and distribution



 

The Joy of the Job: Workshop for Direct Service Professionals
I love my job; it's the people I can't stand

November 7 at The Forest at Duke in Durham
November 8 at Salemtowne in Winston-Salem

Choose the date that works best for your community.
10am-2:30pm at each location.

Target audience: CNAs, Dining Services Staff, Housekeeping, Facility Services, Grounds, Resident Services, all Direct Care and Service Providers

Is job stress and burnout getting you down? Learn how to adopt a humorous and fun approach to the challenges of the daily grind. Do you feel tired emotionally and drained by conflict? Learn how to handle the most stressful situations and the most challenging people. Click here for registration and information. Facilitated by Jody Urquhart, known for her humorous and compassionate motivational sessions.


2017 LeadingAge North Carolina Calendar

Looking ahead at your professional development this year, be sure to include LeadingAge North Carolina events and programs. Click here for the 2017 Calendar. 


This Month!

Understanding the CMS Emergency Preparedness Rule and Beyond

FREE Long-Term Care Workshop
Thursday, August 31
1:00-3:00pm
Sharon Towers
5100 Sharon Road
Charlotte, NC 28210
2 CEUs for NHA
Contact Hannah Gompers with any questions at 704-579-4150.

Click here to register and learn about the four key elements of the new CMS Emergency Preparedness Rule and how to implement them in your community.

  • Emergency Plan: Develop an emergency plan based on an “all hazards” approach using a risk assessment
  • Policies and Procedures: Develop and implement policies and procedures based on the plan and risk assessment
  • Communications Plan: Develop and maintain an emergency preparedness communication plan that complies with both Federal and State law.
  • A Training and Testing Program: Develop and maintain training and testing programs, including initial training and annual trainings, and conduct drills and exercises *Two per year required*

Strategic Thinking


Caregiving is Hard Enough. Isolation Can Make It Unbearable.: The New York Times

One of the most read posts on our Facebook page last week, this article underscores the importance of providing emotional support to caregivers. Instead of inviting a caregiver out to lunch, have you thought of bringing lunch to that person? Read this article for additional creative ways to reduce caregiver isolation on a regular basis.

The Best Time to Move to a Continuing Care Retirement Community: The Wall Street Journal

Marketing professionals, this might be a great article to provide as a resource for prospective residents. The author takes a realistic approach to both the emotional and the practical considerations when considering a move to a CCRC/LPC. This is the second of our most read articles on Facebook last week.

Why Standalone Memory Care Providers are Struggling with Occupancy: Senior Housing News

This article explores the factors that are contributing to the decline in occupancy at standalone memory care communities since 2011 as well as what types of communities are most likely to survive long term. Read more here.

End of Life Advice: More than 500,000 Chat on Medicare's Dime: USA Today

Did you know that an advance care planning session or end of life consultation with your physician is now covered by Medicare? Use of this benefit varies greatly by state because so many physicians are unaware that it exists. Please read this article to learn more about how this might benefit residents at your community as well as your own loved ones.


News and Notes


Medicare and Social Security Trustees 2017 Report

On July 13, the Medicare Trustees published their annual report on the Medicare trust fund solvency. The report predicts that Medicare will remain solvent through 2029 – a year later than the 2016 projections. This also allows the program to avoid triggering the establishment of the Independent Payment Advisory Board (IPAB) which is an Affordable Care Act provision to automatically curb Medicare costs and is triggered if costs exceed a certain rate. The Social Security Trustees also reported that they estimate that the Social Security trust funds will remain solvent through 2024, the same timeline projected in last year’s report, and that Social Security recipients will receive a 2.2% cost-of-living adjustment (COLA) in 2018. This will be the largest increase since 2012 when the COLA rose 3.6%. Social Security recipients received no cost-of-living adjustment in 2016 and only a 0.3% increase in 2017.

State Medicaid Integration Tracker Up and Running

The National Association of States United for Aging and Disabilities (NASUAD) has published the August 2017 Edition of the State Medicaid Integration Tracker. This is a monthly report summarizing state actions in Managed Long Term Services and Supports, as well as State Demonstrations to Integrate Care for Dual Eligible Individuals and other Medicare-Medicaid Coordination Initiatives.

Division of Aging and Adult Services Seeks Awards Nominations

Each year, the NC Division of Aging and Adults Services presents three awards to recognize individuals, organizations, programs, and communities that have made significant contributions in support of the Division’s efforts to enhance resources, services, and opportunities for our state’s older citizens. The Division is now seeking nominations for the awards listed below until September 22, 2017.

  • The Ewald W. Busse Award which recognizes an individual or organization that has had a significant impact on enhancing the health status of older North Carolinians through efforts to direct health related policies and/or to provide leadership in developing innovative solutions to health care problems.
  • The George L. Maddox Award which recognizes an individual or organization in the state that has excelled in creative programming for older adults.
  • The Ernest B. Messer Award which recognizes a community (a defined geographic area) in the state that has excelled in addressing the needs of its older citizens.

Questions about the nomination process can be directed to Mary Edwards at the Division of Aging and Adult Services at (919) 855-3437.

LeadingAge National Annual Meeting & Expo
October 29 - November 1, 2017
Ernest N. Morial Convention Center
New Orleans, LA

Register today for LeadingAge national's annual meeting. Reenergize your commitment, refresh your knowledge and renew your passion. Join your colleagues from across the country to share victories, exchange ideas, renew inspiration and build relationships. We hope to see you there!

 

NC Chamber Conference 2017 Women: A Force in Business

Join LeadingAge North Carolina staff at the NC Chamber's 2017 Women: A Force in Business conference in Raleigh on September 21, 2017. LeadingAge North Carolina is a sponsoring organization so our members may register at the Chamber member rate. Choose your own breakout sessions throughout the day including "The Art of Emotional lntelligence,""Leading When You're Not In Charge," "The Cross-Generational Workplace," along with many others. During breaks, enjoy brief Pop-Up Learning Sessions that focus on wealth management, digital branding, revitalization and other self-development topics.

Click here
for the NC Chamber's event flyer.
Click here to register
and select Individual Member Ticket. Be sure to share this information with colleagues and plan to attend.

Bernard Robinson and Company Annual Series of Symposiums


November 1 in Raleigh at North Hills Country Club
November 3 in Winston-Salem at Forsyth Country Club
November 7 in Greensboro at Starmount Forest Country Club
8 hours CPE

Contact Andy Harding with questions at aharding@brccpa.com. Registration will open soon.

Managing the Millennial Mindset

Offered by Crescendo Strategies
Rates starting at $99 with Promo Code LANCIND

Crescendo Strategies’ video-based online course, “Managing the Millennial Mindset,” showcases first-hand stories about the real generational issues on the T.A.B.L.E. (differing opinions about technology, authority, balance, loyalty, and entitlement). No PowerPoint slides with recorded video. This course is NOT a live or recorded webinar, and it is NOT intended for group viewing. It was designed for individual managers to complete at their own pace. Ready to preview the course now? Click here and then select the arrow on the video preview image.

Complete this course at your own pace by watching 15 short videos that share the backstory of why Millennials work differently than previous generations, and provide strategies for bridging today’s widening generational gaps.

Managers will learn critical insights about leading today’s diverse workforce that will help reduce unnecessary employee turnover costing your organization precious time and money. Click here to download and print the flyer.

Click here to register today.

 


Congratulations


Carolina Meadows Residents Help Staff Achieve U.S. Citizenship


Carolina Meadows residents in Chapel Hill are partnering with the Chatham County Literacy Council to serve as ESL/GED tutors and teach citizenship classes to Carolina Meadows staff. It's a partnership that is changing lives. Watch this 1.50 minute news clip from Spectrum News which is wonderfully powerful.

New Executive Director at NC Association of Long Term Care Facilities

Jeff Horton has been named the Executive Director of the NC Association of Long Term Care Facilities effective August 1. Jeff had a long career with the NC Division of Health Service Regulation prior to joining the Association.

New CEO at Blue Cross Blue Shield of North Carolina

Blue Cross and Blue Shield of North Carolina has selected Dr. Patrick Conway as their Chief Executive effective October 1. He replaces Brad Wilson who is retiring. Dr. Conway is the Deputy Administrator for Innovation and Quality at CMS and Director of the Center for Medicare and Medicaid Innovation.




Medical-Surgical Products Savings


■ Attends              ■ Abbot
■ Covidien            ■ Bard Medical
■ First Quality      ■ Convatec
■ SCA/Tena          ■ Smith & Nephew

From incontinence products to nutritional supplements, your community can achieve savings through Value First, LeadingAge’s group purchasing organization (GPO). The list above is just a sample of the manufacturer contracts in the med-surg spend category.

When was the last time your community analyzed costs in this area? Would you like to find out if you can save money on medical supplies? Let Value First do a cost study to compare what you are currently paying vs. pricing available through Value First.

Cost Studies are a free service for LeadingAge/Value First members. Request yours today!

►Contact your Value First representative

Contact Value First Representative, Vanessa Ceasar at (404) 421-3956 for additional information. Vanessa will work with you on the data and format required from your medical supplies distributor to do the cost study.

►Meet with your Value First representative

Schedule a meeting with your Value First rep to review cost study results and to get additional information about the GPO and how Value First can best serve you.

►Stay in Touch

Whether you are interested in doing a cost study or need help with quotes on big-ticket items such as computers, kitchen and laundry equipment, patient room furniture, exercise equipment, etc. your Value First representative can assist you. Tell us what you need.

Value First group purchasing organization is owned by LeadingAge. The GPO is designed to leverage the buying power of LeadingAge members across the country to get the best pricing on a comprehensive array of products and services.
This is your GPO!

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org


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Membership Update

Posted By Jennifer Gill, Friday, August 4, 2017
Updated: Thursday, August 3, 2017
Having trouble viewing this email? Click here to read in your browser.


August 4, 2017

Advocacy & Policy


August 3rd Legislative Session Update


The North Carolina General Assembly yesterday returned to the state capital for the legislative session scheduled in their previous June 30 adjournment resolution. Since June 30, Gov. Roy Cooper has signed 105 bills into law and vetoed four. As a result of the vetoed bills, the Governor issued a proclamation reconvening the NCGA yesterday to consider the vetoes. Four additional bills became law without his signature on July 31 because his time to act on them expired. The General Assembly will return August 18 for consideration of redistricting bills that will include newly drawn legislative maps.

Great News for Affordable Housing

In great news for affordable housing providers (and all of us!), the U.S. Senate Appropriations Committee included sufficient funding for all Section 202 Project Rental Assistance Contracts (PRACs) and Section 8 Project-Based Rental Assistance renewals for fiscal year 2018 (FY18), as well as authority and funding to expand HUD’s Rental Assistance Demonstration for Section 202 PRAC communities in its FY18 bill, S. 1655. Click here for a look at the specific budget numbers.

CMS Clarifies Annual Inspection and Fire Door Testing Requirements

In Survey and Certification Letter No. S&C 17-38-LSC dated July 28, 2017, the Centers for Medicare & Medicaid Services provided clarification regarding the requirement for annual inspection and testing of fire doors. It also announced that it would extend the deadline for compliance with the requirements by six months from July 6, 2017 to January 1, 2018. Key points covered in the letter include the following:

  • In health care occupancies, fire door assemblies are required to be annually inspected and tested in accordance with the 2010 National Fire Protection Association (NFPA) 80.
  • In health care occupancies, non-rated doors assemblies including corridor doors to patient care rooms and smoke barrier doors are not subject to the annual inspection and testing requirements of either NFPA 80 or NFPA 105.
  • Non-rated doors should be routinely inspected as part of the facility maintenance program.
  • Full compliance with the annual fire door assembly inspection and testing in accordance with 2010 NFPA 80 is required by January 1, 2018.
  • Life Safety Code (LSC) deficiencies associated with the annual inspection and testing of fire doors should be cited under K211 – Means of Egress - General.


Professional Development

Save the date for these additions to the 2017 calendar:

Marketing Symposium
September 12
With LeadingAge Virginia and LeadingAge Maryland
More information coming soon!

Development Roundtable - Registration Now Open!

 


September 28
Pennybyrn at Maryfield in High Point
Register Now
Click here to download flyer for printing and distribution.

Dining Symposium
with NC Association of Nutrition and Foodservice Professionals
October 11
The Cypress of Charlotte
More information coming soon!


This Month!

Management Leadership Series - Part 2

 


August 17 at The Cypress of Charlotte

Target audience: Department Directors, Mid Managers, Team Leaders, Supervisors

This session is open to everyone whether or not you attended the first session. If you want engaged employees, more effective communication is key. Walk away from this interactive session with a better understanding of how to create a culture of service and communication.

Click here to download the brochure for printing and distribution.

Click here to register today.  

4.5 CEUs
Facilitated by Donna Cutting of Red-Carpet Learning Systems, Inc.


Understanding the CMS Emergency Preparedness Rule and Beyond

FREE Long-Term Care Workshop
Thursday, August 31
1:00-3:00pm
Sharon Towers
5100 Sharon Road
Charlotte, NC 28210
2 CEUs for NHA
Contact Hannah Gompers with any questions at 704-579-4150.

Click here to register and learn about the four key elements of the new CMS Emergency Preparedness Rule and how to implement them in your community.

  • Emergency Plan: Develop an emergency plan based on an “all hazards” approach using a risk assessment
  • Policies and Procedures: Develop and implement policies and procedures based on the plan and risk assessment
  • Communications Plan: Develop and maintain an emergency preparedness communication plan that complies with both Federal and State law.
  • A Training and Testing Program: Develop and maintain training and testing programs, including initial training and annual trainings, and conduct drills and exercises *Two per year required*

Planning Ahead for November

The Joy of the Job: Workshop for Direct Service Professionals

 

I love my job; it's the people I can't stand

November 7 at The Forest at Duke in Durham
November 8 at Salemtowne in Winston-Salem

Choose the date that works best for your community.
10am-2:30pm at each location.

Target audience: CNAs, Dining Services Staff, Housekeeping, Facility Services, Grounds, Resident Services, all Direct Care and Service Providers

Is job stress and burnout getting you down? Learn how to adopt a humorous and fun approach to the challenges of the daily grind. Do you feel tired emotionally and drained by conflict? Learn how to handle the most stressful situations and the most challenging people. Click here for registration and information. Facilitated by Jody Urquhart, known for her humorous and compassionate motivational sessions.


2017 LeadingAge North Carolina Calendar

Looking ahead at your professional development this year, be sure to include LeadingAge North Carolina events and programs. Click here for the 2017 Calendar. 


Strategic Thinking


A CEO Who Writes 7,400 Employee Birthday Cards a Year Explains the Value of Gratitude: Business Insider

Read more about one CEO's simple act that has nurtured a culture of compassion for more than 30 years. How will you be inspired to create a more gracious workplace at your community?

If We Can't Call Old People 'Old,' What's the Right Word? Philly.com

Is it our language that needs adjustment or our attitude about aging, or both? How does one impact the other? Read this article for insights into why it's so hard to find the right word. And click here to download a presentation on reframing our language by the FrameWorks Institute from this year's LeadingAge North Carolina Spring Conference and Trade Show.

Fighting for L.G.B.T. Rights in Retirement Communities: The New York Times

When many LGBT older adults move to a retirement community they struggle to be their full selves as they face subtle and not so subtle discrimination at their new home. Many do not have children and are aging alone. Are the employees in your community sensitive to their needs? This article explores some of the complexities of being an LGBT resident of a retirement community. The author mentions SAGE, an organization that provides advocacy and services to LGBT elders. North Carolina has two SAGE affiliates: in Raleigh and in Wilmington that may serve as a resource to your community of staff and residents.


News and Notes


LeadingAge National Annual Meeting & Expo


October 29 - November 1, 2017
Ernest N. Morial Convention Center
New Orleans, LA

Register today for LeadingAge national's annual meeting. Reenergize your commitment, refresh your knowledge and renew your passion. Join your colleagues from across the country to share victories, exchange ideas, renew inspiration and build relationships. We hope to see you there!


2017 Women: A Force in Business Conference

 


Join LeadingAge North Carolina staff at the NC Chamber's 2017 Women: A Force in Business conference in Raleigh on September 21, 2017. LeadingAge North Carolina is a sponsoring organization so our members may register at the Chamber member rate. Choose your own breakout sessions throughout the day including "The Art of Emotional lntelligence,""Leading When You're Not In Charge," "The Cross-Generational Workplace," along with many others. During breaks, enjoy brief Pop-Up Learning Sessions that focus on wealth management, digital branding, revitalization and other self-development topics.

Click here
for the NC Chamber's event flyer.
Click here to register
and select Individual Member Ticket. Be sure to share this information with colleagues and plan to attend.

Bernard Robinson and Company Annual Series of Symposiums


November 1 in Raleigh at North Hills Country Club
November 3 in Winston-Salem at Forsyth Country Club
November 7 in Greensboro at Starmount Forest Country Club
8 hours CPE

Contact Andy Harding with questions at aharding@brccpa.com. Registration will open soon.

North Carolina Institute of Medicine

Accountable Care Communities for a Healthier North Carolina
September 25, 2017
8am-4pm
McKimmon Conference Center at the NCSU Campus
1101 Gorman Street
Raleigh, NC

NCIOM's 2017 Annual Meeting will explore opportunities to develop Accountable Care Communities in North Carolina, featuring both state and national examples.

We now understand that the health outcomes of individuals often have more to do with the conditions in which they live, learn, work and age than by the medical care they receive. Research has shown that an individual’s zip code is a stronger predictor of their health and longevity than their genetics and other factors. However, traditional health care is not designed to address the social, behavioral and economic factors (e.g. housing, transportation, access to healthy food, education, and health behaviors) that impact health outcomes. Accountable care communities are.

Keynote speaker: Jennifer DeCubellis, Deputy County Administrator, Hennepin County Health and Social Services
Featured speaker: Mandy Cohen, Secretary, DHHS
Please click here to learn more about this event.

Managing the Millennial Mindset

Offered by Crescendo Strategies
Rates starting at $99 with Promo Code LANCIND

Are you shocked by how today’s new hires think, dress, talk and behave at work? Are you frustrated that your younger workforce doesn’t work the same way as your seasoned staff?

Crescendo Strategies’ video-based online course, “Managing the Millennial Mindset,” showcases first-hand stories about the real generational issues on the T.A.B.L.E. (differing opinions about technology, authority, balance, loyalty, and entitlement). No PowerPoint slides with recorded video. This course is NOT a live or recorded webinar, and it is NOT intended for group viewing. It was designed for individual managers to complete at their own pace. Ready to preview the course now? Click here and then select the arrow on the video preview image.

Complete this course at your own pace by watching 15 short videos that share the backstory of why Millennials work differently than previous generations, and provide strategies for bridging today’s widening generational gaps.

Managers will learn critical insights about leading today’s diverse workforce that will help reduce unnecessary employee turnover costing your organization precious time and money. Click here to download and print the flyer.

Click here to register today.

 


Congratulations


Most Admired CEO Awards

 
Tim Webster
The Presbyterian Homes
   
Steve Fleming
The Well-Spring Group

Congratulations to two member CEOs who were both named a "Most Admired CEO" by the Triad Business Journal. Tim Webster of The Presbyterian Homes in Colfax and Steven Fleming of The Well-Spring Group in Greensboro were selected by a panel of judges as "outstanding business leaders" who have demonstrated "vital leadership and a customer service philosophy, outstanding employee relationships, contributions to the community and evidence that they have shaped their company's products or services to help lead their business to success." Tim and Steve were honored with 16 other top executives from the Triad region. Steve will be installed as Chair of LeadingAge National this fall at the Annual Meeting and Expo.


The Cedars Hot Dog Fundraiser

 

The Cedars of Chapel Hill was proud to host its 10th Annual Casual for a Cause Hot Dog Fundraiser for Alzheimer’s on Friday, July 28th. Thank you to all who came out to support the 10th annual event which raised nearly $4,000 for  Alzheimer’s North Carolina. The funds will support education and services to individuals with dementia, their families, health care professionals and the general public.



Medical-Surgical Products Savings


■ Attends              ■ Abbot
■ Covidien            ■ Bard Medical
■ First Quality      ■ Convatec
■ SCA/Tena          ■ Smith & Nephew

From incontinence products to nutritional supplements, your community can achieve savings through Value First, LeadingAge’s group purchasing organization (GPO). The list above is just a sample of the manufacturer contracts in the med-surg spend category.

When was the last time your community analyzed costs in this area? Would you like to find out if you can save money on medical supplies? Let Value First do a cost study to compare what you are currently paying vs. pricing available through Value First.

Cost Studies are a free service for LeadingAge/Value First members. Request yours today!

►Contact your Value First representative

Contact Value First Representative, Vanessa Ceasar at (404) 421-3956 for additional information. Vanessa will work with you on the data and format required from your medical supplies distributor to do the cost study.

►Meet with your Value First representative

Schedule a meeting with your Value First rep to review cost study results and to get additional information about the GPO and how Value First can best serve you.

►Stay in Touch

Whether you are interested in doing a cost study or need help with quotes on big-ticket items such as computers, kitchen and laundry equipment, patient room furniture, exercise equipment, etc. your Value First representative can assist you. Tell us what you need.

Value First group purchasing organization is owned by LeadingAge. The GPO is designed to leverage the buying power of LeadingAge members across the country to get the best pricing on a comprehensive array of products and services.
This is your GPO!



LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org


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Membership Update

Posted By Jennifer Gill, Friday, July 21, 2017
Updated: Thursday, July 20, 2017
Having trouble viewing this email? Click here to read in your browser.


July 21, 2017

Advocacy & Policy


   
   


Members Gather for HUD 202 Rally


Last month hundreds of LeadingAge members, older adults, and partners participated in the “Save HUD 202 Rally” on Capitol Hill in Washington, DC. At the rally, participants heard from members of the Senate and Congress, residents, and providers including our own Steve Fleming of The Well-Spring Group who is quoted in this article from The Washington Times.

Closer to home United Church Homes and Services (UCHS) located in Newton joined efforts with LeadingAge to support Save HUD 202 by hosting rallies and call banks in three of their communities across the state: Covenant Place (Chapel Hill), Matthew’s Place (Albemarle) and Emmanuel’s Place (Statesville). UCHS operates three continuing care retirement communities, a PACE (Program of All-inclusive Care for the Elderly), and seven HUD 202 affordable senior housing communities across North Carolina and Virginia.

Save HUD 202 focuses on:
● Preventing cuts to HUD 202.
● Maintaining 100% funding for people served by affordable housing today.
● Expanding funding to create new affordable housing for older adults.

The campaign is a comprehensive, multi-month effort to convince lawmakers to fully fund the 202 program. Due to proposed spending cuts, funding for the program is at risk. Any cuts would reduce the availability of affordable housing for vulnerable, older adults. Thanks to the hard work of everyone who sent a letter, made a phone call, and advocated for affordable senior housing, the proposed HUD budget rejected most of the cuts to the 202 program.

Committee Adopts "RAD for PRAC" Authority

Speaking of affordable housing,...housing advocates are celebrating the House Appropriations Committee's adoption language to create a new affordable senior housing preservation tool into he HUD fiscal year 2018 funding bill. The Committee adopted the language on July 17.

DOL Withdraws Controversial Guidance on Independent Contractor and Joint Employer Status

Last month, the U.S. Department of Labor (DOL) withdrew two controversial Obama-era guidance letters relating to independent contractor classification and joint employment status.

The independent contractor guidance issued in 2015 reflected the DOL’s stance under the Obama administration that “most workers are employees” insofar as the Fair Labor Standards Act is concerned. That guidance made classifying an individual performing work for an organization as an independent very difficult, and foreshadowed greater scrutiny with respect to the classification of workers by DOL.

The joint employment guidance issued in 2016 greatly expanded the situations in which DOL would construe two or more employers to be “joint employers” and thus responsible for the same workers. The guidance had significant implications for franchised businesses, temporary and contract workers, and affiliated business entities, among others.

Despite the withdrawal by DOL of the guidance, the case law on which DOL based its positions remains in effect and other agencies, such as the National Labor Relations Board (NLRB), the composition of which is still dominated by Obama-appointees, is free to continue applying Obama-era guidance. Accordingly, LeadingAge members are encouraged to contact legal counsel prior to making any modifications to their employment policies and practices based on the withdrawal of the DOL’s guidance. (Our thanks to Jennifer Hilliard of LeadingAge national for this policy review.)

OCR Quick Response Cyber Attack Checklist and Graphic

In the wake of several recent international cyber-attacks focusing on the health care sector, the U.S. Department of Health & Human Services (HHS), Office for Civil Rights (OCR) has developed a checklist and a corresponding infographic that explains the steps for a HIPAA covered entity or its business associate (BA) (collectively, the “entity”) to take in response to a cyber-related security incident.

In the event of a cyber-attack or similar emergency an entity:

  • Must execute its response and mitigation procedures and contingency plans. For example, the entity should immediately fix any technical or other problems to stop the incident. The entity should also take steps to mitigate any impermissible disclosure of protected health information (PHI), which may be done by the entity’s own information technology staff, or by an outside entity brought in to help (which would then become a BA if it has access to PHI for that purpose).
  • Should report the crime to other law enforcement agencies, which may include state or local law enforcement, the Federal Bureau of Investigation (FBI), and/or the Secret Service. Any such reports should not include PHI, unless otherwise permitted by the HIPAA Privacy Rule. If a law enforcement official tells the entity that any potential breach report would impede a criminal investigation or harm national security, the entity must delay reporting a breach for the time the law enforcement official requests in writing, or for 30 days, if the request is made orally.
  • Should report all cyber threat indicators [vi] to the appropriate federal and information-sharing and analysis organizations (ISAOs), including the Department of Homeland Security, the HHS Assistant Secretary for Preparedness and Response, and private-sector cyber-threat ISAOs. Any such reports should not include PHI. OCR does not receive such reports from its federal or HHS partners.
  • Must report the breach to OCR as soon as possible, but no later than 60 days after the discovery of a breach affecting 500 or more individuals, and notify affected individuals and the media unless a law enforcement official has requested a delay in the reporting. OCR presumes all cyber-related security incidents where PHI was accessed, acquired, used, or disclosed are reportable breaches unless the information was encrypted by the entity at the time of the incident or the entity determines, through a written risk assessment, that there was a low probability that the information was compromised during the breach. An entity that discovers a breach affecting fewer than 500 individuals has an obligation to notify: individuals without unreasonable delay, but no later than 60 days after discovery; and OCR within 60 days after the end of the calendar year in which the breach was discovered.

OCR considers all mitigation efforts taken by the entity during any particular breach investigation. Such efforts include voluntary sharing of non-protected breach-related information with law enforcement agencies and other federal and analysis organizations as described above. (Our thanks to Jennifer Hilliard of LeadingAge national for this policy review.)

Help Save SHIIP

The United States Senate Appropriations Committee proposes a 100% cut to funding for State Health Insurance Assistance Programs. This would have a devastating impact on the SHIIP, the North Carolina Seniors’ Health Insurance Information Program and its ability to assist the state’s 1.8 million Medicare beneficiaries at a time when the number of people eligible for Medicare is growing and the Medicare program is becoming increasingly complex. Removing this program would eliminate the best and most reliable free and local resource that Medicare beneficiaries have in North Carolina and force consumers to utilize a federal resource. Please think about reaching out to let your elected official know your feelings on this important issue. Click here for more information about the impact on North Carolina. For information about who your elected official is, click here.

Deficiencies Drop but Staff Levels Fall Short: Kaiser Family Foundation Report

The average number of deficiencies per nursing home inspection has dropped in recent years, but staffing levels are still falling short of what some experts recommend, according to a new report from the Kaiser Family Foundation.

Hawaii Becomes First State to Offer Money to Caregivers with Jobs

The landmark legislation offers financial assistance to caregivers who work at least 30 hours per week. Click here to read more.


Professional Development

Save the date for these additions to the 2017 calendar:

Marketing Symposium
September 12
With LeadingAge Virginia and LeadingAge Maryland
More information coming soon!

Development Roundtable - Registration Now Open!
September 28
Pennybyrn at Maryfield in High Point
Register Now
Click here to download flyer for printing and distribution.

Dining Symposium
with NC Association of Nutrition and Foodservice Professionals
October 11
The Cypress of Charlotte
More information coming soon!


Next Week! Finance Symposium - Register Now
July 27, 2017
8:00am-5:00pm
Lakewood, a Lifespire Community of Virginia
1900 Lauderdale Drive
Richmond, VA

Finance professionals at all levels, please join us for an informative and interactive day designed with you in mind. Be sure to arrive in time to visit with colleagues at dinner the night before. Offered in partnership with LeadingAge Virginia, the following topics will be discussed:

  • Crisis Response Planning
  • Financial Risk Management
  • Developing a Financial Model as part of Strategic Expansion
  • Compensation, Retention, and Incentive Compensation
  • Financing Moderately Priced Housing
  • Mergers and Affiliations

$150 first person
$100 second person
$225 non-members

Continuing education credit available: 8 CPEs and 7 NHA Hours
Click here to download flyer for printing and distribution.
A list of hotels within a 5-mile radius of Lakewood is available here.


Next Month! In August:

Management Leadership Series - Part 2
August 17 at The Cypress of Charlotte

Target audience: Department Directors, Mid Managers, Team Leaders, Supervisors

This session is open to everyone whether or not you attended the first session. If you want engaged employees, more effective communication is key. Walk away from this interactive session with a better understanding of how to create a culture of service and communication.

Click here to download the brochure for printing and distribution.

Click here to register today.  

4.5 CEUs
Facilitated by Donna Cutting of Red-Carpet Learning Systems, Inc.


Planning Ahead for November

The Joy of the Job: Workshop for Direct Service Professionals
I love my job; it's the people I can't stand

November 7 at The Forest at Duke in Durham
November 8 at Salemtowne in Winston-Salem

Choose the date that works best for your community.
10am-2:30pm at each location.

Target audience: CNAs, Dining Services Staff, Housekeeping, Facility Services, Grounds, Resident Services, all Direct Care and Service Providers

Is job stress and burnout getting you down? Learn how to adopt a humorous and fun approach to the challenges of the daily grind. Do you feel tired emotionally and drained by conflict? Learn how to handle the most stressful situations and the most challenging people. Click here for registration and information. Facilitated by Jody Urquhart, known for her humorous and compassionate motivational sessions.


2017 LeadingAge North Carolina Calendar

Looking ahead at your professional development this year, be sure to include LeadingAge North Carolina events and programs. Click here for the 2017 Calendar. 


Other Resources

Managing the Millennial Mindset
Offered by Crescendo Strategies
Rates starting at $99 with Promo Code LANCIND

Are you shocked by how today’s new hires think, dress, talk and behave at work? Are you frustrated that your younger workforce doesn’t work the same way as your seasoned staff?

Crescendo Strategies’ video-based online course, “Managing the Millennial Mindset,” showcases first-hand stories about the real generational issues on the T.A.B.L.E. (differing opinions about technology, authority, balance, loyalty, and entitlement). No PowerPoint slides with recorded video. This course is NOT a live or recorded webinar, and it is NOT intended for group viewing. It was designed for individual managers to complete at their own pace. Ready to preview the course now? Click here and then select the arrow on the video preview image.

Complete this course at your own pace by watching 15 short videos that share the backstory of why Millennials work differently than previous generations, and provide strategies for bridging today’s widening generational gaps.

Managers will learn critical insights about leading today’s diverse workforce that will help reduce unnecessary employee turnover costing your organization precious time and money. Click here to download and print the flyer.

Click here to register today.

 


Strategic Thinking

The Science of Pep Talks: Harvard Business Review

According to leaders in several fields there is a science to giving effective pep talks. Click here to learn about the essential elements for your next pep talk: directions, empathy, and meaning.

The Tyranny of Constant Contact: The New York Times

Everything this author learned about the Internet he learned from his 87-year old mother, including the fact that computers can reach out and grab you. Rethink your relationship with your devices with this humorous look at our connectivity.



News and Notes

 
Sharon Towers

Trinity Oaks

Twin Lakes
 
WhiteStone

Covenant Village

Deerfield


Resident Art Exhibit


Resident Art Exhibit


LeadingAge North Carolina has unveiled its latest art exhibit courtesy of residents who provided art from Sharon Towers in Charlotte, Trinity Oaks in Salisbury, Twin Lakes in Burlington, WhiteStone in Greensboro, Covenant Village in Gastonia, and Deerfield in Asheville. Thank you for making our office a more beautiful place to be!

The Patient Wants to Leave. The Hospital Says No Way. The New York Times

Do patient safety and self-determination have to be at odds? Click here for a though-provoking article that asks how to honor patient autonomy as well as patient health.

Assisted Living Occupancy Plummets to Record Low: Senior Housing News

Second quarter assisted living occupancy rates nationwide are .7 percentage points lower than average occupancy in the first quarter and 1.4 percentage points lower than this time last year. Click here to read more about contributory factors.

2017 LeadingAge CCRC Salary and Benefits Report

Click here for a press release from the just published CCRC Salary & Benefits Report. This year marks the 20th annual year of publication with LeadingAge! The press release highlights data on the Director of Human Resources, and reflects varying rates by CCRC revenue size or unit size. The CCRC Report PDF is currently available for purchase. The hard copy Report will be available in mid-July. The LeadingAge member price is $275 for either version. The Nursing Home Report will be published the end of July.

CARE Documentary

Care pulls back the curtain on the poignant and largely hidden world of in-home elder care. Beautifully shot and deeply moving, the film reveals the deep bonds that form between paid care workers and elders while exposing the cracks in the U.S. care system. We’ll keep you up-to-date on when it will show on public television stations across North Carolina. Click here to learn more about this film.

Medicaid State Fact Sheet

Medicaid and the Children’s Health Insurance Program (CHIP) provide health and long-term care coverage to more than 70 million low-income children, pregnant women, adults, seniors, and people with disabilities in the United States. Medicaid is a major source of funding for hospitals, community health centers, physicians, and nursing homes. Federal policy proposals to restructure Medicaid could fundamentally change the scope and financing of the program. These two-page fact sheets provide a snapshot with key data for Medicaid in North Carolina and every other state related to current coverage, access and financing.

Back by Popular Demand: 2017 TREND Survey Now Available

LeadingAge North Carolina is once again partnering with CliftonLarsonAllen to bring CCRC/LPC members an analysis of operations and compensation information. CEOs and CFOs were emailed in late June with information on deadlines, cost, and accessing the survey. If you have any questions please feel free to contact Tom Akins at 919-571-8333. Reminder that the deadline to submit your information is August 1, 2017.

2017 Women: A Force in Business Conference

LeadingAge North Carolina is a sponsoring organization of the NC Chamber's 2017 Women: A Force in Business conference September 21, 2017. Last year's conference sold out in three weeks. This year the venue has quadrupled in size at the Raleigh Convention Center. Choose your own breakout sessions throughout the day. These sessions will span numerous topics, including "The Art of Emotional lntelligence,""Leading When You're Not In Charge," "The Cross-Generational Workplace," along with many others. During breaks, enjoy brief Pop-Up Learning Sessions that focus on wealth management, digital branding, revitalization and other self-development topics.

Click here
for the NC Chamber's event flyer. Be sure to share this information with colleagues and plan to attend. LeadingAge North Carolina members may register at the Chamber member rate. Click here to register and select Individual Member Ticket.

North Carolina Institute of Medicine

Accountable Care Communities for a Healthier North Carolina
September 25, 2017
8am-4pm
McKimmon Conference Center at the NCSU Campus
1101 Gorman Street
Raleigh, NC

NCIOM's 2017 Annual Meeting will explore opportunities to develop Accountable Care Communities in North Carolina, featuring both state and national examples.

We now understand that the health outcomes of individuals often have more to do with the conditions in which they live, learn, work and age than by the medical care they receive. Research has shown that an individual’s zip code is a stronger predictor of their health and longevity than their genetics and other factors. However, traditional health care is not designed to address the social, behavioral and economic factors (e.g. housing, transportation, access to healthy food, education, and health behaviors) that impact health outcomes. Accountable care communities are.

Keynote speaker: Jennifer DeCubellis, Deputy County Administrator, Hennepin County Health and Social Services
Featured speaker: Mandy Cohen, Secretary, DHHS
Please click here to learn more about this event.


LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org


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Membership Update

Posted By Jennifer Gill, Friday, July 7, 2017
Updated: Wednesday, July 5, 2017
Having trouble viewing this email? Click here to read in your browser.


July 7, 2017

Advocacy & Policy

Two Legislative Sessions Added: August 3 and September 6

As the North Carolina General Assembly adjourned its “long session” last week, they added two more legislative sessions for this year. The first of the two sessions will begin August 3 and focus on a variety of topics, including overriding any vetoes from Gov. Roy Cooper, making appointments, approving bills that are currently in negotiations between the House and Senate or bills involving impeachment of an elected official, and responding to lawsuits – including any court order on redistricting. The second session will begin September 6 and, according to House Rules Committee chairman David Lewis, will likely focus on redistricting, as well as considering redistricting plans for judicial and prosecutorial districts. The September session could also involve appointments, veto overrides, referendums on constitutional amendments and impeachment matters. Also, included in the adjournment resolution is a November 15 deadline for court-ordered redrawing of legislative districts to be completed.

Nonprofit Annual Filing Requirements Bill on Hold Until August


S.114, a bill that would create a new annual filing requirement for nonprofits that are incorporated in North Carolina, did not make it across the finish line during the final hours of the General Assembly’s long session. Although the Senate and the House both passed the bill, the Senate did not concur with amendments made on the House side. The bill now sits in the Senate’s Rules Committee and remains active for the upcoming August 3 session.

Bill Expands Fundraising Options for Nonprofits


Last week the General Assembly gave final approval and sent to the Governor House Bill 511 that expands options for nonprofit fundraising events in several ways. The bill:

  1. Increases the number of raffles nonprofits can hold each year from two to four;
  2. Clarifies that local affiliates of national or statewide nonprofits can each hold up to four raffles per year;
  3. Increases the maximum cash prizes for raffles to $250,000 per year for every nonprofit conducting raffles;
  4. Allows nonprofits to raffle or auction alcoholic beverages in their original closed containers;
  5. Simplifies the process for nonprofits to reapply for special one-time alcohol permits for fundraising events; and
  6. Allows nonprofits to conduct up to four "game nights" or "casino nights" per year. These fundraising events are currently illegal in North Carolina, although this law is not consistently enforced throughout the state and many nonprofits host "casino nights." Under the proposal, nonprofits would be permitted to sell alcohol at these fundraising events and would need to obtain permits from the Department of Public Safety. The bill provides greater clarity and uniformity for these types of nonprofit fundraising events.

New AARP Scorecard Shows Where North Carolina Needs Improvement to Serve Older Adults, People with Disabilities

North Carolina ranks 38th out of all 50 states in services for its aging population and several indicators scored by AARP. Click here to view the summary article and click here to view the state scorecard.


Professional Development

Save the date for these additions to the 2017 calendar!

Marketing Symposium
September 12
With LeadingAge Virginia and LeadingAge Maryland
More information coming soon!

Development Roundtable
September 28
Pennybyrn at Maryfield in High Point
More information coming soon!

Dining Symposium
with NC Association of Nutrition and Foodservice Professionals
October 11
The Cypress of Charlotte
More information coming soon!


Finance Symposium - Register Now
July 27, 2017
8:00am-5:00pm
Lakewood, a Lifespire Community of Virginia
1900 Lauderdale Drive
Richmond, VA

Finance professionals at all levels, please join us for an informative and interactive day designed with you in mind. Be sure to arrive in time to visit with colleagues at dinner the night before. Offered in partnership with LeadingAge Virginia, the following topics will be discussed:

  • Crisis Response Planning
  • Financial Risk Management
  • Developing a Financial Model as part of Strategic Expansion
  • Compensation, Retention, and Incentive Compensation
  • Financing Moderately Priced Housing
  • Mergers and Affiliations

$150 first person
$100 second person
$225 non-members

Continuing education credit available: 8 CPEs and 7 NHA Hours
Click here to download flyer for printing and distribution.
A list of hotels within a 5-mile radius of Lakewood is available here.


Next Month! In August:

Management Leadership Series - Part 2
August 17 at The Cypress of Charlotte

Target audience: Department Directors, Mid Managers, Team Leaders, Supervisors

This session is open to everyone whether or not you attended the first session. If you want engaged employees, more effective communication is key. Walk away from this interactive session with a better understanding of how to create a culture of service and communication.

Click here to download the brochure for printing and distribution.

Click here to register today.  

4.5 CEUs
Facilitated by Donna Cutting of Red-Carpet Learning Systems, Inc.


Planning Ahead for November

The Joy of the Job: Workshop for Direct Service Professionals
I love my job; it's the people I can't stand

November 7 at The Forest at Duke in Durham
November 8 at Salemtowne in Winston-Salem

Choose the date that works best for your community.
10am-2:30pm at each location.

Target audience: CNAs, Dining Services Staff, Housekeeping, Facility Services, Grounds, Resident Services, all Direct Care and Service Providers

Is job stress and burnout getting you down? Learn how to adopt a humorous and fun approach to the challenges of the daily grind. Do you feel tired emotionally and drained by conflict? Learn how to handle the most stressful situations and the most challenging people. Click here for registration and information. Facilitated by Jody Urquhart, known for her humorous and compassionate motivational sessions.


2017 LeadingAge North Carolina Calendar

Looking ahead at your professional development this year, be sure to include LeadingAge North Carolina events and programs. Click here for the 2017 Calendar. 


Other Resources

Managing the Millennial Mindset
Offered by Crescendo Strategies
Rates starting at $99 with Promo Code LANCIND

Are you shocked by how today’s new hires think, dress, talk and behave at work? Are you frustrated that your younger workforce doesn’t work the same way as your seasoned staff?

Crescendo Strategies’ video-based online course, “Managing the Millennial Mindset,” showcases first-hand stories about the real generational issues on the T.A.B.L.E. (differing opinions about technology, authority, balance, loyalty, and entitlement). No PowerPoint slides with recorded video. This course is NOT a live or recorded webinar, and it is NOT intended for group viewing. It was designed for individual managers to complete at their own pace. Ready to preview the course now? Click here and then select the arrow on the video preview image.

Complete this course at your own pace by watching 15 short videos that share the backstory of why Millennials work differently than previous generations, and provide strategies for bridging today’s widening generational gaps.

Managers will learn critical insights about leading today’s diverse workforce that will help reduce unnecessary employee turnover costing your organization precious time and money. Click here to download and print the flyer.

Click here to register today.

 


Strategic Thinking

Stop the Meeting Madness: Harvard Business Review

Whether meetings take place in person or electronically, are formal or informal, many of us think of them as a necessary evil. But what if meetings could increase team performance? This article suggests a 5-step process to change the way your team and organization approach meetings. The process includes advance diagnostic work, but the results are proven to show greater work life balance, greater psychological safety to speak up and greater team collaboration. Click here to learn more.

Three Ways to Improve Employee Engagement: McKnight's Senior Living

According to a benchmark study of 59,000 cases by Holleran, 57% of not-for-profit senior living community supervisors are engaged in their work. Although this number is higher than that of corporate America, the author suggests that nurturing trust with team members and subordinates will help grow this number. Click here to read this short article that suggests three primary ways to improve trust with team members.

Ten Things the Most Successful People Do Everyday: Time

This author talked to 200 world class achievers to find out what habits and routines help them accomplish their goals. This list of ten things is surprisingly doable! Take a look at this article for simple inspiration.

Where do Gerontologists Fit on Interdisciplinary Teams? Psychology Today

A gerontologist is by definition well-versed in multiple disciplines. So what role should this specialist play on your community's interdisciplinary team? The author proposes several ways to contribute meaningfully.

The Health Care System is Leaving the Southern Black Belt Behind: FiveThirtyEight

This author explains the myriad forces that have created a region in the South that has among the worst health outcomes in the nation. If you want to understand which social and economic issues impact health care, this read is well worth your time. Click here to read this article that is part of a series.

A Summer Reading List: Recommendations from Top Leaders: Forbes

Take a look at this list of insightful, motivating and inspiring books recommended by leaders in a variety of fields.



News and Notes

Member Directory Updates Due July 14

CEOs received a reminder email earlier this week regarding the LeadingAge North Carolina membership directory. Please remember to have the appropriate staff person update your community's membership directory listing by July 14. If you need help accessing your profile, please contact Leslie Roseboro or Jennifer Gill in our office at 919-571-8333.

LeadingAge North Carolina Sponsors Chamber Diversity and Inclusion Conference

Earlier this month, LeadingAge North Carolina served as a “Supporting Organization” for the NC Chamber’s inaugural Workplace Diversity and Inclusion Conference at the Sheraton Imperial Hotel in Durham. 200 members of the state’s business community (including 20 staff members from LeadingAge NC member communities) joined an A-list of speakers conducting frank conversations about diversity and inclusion in the workplace. Attendees tackled topics that included recruiting for diversity, fostering a culture of inclusion, evaluating D&I initiatives using proper metrics and understanding unconscious bias.

Back by Popular Demand: 2017 TREND Survey Now Available

LeadingAge North Carolina is once again partnering with CliftonLarsonAllen to bring CCRC/LPC members an analysis of operations and compensation information. CEOs and CFOs were emailed June 22nd with information on deadlines, cost, and accessing the survey. If you have any questions please feel free to contact Tom Akins at 919-571-8333. The deadline to submit your information is August 1, 2017.

2017 Women: A Force in Business Conference

LeadingAge North Carolina is a sponsoring organization of the NC Chamber's 2017 Women: A Force in Business conference September 21, 2017. The inaugural conference last year sold out in three weeks. This year the venue has quadrupled in size at the Raleigh Convention Center. Choose your own breakout sessions throughout the day. These sessions will span numerous topics, including "The Art of Emotional lntelligence,""Leading When You're Not In Charge," "The Cross-Generational Workplace," along with many others. During breaks, enjoy brief Pop-Up Learning Sessions that focus on wealth management, digital branding, revitalization and other self-development topics.

Click here
for the NC Chamber's event flyer. Be sure to share this information with colleagues and plan to attend. LeadingAge North Carolina members may register at the Chamber member rate. Click here to register and select Individual Member Ticket.

North Carolina Institute of Medicine

Accountable Care Communities for a Healthier North Carolina
September 25, 2017
8am-4pm
McKimmon Conference Center at the NCSU Campus
1101 Gorman Street
Raleigh, NC

NCIOM's 2017 Annual Meeting will explore opportunities to develop Accountable Care Communities in North Carolina, featuring both state and national examples.

We now understand that the health outcomes of individuals often have more to do with the conditions in which they live, learn, work and age than by the medical care they receive. Research has shown that an individual’s zip code is a stronger predictor of their health and longevity than their genetics and other factors. However, traditional health care is not designed to address the social, behavioral and economic factors (e.g. housing, transportation, access to healthy food, education, and health behaviors) that impact health outcomes. Accountable care communities are.

Keynote speaker: Jennifer DeCubellis, Deputy County Administrator, Hennepin County Health and Social Services
Featured speaker: Mandy Cohen, Secretary, DHHS
Please click here to learn more about this event.


LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org

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Holiday Office Closure

Posted By Jennifer Gill, Tuesday, July 4, 2017
Updated: Thursday, June 29, 2017
In observance of the Independence Day holiday, the LeadingAge North Carolina office will be closed today. Happy July 4th!

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Calendar

3/6/2019
SNF Quali Reporting (QRP) and SNF Value Based Purchasing (VBP) Programs

4/3/2019
PDPM: Developing ICD.10 Expertise for Effective Coding of Clinical Categories & Non-Therapy

5/1/2019
Phase 3: Implementing Successful Staff Training & Competency Programs

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