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Holiday Office Closure

Posted By Jennifer Gill, Wednesday, November 23, 2016
Updated: Monday, November 21, 2016
From LeadingAge North Carolina, warmest wishes to all of our members for a relaxing Thanksgiving holiday. In observance of the holiday, our office will be closed Thanksgiving Day.

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Membership Update November 18, 2016

Posted By Jennifer Gill, Friday, November 18, 2016
Updated: Friday, November 18, 2016
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November 18, 2016

Advocacy & Policy

Nursing Home Arbitration Ban Injunction Granted

A federal judge in Mississippi has granted an injunction to the nursing home arbitration clause ban included in the new CMS nursing home “mega rule.” The American Health Care Association had sued CMS over this ban claiming that CMS overstepped its authority in issuing the ban. 
Click here for a copy of the ruling.

LeadingAge Releases Position on Arbitration Ban Lawsuit

LeadingAge did not participate in the American Health Care Association’s lawsuit against CMS on their ban on arbitration clauses. This position was developed in consultation with the LeadingAge Legal Committee.Click here to see this release.

CMS to Enforce Phase 1 Requirements Under Existing Survey Tags

CMS will enforce Phase 1 of the new nursing facility Requirements of Participation under existing survey guidance and F-tags, according to a recent webinar. The webinar presentation materials began with an overview of the new Requirements of Participation, then turned to an explanation of how CMS will implement the requirements.

Final OSHA Electronic Recordkeeping Rule Published

At the request of the judge presiding over a legal challenge, OSHA has agreed to extend the effective date of the anti-retaliation provisions of the final injury and illness electronic reporting rule to December 1, 2016. The agency previously had agreed to extend the deadline from August 10th to November 1, 2016. The provisions require employers to inform their employees of their right to report work-related injuries and illnesses without fear of retaliation; to implement reasonable procedures for reporting injuries and illnesses that do not discourage workers from making such reports; and prohibit employers from retaliating or discriminating against workers for reporting injuries and illnesses.

Campaign for Healthy Aging Through Housing

LeadingAge has launched a new "Campaign for Healthy Aging Through Housing," which sets forth several principles to address the pressing needs of America's low-income seniors. They include: Preserve Existing Affordable Senior Housing; Increase the Supply of Service-Enriched Affordable Senior Housing; Permanently Fund Services; and Expand Project-Based and Tenant-based Subsidies.

Service Coordinators Under GAO Spotlight

HUD should do more to oversee efforts to link residents to services. That’s not a LeadingAge quote; this is the subtitle of a report by the Government Accountability Office published in October 2016. In its report,the GAO looked at how many Section 202 properties have a service coordinator and, for those with no service coordinators, how these properties connect residents to services. The report also looks at HUD efforts to preserve Section 202 properties given recent downward trends in funding. To learn more,go here.


Professional Development

2017 Spring Conference and Trade Show

The 2017 Spring Conference and Trade Show will take place May 15-18, 2017 at Pinehurst Resort. Calling all enthusiastic speakers with innovative ideas to share! LeadingAge North Carolina is now accepting proposals, including keynote speakers, online. Click here for a description of the RFP process. And when you are ready to submit your proposal, click here to apply online.

Hazard VulnerabilityAssessmentWorkshops

WakeMed has 2 workshops scheduled for the end of November, both carrying 5.0 CEUs for ACH, AL and LNH administrators.This is a great opportunity for members to get some personalized guidance on their HVA and also to get some CEUs. Click here to read more.


Strategic Thinking

Succession Planning: What the Research Says

This Harvard Business Review article reviews the most salient research on the topic of succession planning for CEOs. Spoiler alert: lack of preparedness is not the only problem that boards must face.

Board Chair Perspectives

Here is a link from which you can download the report of a national study of the perspectives of nonprofit board chairs. The researchers looked at how board chairs prepare for and perceive their role in relation to the board, community and CEO.

The Antidote to Office Gossip

The author of this Harvard Business Review article posits that gossip is born of uncertainty - when we don’t know something we make assumptions. Up to 90% of conversations qualify as gossip and up to 15% of email does. Read this article for four suggestions about this timely topic.

Our Assumptions about Old and Young Workers are Wrong

According to an Oxford University survey of 10,000 people between the ages of 24 to 80 we are living longer, working longer and differently.Instead of three distinct segments of our life devoted to education first, then full time work, followed by full-time retirement, we now lead multistage lives that blend education, learning, exploration, freelance work, corporate work, and time out of the workforce. Sequencing of these stages varies within age groups but we are all experiencing this shift regardless of age.Read this article to learn about six important incorrect assumptions we may be making about our workforce.

 


News & Notes

Call for 2017 LeadingAge NC Conference Proposals!

This is so important, we're letting you know twice! Calling all enthusiastic speakers with innovative ideas to share!LeadingAge North Carolina is now accepting proposals, including keynote speakers, online.Click here for a description of the process.And when you are ready to submit your proposal, click here to apply online.

National Study of Long-Term Care Providers – Please Participate


CDC’s National Center for Health Statistics has launched the third wave of the National Study of Long-Term Care Providers (NSLTCP), a biennial national study of the major sectors of paid, regulated providers of long-term care services, including CCRCs/LPCs. This data collection effort includes a representative sample of assisted living and similar residential care communities from the 50 states and the District of Columbia. Data collection started in August 2016 and will continue through February 2017.

If you have questions about completing the questionnaire you received, or received a questionnaire packet in the mail but no longer have it or cannot find it, please contact the NSLTCP Help Desk today at 1-866-245-8078.

HGTV Host to Provide Nursing Home Garden Makeover

During a personal visit to the community, Chris Lambton of 
HGTV’s “Going Yard” made an impromptu offer to add “color instead of concrete” for the residents of Dobson Plazain Illinois. Read more about this unexpected development here.


Congratulations

Thanks to our friends at WhiteStone and Galloway Ridge who hosted almost 90 folks for the LeadingAge North Carolina-sponsored Customer Service Seminars held earlier this week. Thank you!

 

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 |info@leadingagenc.org|www.leadingagenc.org

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Membership Update November 4, 2016

Posted By Jennifer Gill, Friday, November 4, 2016
Updated: Friday, November 4, 2016
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November 4, 2016


This week's LeadingAge national meeting was a resounding success! More than 8,000 convention-goers from across the country spent the week learning, networking,and recharging. LeadingAge North Carolina's State Night Out attracted nearly 300 attendees.A special thank you to all who attended and to our business sponsors, who enhance our mission in so many ways.



Advocacy & Policy

LeadingAge Provides Phase 1 Implementation Summary

The new Requirements of Participation (RoPs) for Nursing Homes are complex and comprehensive, with a number of items that must be in compliance by November 28, 2016 (Phase 1). As a general statement, most of the Phase 1 requirements have to do with documentation and policy. At the very least you need to go through your policy and procedure (P&P) manuals and make sure that you have corrected for new definitions and have policies in place for areas that are specifically called out. Click here to see this check-list.

CMS to Offer Phase 1 Rule Implementation Training

CMS is developing an online training for Regional Offices, State Survey Agencies, providers and other stakeholders on the new RoPs. The training will be available starting November 14th. Here is a link to the announcement.

Affordable Broadband Access for Rural Nursing Homes

Earlier this year, legislation that LeadingAge strongly supported, the Rural Healthcare Connectivity Act, became law. The measure makes rural nursing homes eligible for access to affordable broadband through the Federal Communication Commission (FCC) Universal Service Fund. The new law gave the FCC 180 days to establish an application process for rural nursing homes. The FCC expects to be able to begin accepting nursing homes' applications in January 2017. To prepare, now is the time to learn more about the program and your organization's potential eligibility.

 


Professional Development

Register now for November 16 in Pittsboro at Galloway Ridge!
(The November 15 date in Greensboro is full and registration is closed.)

November 16
Galloway Ridge
Pittsboro, NC
Click Here to Register for November 16

Facilitated by Donna Cutting


Donna Cutting, CSP is the Founder and CEO (Chief Experience Officer) of Red-Carpet Learning Systems, Inc. She trains organizational leaders to turn prospects into delighted customers and delighted customers into raving fans. Donna led our closing session in Myrtle Beach to more than 100 attendees who laughed heartily, learned mightily, and gave her a standing ovation. Donna uses hilarious videos to punctuate her already upbeat and energetic delivery style. You and your staff from any department will not want to miss this program; it is time well spent.


2017 Spring Conference and Trade Show

The 2017 Spring Conference and Trade Show will take place May 15-18, 2017 at Pinehurst Resort. Calling all enthusiastic speakers with innovative ideas to share! LeadingAge North Carolina is now accepting proposals, including keynote speakers, online.Click here for a description of the process.And when you are ready to submit your proposal, click here to apply online.



Strategic Thinking

The Gray Gender Gap: Older Women Are Likelier to Go It Alone

If there seems to be more single women in your community than single men, that would reflect the findings of a recent report called Older Americans 2016: Key Indicators of Well-Being published by several federal agencies. Though longevity plays a role, there are several more factors that influence this trend. Read more here.

How to Choose a Medicare Advantage Health Care Plan

Open Enrollment for Medicare takes place through December 7th. Follow these six steps for helping your residents or loved ones (or yourself!) choose the right Advantage plan.

Preventing Falls in Older Americans

A recent study by the Centers for Disease Control reports that the leading cause of death for older Americans is falls. Read this article to better understand the injuries that result from falls, root causes of falling, and how to reverse the trend.

CARF Releases 2016 Edition of Financial Ratios and Trend Analysis of CARF-Accredited Life Plan Communities

This annual publication includes financial analysis of all CARF-accredited CCRCs/LPCs.

 


News and Notes

Social Security Cost of Living Allowance Increase for 2017 is .3%

Read more here about the reasons behind the small increase and where the candidates stand on this issue.

Call for 2017 LeadingAge NC Conference Proposals!

Calling all enthusiastic speakers with innovative ideas to share!LeadingAge North Carolina is now accepting proposals, including keynote speakers, online. Click here for a description of the process. And when you are ready to submit your proposal, click here to apply online.

New CAST Care Planning and Coordination Technology

CAST has released a new portfolio of tools designed to help long-term and post-acute care (LTPAC) organizations plan for and select shared care planning and coordination technology. Shared care planning and coordination involves creating a comprehensive, personalized written statement of a care recipient’s assessed health and social support needs. This care plan identifies the supports that providers and caregivers should deliver, why and when, and who is meant to provide it.

Common Medicare Acronyms

CMS has released a helpful guide of commonly used Medicare acronyms found here.

Fitch Ratings 2016 Report

Fitch Ratings is out with its 2016 Median Ratios for Continuing Care Retirement Communities. CLICK HERE for a look at their report.

Holistic Counseling at Salemtowne

Salemtowne in Winston-Salem now has a satellite office of CareNet Counseling, an affiliate of Wake Forest Baptist Medical Center. A licensed clinical social worker will help Salemtowne residents cope with issues such as grief, transition, medical diagnoses and stress. For residents with mobility concerns, having an onsite office makes holistic counseling services more accessible. CareNet provides faith-integrated counseling, psychotherapy, research and education. CareNet is the largest hospital-based program of its kind in the nation and has served clients in 88 North Carolina counties.

 

 


 

Congratulations

Interim CEO at St. Joseph of the Pines

St. Joseph of the Pines in Southern Pines has named Lori Portfleet interim CEO following the promotion of Steve Kastner to CEO of Trinity Senior Living Communities in Michigan. Please feel free to contact Lori and welcome her to LeadingAge North Carolina. Read more about the transition in this article from The Pilot.

Stop Hunger Now Event at Springmoor

Springmoor Life Care Retirement Community in Raleigh hosted its 6th Annual Stop Hunger Now event on October 28. This yearly event brings together residents and employees to help provide meals for those in need. The community had more than 150 volunteers help package 40,000 meals. Thank you, Springmoor, for your compassion and hard work!





Major Project Savings

When your community is planning to replace flooring, buy new furniture, convert to LED lighting, upgrade HVAC systems or undertake other major projects, your staff does not have to go it alone when looking for companies to provide quotes and compete for your business.

Value First can assist with any of the following categories—and more.

▪Flooring
▪Furnishings
▪Lighting
▪Mechanical/HVAC
▪Nurse Call
▪Fire Alarm Systems
▪Elevators and Service
▪Doors Windows/Hardware
▪Paint/Wall Coverings


Contact your Value First Representative,
Vanessa Ceasar, at 404-421-3956.

 

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 |info@leadingagenc.org|www.leadingagenc.org



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Membership Update October 21, 2016

Posted By Jennifer Gill, Friday, October 21, 2016
Updated: Thursday, October 20, 2016
Having trouble viewing this email? Click here to read in your browser.


October 21, 2016


Advocacy & Policy

Summary of New CMS Survey and Certification Rule

CMS has released the final rules revising the nursing home requirements of participation, which were published officially on Tuesday, October 4, 2016 and are available here. The rule, which spans 185 pages in the Federal Register or 713 pages in a traditional word document, will be implemented in three phases, with the first November 28, 2016. The second phase is November 28, 2017, and the final phase is November 28, 2019.

This rule represents the most significant changes to the delivery of nursing home care since OBRA '87. LeadingAge (national) has produced a comprehensive summary of the final rule for members available here. This is just the first of many more resources planned to support members on implementation of this massive rule. You will seem more resources and education available in the future, particularly after the new state operations manual and interpretive guidance for the final rules are released. 

Early Voting Now Available Throughout the State

Early voting sites for the 2016 general election are now open through November 5 in all 100 counties of the state. Check with your county board of elections for early voting hours and locations. In many counties across the state, this year's ballot is filled with choices.  To look up your choices, simply enter your name at the N.C. State Board of Elections voter search, and click on your sample ballot for the General Election. 

New Overtime Rules Go Into Effect December 1

In past issues of the Member Update, we've reported that the U.S. Department of Labor's new overtime rules take effect December 1. These new regulations will require most nonprofit employers to pay overtime to full-time employees earning less than $913 per week ($47,476 per year) regardless of whether they are otherwise classified as white collar workers. Our friends at The North Carolina Center for Nonprofits have developed a guide to the overtime rules for North Carolina nonprofits to help you understand the new rules and start planning for ways to comply.  A special note: even if employees meet the salary threshold and are paid on a salary basis, they generally must also meet one of the "duties tests" as executiveadministrative, or professional employees to be exempt from overtime and minimum wage requirements.  

Employers Must Report Employees' Pay and Hours Worked in 2017's EEO-1 Report

Beginning in 2018, an employer of at least 100 employees must report employees' pay and hours worked, which is new, in its EEO-1 report. Pay data will be provided to the Equal Employment Opportunity Commission (EEOC) or the Office of Federal Contract Compliance Programs (OFCCP). The information will support the EEOC's discrimination investigations and the OFCCP's compliance reviews and discrimination investigations by allowing the agencies to target employers based on newly required hours and pay data. Before the next EEO-1 filing date on March 31, 2018, employers should assess employee pay in anticipation of submission of pay information to the government. We’ll be sharing more information in the coming months about this new requirement.

Hospital Readmission Rates Drop Significantly in 49 States Between 2010 and 2015

A recent CMS blog report on readmission rates showed a drop that resulted in 100,000 fewer hospital readmissions between 2010 and 2015. North Carolina saw a 6.5% decrease in readmissions. Maryland was the only state where readmissions did not drop.

Four Assisted Living Measures Added to Long Term Care Trend Tracker

The National Center for Assisted Living’s online data collection tool now includes four new measures. Find out what those measures are.

 


Professional Development

Customer Service Seminar

(Formerly Entitled Workshop for Frontline Staff)
Pick a date and a location that works for your community:

November 15
WhiteStone: A Masonic and Eastern Star Community
Greensboro, NC
Click Here to Register for November 15

November 16
Galloway Ridge
Pittsboro, NC
Click Here to Register for November 16 

Facilitated by Donna Cutting


Donna Cutting, CSP is the Founder and CEO (Chief Experience Officer) of Red-Carpet Learning Systems, Inc. She trains organizational leaders to turn prospects into delighted customers and delighted customers into raving fans. Donna led our closing session in Myrtle Beach to more than 100 attendees who laughed heartily, learned mightily, and gave her a standing ovation. Donna uses hilarious videos to punctuate her already upbeat and energetic delivery style. You and your staff from any department will not want to miss this program; it is time well spent.


2016 Calendar

Please click here to view a calendar of LeadingAge North Carolina events for the remainder of 2016.


Coming Up


Strategic Thinking   

Are Uber and Lyft a Solution to Transportation Challenges for Older Adults?

Transportation continues to be one of the largest gaps in services across the nation for older adults and people with disabilities. A new model in California involving ride-hailing companies like Uber and Lyft could potentially serve as a model to address this challenge. Uber and Lyft announced partnerships with service providers in California that will allow older customers to book rides through a phone operator. Among Americans 65 and older, 70 percent don’t have access to smartphones and the 30 percent who do often don’t use mobile apps like Uber and Lyft.

The partnership is mutually beneficial. Uber and Lyft can now target one of the fastest growing segments of our population, while older adults have an option to provide them with accessible transportation - furthering their ability to age independently and remain connected to their families and communities.

The Future of Retirement Communities: Walkable and Urban

Could the future of retirement communities look less like attached garages and golf carts and more like walkable high-density neighborhoods? This New York Times article offers a new paradigm: mixed-use neighborhoods as a retirement option as seen through the eyes of a couple who moved to West Asheville.

Inbox Zero: the Myth, the Legend

Have an inbox full of delayed decisions? Do one of these four things to every email you have and you might be surprised how much more manageable your workload seems.

Read this Story Without Distraction (Can You?)

Is it possible that multitasking is not good for you or your productivity? Read this article from The New York Times to gain understanding of the benefits of monotasking.

Care for Caregivers: Report Finds They Are Often Ignored

The National Academies of Science, Engineering, and Medicine, with 15 sponsors, convened a committee to study the needs of family caregivers, propose supportive policies, and remove barriers to resources. This article expands on the findings of that report, "Families Caring for an Aging America” by featuring specific caregiving stories.

 


News and Notes 

State Night Out Registration 

Members, remember to register today for the State Night Out at the Indianapolis Artsgarden Monday, October 31st from 6-7:30pm held in conjunction with the LeadingAge national meeting.

Call for 2017 Spring Conference Proposals!

Calling all enthusiastic speakers with innovative ideas to share!  LeadingAge North Carolina is now accepting proposals, including keynote speakers, online.  Click here for a description of the process.  And when you are ready to submit your proposal, click here to apply online.

New Foundation Officers Elected

New officers for the LeadingAge North Carolina Foundation board of trustees were recently elected. David Lacy (Southminster) was elected chair, Anne Moffat (Sharon Towers) was elected chair-elect, Tim Webster (Presbyterian Homes, Inc.) was elected treasurer, and Jeff Hutchins (Penick Village) was elected secretary. Congratulations to each of them!

Tax Relief to Victims of Hurricane Matthew

Thanks to our friends at Platinum member Bernard Robinson for this information on tax relief for victims of Hurricane Matthew.

SHARPPS Newsletter

Click here for the most recent SHARPPS (Surveillance for Healthcare-Associated and Resistant Pathogens Program) newsletter that addresses scabies in long-term care and best practices for flu clinics. 

Succession Planning for CEOs

Thank you to Platinum member, Ziegler, for contributing this white paper on the topic of succession planning for CEOs.

Stay Connected with Facebook

Get informed with news articles from the field selected especially for our membership. Be sure to like LeadingAge North Carolina’s Facebook page today!

 


Congratulations 

Congratulations to Tryon Estates in Columbus for gaining positive media coverage for the field. The community held a very successful aging event that was featured in the Henderson Times-News.


 

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org



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Membership Update October 7, 2016

Posted By Jennifer Gill, Friday, October 7, 2016
Updated: Friday, October 7, 2016
Having trouble viewing this email? Click here to read in your browser.


October 7, 2016


Advocacy & Policy

LeadingAge Calls for Reexamination of Nursing Home Oversight System

Dr. Cheryl Phillips, LeadingAge’s Senior Vice President for Public Policy and Health Services, was invited to speak on a panel at the fall meeting of the Board on Health Care Services of the Health and Medicine Division of the National Academy of Sciences, Engineering and Medicine, formerly known as the Institutes of Medicine (IOM) on September 13, 2016. The Board’s goal for the session was to revisit the Institute of Medicine’s 1986 report, Improving the Quality of Care in Nursing Homes, and consider how future Academy work in this area could be helpful, especially given the changing demographics and changing contexts of care. For more information about this, go here. 

GAO Studies LTC Workforce Issues

The U.S. Government Accountability Office (GAO) was asked to provide information on direct care workers who deliver long-term services and supports (LTSS). Difficulties recruiting and retaining direct care workers and the anticipated growth in the elderly population have fueled concerns about the capacity of the paid direct care workforce to meet the demand for LTSS. However, policymakers lack data to help asses the size of the problem.

   


Professional Development


Mid Managers Series Session 3 - 
FULL!  Registration is closed.

October 19
Twin Lakes Community
Burlington, NC


Customer Service Seminar

(Formerly Entitled Workshop for Frontline Staff)
Registration Now Open!
Pick a date and a location that works for your community:

November 15
WhiteStone: A Masonic and Eastern Star Community
Greensboro, NC
Click Here to Register for November 15

November 16
Galloway Ridge
Pittsboro, NC
Click Here to Register for November 16 

Facilitated by Donna Cutting


Donna Cutting, CSP is the Founder and CEO (Chief Experience Officer) of Red-Carpet Learning Systems, Inc. She trains organizational leaders to turn prospects into delighted customers and delighted customers into raving fans. Donna led our closing session in Myrtle Beach to more than 100 attendees who laughed heartily, learned mightily, and gave her a standing ovation. Donna uses hilarious videos to punctuate her already upbeat and energetic delivery style. You and your staff from any department will not want to miss this program; it is time well spent.


2016 Calendar

Please click here to view a calendar of LeadingAge North Carolina events for the remainder of 2016.


Coming Up


Strategic Thinking   


Three Hot Button Issues for Senior Housing Execs

Read this article for coverage on the National Investment Center for Senior Housing for Care Fall Conference in Washington, D.C. The issues covered include labor shortages, mergers and acquisitions, and overbuilding in senior housing. 

How the Best CEOs Get the Important Work Done

If you are a CEO, would you say that the top three priorities for you are communication, communication, communication? This Harvard Business Review article says that’s how it should be. Read this author’s take on achieving great communication and find out his fourth priorityby clicking here. 

Crack the Code on Work Life Balance

We all struggle from time-to-time with meeting the demands of work and home life. This article encourages us to rethink the concept of work life "balance” and adopt a broader understanding of personal well-being based on Gallup’s research. Read more in this brief but informative article. 

New Report Shows that More than 25% of Home Health Care Workers Live in Poverty

Despite the expansion of healthcare under the Affordable Housing Act, the Paraprofessional Institute reports that more than 25% of home health care workers are uninsured and 24% of home health care workers live below the federal poverty line. Please read and share this important article to learn how this impacts the lives of home care workers as well as our field and what we can do to improve conditions for folks who provide direct care.

 


News and Notes 

Twitter Page is Live

In September LeadingAge North Carolina introduced our Twitter page so please also be sure to follow us, and ask your staff and residents to do the same: @LeadingAgeNC. Our Twitter account is active with timely updates and relevant information for your community.

Do Older Adults Trust Senior Housing Reviews on Social Media?

Is social media an effective way to influence decision-making among your prospective residents? Check out this article for what really influences older adults to move to senior housing according to a recent study. 

How to Stay Safe on Social Media

Share this information from AARP with your residents and staff about how to stay safe on social media. 

Forensic Nursing Expert Says Photography Should be Used to Document Injury

At an American Association of Directors of Nursing Services meeting the Forensic Nursing Program Director at Texas A&M proposed that photography is actually a standard of nursing, not something to be avoided. He believes that photography is part of medical documentation of injury that shows how a wound is healing, and his suggestions for best practices, guidelines, and policies for your community can be found in this article. 

CDC Provides Vaccine Recommendation for the 2016-17 Influenza Season

CDC recommends that everyone aged 6 months or older receive an influenza vaccine every year, by the end of October if possible. One big change for the 2016-2017 season is that only injectable influenza vaccines are recommended for use. 

New White Paper Added

Please note that a new white paper from platinum member Walker Healthcare Services entitled CCRC Finance FTE Survey September 2016 has been added to our website under the Resources tab.

Sodexo Launches Bistro 464 to Give Seniors a New Dining Experience

Click here to read more about a new initiative by platinum member, Sodexo.

 

 


Congratulations 

Congratulations to Piedmont Crossing of Thomasville who, together with Carolina SeniorCare of Lexington, and Today’s Caregiver magazine, is hosting a Fearless Caregiver Conference. The event will be held October 11 from 11:00am - 3:00pm at Piedmont Crossing, 100 Hedrick Drive, Thomasville, NC 27360. Tickets are complimentary for family caregivers and are available by calling 336-474-3605 or emailing Blair at bwhite@uchas.org.

Fearless Caregiver conferences have been developed by Today’s Caregiver magazine and caregiver.com in support of family caregivers; answering their questions and teaching them, among other things, to become equal members of their loved one’s care team, develop techniques to create much needed respite, build an effective support network of family and friends, and to learn the importance of caring for themselves as they care for their loved ones. Local representatives will be onsite to answer caregiving-related questions and provide information about area resources.


 



Value First, owned by LeadingAge national and twenty-five state associations including North Carolina, is now an affiliate of Provista, Inc. Value First members will continue to have the same access to the MedAssets contract portfolio. 

Vizient, Inc.("Vizient”) purchased MedAssets in February 2016. Vizient, through its wholly owned subsidiary, Provista, Inc., will administer all group purchasing and related supply chain service offerings for MedAssets customers on a go-forward basis.

A letter from Dan Thomas, Provista President & CEO, containing additional details has been sent to Value First members. Contact North Carolina’s Value First representative Vanessa Ceasar at 404-421-3956 if you have any questions before or after you receive the letter from Provista. 



 

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org



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Membership Update September 16, 2016

Posted By Jennifer Gill, Friday, September 16, 2016
Updated: Thursday, September 15, 2016
Having trouble viewing this email? Click here to read in your browser.


September 16, 2016


Advocacy & Policy

Civil Monetary Penalties to Increase 

In an Interim Final Rule issued on Sept. 6 that affects the Centers for Medicare and Medicaid Services and the HHS Office of Inspector General among others, civil monetary penalties (CMPs) issued by those agencies are set to increase substantially and, going forward, will be adjusted annually to keep pace with inflation. The increased amounts will be applicable with respect to all CMPs issued on or after Sept. 6, 2016. 

Congress to Tackle Continuing Resolution to Avoid Government Shutdown

With the beginning of fiscal year 2017 less than three weeks away, Congress has returned from the Labor Day recess to begin work on passing a short-term continuing resolution that would fund the government until mid-December, thus avoiding a potential government shutdown Oct. 1 and pushing the issue past the November Presidential elections.

MedPAC Takes up Payment Issues and Avoidable Hospitalizations at Latest Meeting

The Medicare Payment and Access Commission (MedPAC) at its latest meeting on September 8th tackled three topics of interest to LeadingAge North Carolina members—recent trends in Medicare spending, uniform outcome measures for the post-acute care prospective payment system (PAC PPS), and preventing avoidable hospitalizations among long-stay nursing facility residents. 

Medicare Rates for October 1, 2016

Skilled nursing facilities (SNF) will see an estimated 2.4 percent Medicare rate increase, totaling approximately $920 million, effective October 1, 2016, the beginning of federal fiscal year (FFY) 2017. When reviewing the updated rates, members should know the two percent Medicare sequestration cut remains in effect for the new rate year starting October 1. As a result, all Medicare payments will continue to be reduced by two percent.

In future years, the SNF Prospective Payment System (PPS) rates will be impacted by the implementation of Value-Based Purchasing (VBP). The first rates under VBP are scheduled to be put in place on October 1, 2018, when rates will be adjusted based on SNF rates of hospital re-admissions.

The hospital readmission data used under VBP begins January 1, 2017, so you'll want to put strategies in place soon to ensure the best possible results under VBP. Starting in October, the federal CMS will provide all SNFs with confidential quarterly reports that show how they are doing on their readmission measures. The actual formula for determining rate impacts under VBP will not be released until next year but the data on these reports will give an indication to providers how they are measuring up under the new system. 

Payroll-Based Journal – Is Your Facility Registered?

CMS has provided LeadingAge national with state-by-state percentages of facilities registered/not registered for the Payroll-Based Journal (PBJ) staffing and census information system that has been devised to comply with the Affordable Care Act. The first mandatory registration deadline is 11/14/16, but nursing facilities will need to track their data back to July 1, 2016. Nursing homes that fail to submit electronic staffing data by the first required deadline may face sanctions and could see their Five-Star rating suffer as a result, CMS officials said. We are hearing from members that waiting even until the end of the month to submit vs. every 2 weeks can be very time consuming. 

LeadingAge Shares DME Resources and Contacts 

In response to reports of complications in securing durable medical equipment (DME) for Medicare residents, our colleagues at LeadingAge contacted CMS for recommendations on where providers can turn for information or when encountering problems with DME suppliers.

CMS recommends these resources if you have general questions about the DME competitive bidding program or if you are experiencing delays, problems with delivery, complications with paperwork being rejected, etc.:

• General information is available at the DMEPOS Competitive Bidding Program website.

• CMS also recommends the Supplier Directory, where a beneficiary’s zip code can be entered to find contract suppliers. It includes both competitive and non-competitive bid categories and examples of the types of equipment/devices in each category. Up to five items can be selected; click "Search” at the bottom of the page for suppliers. Competitive bid supplier information is updated on a weekly basis.

Medicaid Provider Enrollment Tool Kit

CMS created the "Medicaid Provider Enrollment Requirements” (MPE) Toolkit to update providers enrolling or re-enrolling in the Medicaid program. 

  


Professional Development


Mid Managers Series Session 3

October 19
Twin Lakes Community
Burlington, NC

The first and second sessions of the Mid Managers Series were inspiring!  It's not too late to join us for the third session. Register Now!

How many of your managers have attended formal management training courses? There is a direct correlation between a manager’s leadership style and an employee’s motivation and satisfaction. 

While we have offered this program in the past, this year we are offering an entirely new experience. Not only are we bringing back Christopher Ridenhour, one of LeadingAge's highest ranked presenters, we have totally revamped the program to include core competency training based on the LeadingAge Mid Manager Competency Development Guide (click here to download).  If you weren't able to attend the first session, the learning style makes attending one or both of the remaining sessions possible. We do understand challenges in workflow and travel. You can always send a substitute or register for individual sessions! This is a unique opportunity you do not want to miss. Register online here or click here to download informational flyer and registration form.


Customer Service Seminar

(Formerly Entitled Workshop for Frontline Staff)
Registration Now Open!
Pick a date and a location that works for your community:

November 15
WhiteStone: A Masonic and Eastern Star Community
Greensboro, NC
Click Here to Register for November 15

November 16
Galloway Ridge
Pittsboro, NC
Click Here to Register for November 16 

Facilitated by Donna Cutting


Donna Cutting, CSP is the Founder and CEO (Chief Experience Officer) of Red-Carpet Learning Systems, Inc. She trains organizational leaders to turn prospects into delighted customers and delighted customers into raving fans. Donna led our closing session in Myrtle Beach to more than 100 attendees who laughed heartily, learned mightily, and gave her a standing ovation. Donna uses hilarious videos to punctuate her already upbeat and energetic delivery style. You and your staff from any department will not want to miss this program; it is time well spent.


2016 Calendar

Please click here to view a calendar of LeadingAge North Carolina events for the remainder of 2016.


Emergency Management Toolkit for Life Plan Communities Webinar
FREE!
September 28
2:00pm - 4:00pm

Click here to download flyer

Click here to register (registration processed by NC Healthcare Coalitions)

This webinar is designed to provide the basic building blocks of emergency management principles for continuing care facility administrators. Free workshops will be offered in the fall and spring with concepts that will further enhance what is presented in the webinar! Space for those workshops will be limited and priority will be given to webinar participants.


Marketing/Development Round Tables
September 29 - Cypress of Raleigh
September 30 - Aldersgate (Charlotte)
11:00am - 1:00pm (Lunch will be served)
Registration fee is $20 for members

Click here to register for Raleigh

Click here to register for Charlotte

Join us for our first annual Marketing/Development Round Table. For your convenience round tables will be held in two locations, Raleigh and Charlotte. Our business member, Perkins Eastman, will lead a discussion on "Bringing the Community to YOUR Community". The focus will be on how communities can connect through programs and partnerships with the community-at-large. If time permits, conversations will also include innovative design. 


Save the Date

  • October 31, 6:00-7:30pm: State Night Out at Indianapolis Artsgarden. Invitations will be mailed soon.
  • 2017 Spring Conference and Trade Show May 15-18, 2017 at Pinehurst Resort

Strategic Thinking   

To Reduce Staff Turnover, Lead with Long Term Care Strengths

With refreshing frankness, this article provides inspiration for employers stumped as to how to energize frontline staff and infuse meaning into their work.   
   

Nine Things That Fantastic Bosses Do Every Single Day

Cultivating happy employees and building your community’s brand has more to do with the little things you do every day than with anything you could accomplish quickly. Read this article to capture a few things you can start trying every day to be a more effective boss in your environment.

Eight Secrets of Great Communicators

Communication is the key to great leaders. It’s how you inspire, advocate, and connect. Do you think your friends understand you better than total strangers? Think again. This article will challenge what you believe about your communication style.



News and Notes 

Continuing Education for CPAs
CliftonLarsonAllen
Custom Accounting Solutions Team

Thursday, September 29, 2016
Bank of America Stadium
Panthers Den

800 S. Mint Street
Charlotte, NC 28202

Up to 8 Credits Available
$100 clients
$150 non-clients
8am-5:30pm

More information and registration. 

 


Congratulations 


Congratulations to Southminster in Charlotte for their partnership with the Bechtler Museum of Modern Art to promote "Museum Memories,” a program designed to make art accessible to people with dementia. The Bechtler’s Museum Memories program is a proactive, strength-based approach to the support and caring of people living with dementia through programs involving art and creativity. 

A free education/inspiration session about the program’s art classes and tours will be held September 22, from 10:30 to 11:30 a.m. on the Southminster campus at 8919 Park Road in Charlotte. During the free education session at Southminster, guests will enjoy light refreshments and learn more about tours and art classes being offered to adults with early-stage dementia and their care partners at the Bechtler. For more details and to save your space, contact Tracy McGinnis at 704-551-7129, Ext. 6129.

 


 Value First 


Vanessa Ceasar of Value First

From the 22% Verizon discount on recurring charges to the 9% discount on Otis Elevator maintenance, LeadingAge North Carolina members achieve savings through Value First on a wide range of products, services and vendors.

How much is your community capitalizing on Value First? Don’t know? Sounds like you are ready for your closeup! Contact your Value First representative, Vanessa Ceasar, at 404-421-3956 to schedule an in-depth review of your community’s Value First activity and see how you can benefit from utilizing your Value First group purchasing organization. Value First is owned by LeadingAge national and 25 LeadingAge state associations, including North Carolina.


 


LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org



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Membership Update September 2, 2016

Posted By Jennifer Gill, Friday, September 2, 2016
Updated: Thursday, September 1, 2016
Having trouble viewing this email? Click here to read in your browser.


September 2, 2016


Advocacy & Policy

2016 Licensing Agreement for Showing Movies and Videos in Senior Living and Health Care Communities 

Here’s the latest from LeadingAge national about the 2016 agreement and guidelines for showing movies and videos in senior living and health care communities.


CMS Announces Five New Quality Measures

CMS recently announced the addition of five new quality measures to its Five Star Quality Rating System for nursing facilities, effective August 10.


A Step-by-Step Guide for Transitioning from the Hospital

Kaiser Health News published an excellent article detailing a step-by-step guide for those either getting ready to go to the hospital or those preparing to discharge from the hospital in terms of questions to ask and items to consider. This would be an excellent article to share with residents and family members.

  


Professional Development


Mid Managers Series Session 3

October 19
Twin Lakes Community
Burlington, NC

The first and second sessions of the Mid Managers Series were inspiring!  It's not too late to join us for the third session. Register Now!

How many of your managers have attended formal management training courses? There is a direct correlation between a manager’s leadership style and an employee’s motivation and satisfaction. 

While we have offered this program in the past, this year we are offering an entirely new experience. Not only are we bringing back Christopher Ridenhour, one of LeadingAge's highest ranked presenters, we have totally revamped the program to include core competency training based on the LeadingAge Mid Manager Competency Development Guide (click here to download).  If you weren't able to attend the first session, the learning style makes attending one or both of the remaining sessions possible. We do understand challenges in workflow and travel. You can always send a substitute or register for individual sessions! This is a unique opportunity you do not want to miss. Register online here or click here to download informational flyer and registration form.


Customer Service Seminar

(Formerly Entitled Workshop for Frontline Staff)
Registration Now Open!
Pick a date and a location that works for your community:

November 15
WhiteStone: A Masonic and Eastern Star Community
Greensboro, NC
Click Here to Register for November 15

November 16
Galloway Ridge
Pittsboro, NC
Click Here to Register for November 16 

Facilitated by Donna Cutting


Donna Cutting, CSP is the Founder and CEO (Chief Experience Officer) of Red-Carpet Learning Systems, Inc. She trains organizational leaders to turn prospects into delighted customers and delighted customers into raving fans. Donna led our closing session in Myrtle Beach to more than 100 attendees who laughed heartily, learned mightily, and gave her a standing ovation. Donna uses hilarious videos to punctuate her already upbeat and energetic delivery style. You and your staff from any department will not want to miss this program; it is time well spent.


2016 Calendar

Please click here to view a calendar of LeadingAge North Carolina events for the remainder of 2016.


Emergency Management Toolkit for Life Plan Communities Webinar
FREE!
September 28
2:00pm - 4:00pm

Click here to download flyer

Click here to register (registration processed by NC Healthcare Coalitions)

This webinar is designed to provide the basic building blocks of emergency management principles for continuing care facility administrators. Free workshops will be offered in the fall and spring with concepts that will further enhance what is presented in the webinar! Space for those workshops will be limited and priority will be given to webinar participants.


Marketing/Development Round Tables
September 29 - Cypress of Raleigh
September 30 - Aldersgate (Charlotte)
11:00am - 1:00pm (Lunch will be served)
Registration fee is $20 for members

Click here to register for Raleigh

Click here to register for Charlotte

Join us for our first annual Marketing/Development Round Table. For your convenience round tables will be held in two locations, Raleigh and Charlotte. Our business member, Perkins Eastman, will lead a discussion on "Bringing the Community to YOUR Community". The focus will be on how communities can connect through programs and partnerships with the community-at-large. If time permits, conversations will also include innovative design. 


Save the Date

  • October 31, 6:00-7:30pm: State Night Out at Indianapolis Artsgarden. Invitations will be mailed the week of September 12.
  • 2017 Spring Conference and Trade Show May 15-18, 2017 at Pinehurst Resort

 


Strategic Thinking   

Perspectives on Retirement: Baby Boomers, Generation X, and Millennials

Check out the 17thAnnual Transamerica Retirement Survey of Workers for the latest trends on attitudes toward retirement by workers in three generational categories.

 
Reflections on Leadership Lessons

John Franklin, Managing Director with BB&T Capital Markets and a long-time friend of LeadingAge North Carolina and our member communities, recently participated in an experiential leadership training at Gettysburg battlefield in Pennsylvania. John’s reflections on the leadership lessons learned from the battle and its continuing relevance can be found by CLICKING HERE.


Four Things to Do Outside the Office that Boost Creativity

Your innovative thinking could be boosted by any of the four accessible activities suggested in this brief article.

 


News and Notes 

Falls Prevention Resources

Falls Prevention Awareness Day is scheduled for the first day of fall, September 22, 2016. Go here for resources, ideas, and tools.


September is PACE Month in North Carolina

September has been declared PACE MONTH in North Carolina and programs across the state are planning a variety of events and activities to increase awareness and support for PACE throughout the state.


Save the Date

Embracing Diversity Workshop
Sessions throughout October in Rocky Mount, Hickory, Matthews, and Wilmington
Sponsored by the NC Culture Change Coalition
$50 registration fee
5.5 CEUs for NHA and Nurses
· Speakers: 
Paige Everett, Ph.D., MSW – ECU School of Social Work

· Lyndall Hare, Ph.D. – Concierge Gerontologist

· Cindy Deporter, MSSW – NC Division of Health Service Regulation
· Tammy Wade and Frances Robinson – NC Division of Vocational Rehabilitation


Save the Date

Dementia Friendly America
October 18, 2016
The Renaissance Center
Wake Forest, NC
Led by Mary Ok and Olivia Mastry
Registration Details Coming Soon

LeadingAge North Carolina is a co-sponsor of this program brought to you by the grassroots national initiative Dementia Friendly America, launched at the 2015 White House Conference on Aging. Hosted by the Senior Information Networking Group and the Town of Wake Forest, the goal of the program is to better understand principles to transform your town into a local dementia-friendly community. 


Free One-Day Workshop on Emergency Management Processes

In September, the Eastern Healthcare Preparedness Coalition will be sponsoring a free Educational Opportunity for Continuing Care Facilities focusing on Emergency Management Processes. This one-day workshop is geared towards administrators that are either beginning their facility’s emergency planning process or would like to increase their comfort level and gain a better understanding of the process. The workshop is a slightly more condensed version of the in-person workshops Metrolina HPC will hold after their webinar on September 28th. The Metrolina Webinar will allow participants to see an overview of emergency planning topics and techniques, and then apply those techniques in the in-person workshops. This workshop will combine the learning and application and will be covering the same concepts and objectives. It will be offered in New Bern on September 12 and Williamston on September 13.


AARP Partners with Duke for Life Reimagined

AARP Life Reimagined Institute has partnered with Duke UniversityThey have designed a unique program for older workers who are rethinking their professional futures with entrepreneurship in mind. Learn more about how to live your best personal and professional life with free or paid offerings from the Institute.


Two for One Speaking Opportunity!

LeadingAge Maryland and LeadingAge Virginia are collaborating on a call for presentation proposals for their 2017 annual conferences. Just complete one submission form and send it to two addresses: jschumann@leadingagemaryland.org and sydney@leadingagevirginia.org to be considered by each of the conference planning teams! 

LeadingAge Maryland conference is April 24-25, 2017

LeadingAge Virginia conference is June 7-9, 2017

Download the submission form from LeadingAge Maryland's website home page www.leadingagemaryland.org


New Vice President for Health Policy

Nicole Otto Fallon has accepted the position of Vice-president for Health Policy at LeadingAge national and will begin September 12th, 2016. Nicole has a remarkable background that will allow her to immediately step into the important work with our members. She comes from CliftonLarsonAllen where she has spent almost a decade working in strategic planning, post-acute care alignment and planning for future reimbursement models. Prior to this role, she worked for United Health Group focusing on developing dual integration and Medicaid managed care programs with state Medicaid agencies around the country, and a variety of LTSS models. She even spent 5 years working with the Minnesota Health and Housing Alliance (now LeadingAge MN). She has nearly 25 years of health policy experience and knows our members and our issues well. Please join with us in a big, warm welcome to Nicole Fallon!


INTERACT Training

September 17
9am-4pm
Sharon Towers 
5100 Sharon Road, Charlotte, NC 28210

Offered to members in the Charlotte-Mecklenburg area and space is limited to 40 people. Lunch is on your own. Click here to register.

 


LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org



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Membership Update August 19, 2016

Posted By Jennifer Gill, Friday, August 19, 2016
Updated: Thursday, August 18, 2016
Having trouble viewing this email? Click here to read in your browser.


August 19, 2016


Advocacy & Policy

CMS to Crack Down on Facilities’ Photo, Video Abuse Policies

In a memo released August 5, 2016 CMS announced its intent to review facilities’ policies on social media abuse by staff members.  The reviews will begin with the next standard survey 30 days after the memo’s release. 

LeadingAge Produces Detailed Summary of 2017 Medicare Payment/Policy Changes

LeadingAge has drafted this summary of the various federal regulations that are coming at providers fast and furious. It is a useful reference tool to be aware of what is happening and potentially happening. The summary also notes multiple changes will be made in several areas, including quality measures, drug regimen review and value based purchasing. Here is a link to the LeadingAge SNF Rate Calculator based on these changes. Please note that the 2017 copay is not yet available. For now, we used the 2016 copay ($161) as an estimate and placeholder for 2017.

HCBS Rules in Settings Serving Individuals with Dementia

CMS in their monthly State Operations and Technical Assistance (SOTA) webinars for State Medicaid Agency personnel and the public addressed the topic of "Implementing the HCBS Rules in Settings Serving Individuals with Dementia & Other Cognitive Disabilities." This issue has been challenging for many state Medicaid officials, as well as Adult Day and Assisted Living providers that serve individuals with dementia receiving these Medicaid waiver services.  Ralph Loller, director of the Division of Long-Term Services and Supports at CMS said that the person-centered plan of care is one of the most important components of the HCBS settings rule. For more on this, click here.

LeadingAge Meets with CMS Survey and Certification Staff Key Member Questions

Evvie Munley and Cheryl Phillips met Monday, July 25 with the CMS Survey and Certification team that included David Wright, Karen Tritz, Evan Schulman, Jan Tarantino, and Kim Roche. They provided an overview of LeadingAge, our members, how we disseminate information, and our members’ commitment to mission and quality. The discussion focused on implementation of the new Survey and Certification survey process, results from the recent Rural Summit, the workforce crisis, and telehealth.

Bundled Payments Continue to Grow in Number and Scope

In an attempt to continue to move payment from quantity to quality by creating financial incentives for hospitals to deliver better care at a lower cost, CMS recently proposed to create a new mandatory bundling demonstration. Bundling models reward hospitals that work together with physicians and other providers, including post-acute care providers, to avoid complications, prevent hospital readmissions, speed recovery and eliminate unnecessary costs.

Medicare’s Readmission Penalties Hit New High

The federal government’s readmission penalties on hospitals will reach a new high as Medicare withholds more than half a billion dollars in payments over the next year, records released August 2 show. The government will punish more than half of the nation’s hospitals — a total of 2,597 — having more patients than expected return within a month. While that is about the same number penalized last year, the average penalty will increase by a fifth, according to a Kaiser Health News analysis. To read this article, click here.

LeadingAge has updated its Part B Rate Calculator

The Calculator is for rates effective 1/1/17 – 12/31/17, revised to reflect the proposed rule that was published in the July 15 Federal Register. Members can access the updated rate calculator through their my.LeadingAge.org account and will need their passwords. Click the "I forgot my password” link on that site if you need assistance with your password.

 


Professional Development


Mid Managers Series Session 3

October 19
Twin Lakes Community
Burlington, NC

The first and second sessions of the Mid Managers Series were inspiring!  It's not too late to join us for the third session. Register Now!

How many of your managers have attended formal management training courses? There is a direct correlation between a manager’s leadership style and an employee’s motivation and satisfaction. 

While we have offered this program in the past, this year we are offering an entirely new experience. Not only are we bringing back Christopher Ridenhour, one of LeadingAge's highest ranked presenters, we have totally revamped the program to include core competency training based on the LeadingAge Mid Manager Competency Development Guide (click here to download).  If you weren't able to attend the first session, the learning style makes attending one or both of the remaining sessions possible. We do understand challenges in workflow and travel. You can always send a substitute or register for individual sessions! This is a unique opportunity you do not want to miss. Register online here or click here to download informational flyer and registration form.


Customer Service Seminar

(Formerly Entitled Workshop for Frontline Staff)
Registration Now Open!
Pick a date and a location that works for your community:

November 15
WhiteStone: A Masonic and Eastern Star Community
Greensboro, NC
Click Here to Register for November 15

November 16
Galloway Ridge
Pittsboro, NC
Click Here to Register for November 16 

Facilitated by Donna Cutting


Donna Cutting, CSP is the Founder and CEO (Chief Experience Officer) of Red-Carpet Learning Systems, Inc. She trains organizational leaders to turn prospects into delighted customers and delighted customers into raving fans. Donna led our closing session in Myrtle Beach to more than 100 attendees who laughed heartily, learned mightily, and gave her a standing ovation. Donna uses hilarious videos to punctuate her already upbeat and energetic delivery style. You and your staff from any department will not want to miss this program; it is time well spent.


2016 Calendar

Please click here to view a calendar of LeadingAge North Carolina events for the remainder of 2016.


Save the Date!

  • September 28, 2:00pm-4:00pm: Emergency Management Toolkit for Life Plan Communities Webinar-FREE
  • Regional Marketing and Development Roundtables September 29 (The Cypress of Raleigh) and September 30 (Aldersgate, Charlotte). Each meeting will be held from 11am-1pm. Registration opening soon.
  • October 31, 6:00-7:30pm: State Night Out at Indianapolis Artsgarden. Registration opening soon.
  • 2017 Spring Conference and Trade Show May 15-18, 2017 at Pinehurst Resort

 


Strategic Thinking  

The Ten Books Every Fundraiser Should Read

There’s still time to get your summer reading in and this list will help you sharpen your fundraising skills.
 

Hacks can Ease the Trials of Aging

Forget a technology degree, these folks use household items to cope with the daily challenges of aging. Called "hacks” by one prestigious design firm, these creative older adults are sharing their challenges and solutions with design staff to market solutions for others who also struggle.

How Pokemon Go is Helping Seniors Recover from Injury

Find out how the popular (free) app is changing attitudes about rehabilitation at one Florida community while also helping seniors improve ambulation, balance, and fine motor skills in rehab.

 


News and Notes 

State Lends an Ear to Vulnerable Adults, Seniors

Across the state of North Carolina, 11 host county departments of social services have invited local stakeholders, including advocates, to listening sessions to present "challenges they face on a daily basis to meet the needs of vulnerable adults, along with opportunities that could be explored to improve and enhance the efficiency of services.” View the map at this link to find the nearest session to you. If you would like to attend a session, please contact Joyce Massey-Smith, Adult Services Section Chief at the Division of Aging and Adult Services, at joyce.massey-smith@dhhs.nc.gov or (919) 855-3401.

SNF Administrator Salaries Jump Nearly 4%, DONs 2.7% Survey Finds

In the 2016-17 Nursing Home Salary and Benefits Report published by Hospital and Healthcare Compensation Service. The report compiles data from 155,300 employees of 2,076 nursing homes across the country. This year’s increase for administrators is slightly higher than last year’s, which was 2.47%.

Senior Housing News Architecture and Design Awards

Senior Housing News is calling on subscribers, friends & family to solicit entries for its inaugural Student Project category that recognizes cutting-edge design from students around the globe. They are encouraging submissions from colleges, universities and educational institutions with undergraduate or graduate programs focused on architecture and interior design that have projects geared toward design work in senior living. Help connect your alma mater with our community to showcase their accomplishments! Submissions due Friday, November 11th.

 


Congratulations 

LeadingAge has named 48 Fellows for the upcoming national Leadership Academy and North Carolina has four Fellows in the 2017 class! Congratulations to Michelle Faber (Carol Woods), Kathlene Hendrick (Aldersgate), Tracy McGinnis (Southminster) and Sena Quist (The Cypress of Raleigh) on their selection to the 2017 national academy. Kathlene and Sena are both graduates of the LeadingAge North Carolina Leadership Academy. California has the most Fellows in the class with seven, while North Carolina and New York have the next most with four each. 


LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org



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Membership Update August 5, 2016

Posted By Jennifer Gill, Friday, August 5, 2016
Updated: Thursday, August 4, 2016
Having trouble viewing this email? Click here to read in your browser.


August 5, 2016


Advocacy & Policy

 

Preparing for the General Election

Please note that photo ID will not be required in the November general election this year after a decision by a U.S. Court of Appeals for the Fourth Circuit to strike down photo ID requirements and related laws. Click here for additional information.

Oscar Reports for the Second Quarter 2016 Now Available

LeadingAge Survey and Certification Reports, now part of LeadingAge Insights, for quarter two, 2016, are available for download by clicking here. The quarterly reports include two additional tables: i) Table 15: Average Number of Citations at G or Higher by State and Class of Ownership; and ii) Table 16: Percentage-based Measures of Quality by State and Class of Ownership.

Your individualized Survey and Certification reports, a one-page summary statement of your specific data on staffing levels, inspection results, and other statistics compared to that of your state, region, and the country, have also been posted and are accessible to members via My.LeadingAge / LeadingAge Insights, using your respective provider numbers.

PBJ and 671 Payroll Report

In response to a member question about still being asked for the 671 payroll report even though the Payroll-Based Journal system has been implemented, we learned from Evvie Munley with LeadingAge that providers are going to both be using the Payroll-Based Journal and providing surveyors with the 671 payroll report for a period of time. PBJ Submissions now are for the first quarter, with an actual deadline of 11/14/16 – so there is no PBJ data to compile/assess yet. CMS doesn’t have a target date for the complete transition yet, but this will likely continue at least through this year and maybe into some of next. CMS said they will provide advance notice when the system turns over completely to PBJ.

HHS OCR Guidance on MDS Section Q

The Department of Health and Human Services’ Office for Civil Rights recently issued guidance for nursing homes on how to better "…comply with their civil rights obligations by administering the Minimum Data Set appropriately so that residents receive services in the most integrated setting appropriate to their needs…” The guidance is found here.

MDS Update: Gearing up for Section GG Charting

As facilities get ready for the new Minimum Data Set section GG, which captures a resident’s functional abilities and goals, they must examine how to change their charting workflows and systems to meet the new supportive documentation requirements. An excellent summary can be found by clicking here.

Senate Passes Housing Streamlining Bill; President Will Sign

The Senate passed the Housing Opportunity Through Modernization Act (HR3700/S 3083) before it adjourned for summer recess! This is a significant victory for housing advocates. For housing providers it means many of the remaining reforms we’ve been talking about for so long have been accomplished: simplifying deductions for the elderly and people with disabilities, reducing the frequency of interim income reviews, basing rent on a tenant’s actual income in the previous year, and more.

The legislation will streamline tenant income determinations and rent setting, and vastly improve the ability to project-base vouchers, among other benefits. LeadingAge covers the history and major components of this legislation here.


 



Professional Development


 

Mid Managers Series Session 3
October 19
Twin Lakes Community
Burlington, NC

The first and second sessions of the Mid Managers Series were inspiring!  It's not too late to join us for the third session. Register Now!

How many of your managers have attended formal management training courses? There is a direct correlation between a manager’s leadership style and an employee’s motivation and satisfaction. 

While we have offered this program in the past, this year we are offering an entirely new experience. Not only are we bringing back Christopher Ridenhour, one of LeadingAge's highest ranked presenters, we have totally revamped the program to include core competency training based on the LeadingAge Mid Manager Competency Development Guide (click here to download).  If you weren't able to attend the first session, the learning style makes attending one or both of the remaining sessions possible. We do understand challenges in workflow and travel. You can always send a substitute or register for individual sessions! This is a unique opportunity you do not want to miss. Register online here or click here to download informational flyer and registration form.


Long Term Care Workforce Summit 
Click Here to Register Now!
August 17
8am – 4:30pm
Salemtowne
Winston-Salem, NC

Facilitated by Cara Silletto of Crescendo Strategies, author of The Millennial Mindset.  Click here to meet Cara in this 1:40 video.



"Cara’s presentation on the Millennial Mindset was as entertaining as it was informative. Her thought-provoking program provided great insight into the generational workforce issues that every employer is facing and empowered the audience with key strategies to avoid costly, unnecessary employee turnover. Cara’s personal stories and reflections as a millennial herself kept the audience engaged and intrigued throughout the day.”

                                                               -LeadingAge Connecticut President

Topics Include:

  • Leading the New Workforce
  • The Cost of Unnecessary Turnover
  • Millennial Mindset
  • Building a Strong Culture and Communication Plan for Staffing Stability
  • Wage & Hour/White Collar Exemption
  • On-boarding and Orientation
  • Priorities and Action Planning 

Customer Service Seminar
(Formerly Entitled Workshop for Frontline Staff)
Registration Now Open!
Pick a date and a location that works for your community:

November 15
WhiteStone: A Masonic and Eastern Star Community
Greensboro, NC
Click Here to Register for November 15

November 16
Galloway Ridge
Pittsboro, NC
Click Here to Register for November 16 

Facilitated by Donna Cutting


Donna Cutting, CSP is the Founder and CEO (Chief Experience Officer) of Red-Carpet Learning Systems, Inc. She trains organizational leaders to turn prospects into delighted customers and delighted customers into raving fans. Donna led our closing session in Myrtle Beach to more than 100 attendees who laughed heartily, learned mightily, and gave her a standing ovation. Donna uses hilarious videos to punctuate her already upbeat and energetic delivery style. You and your staff from any department will not want to miss this program; it is time well spent.


2016 Calendar

Please click here to view a calendar of LeadingAge North Carolina events for the remainder of 2016.


Save the Date…Registration to open soon!

 

• September 28, 2:00pm-4:00pm: Emergency Management Toolkit for Life Plan Communities Webinar-FREE

• Regional Marketing and Development Roundtables September 29 (The Cypress of Raleigh) and September 30 (Aldersgate, Charlotte). Each meeting will be held from 11am-1pm.


 


Strategic Thinking 

 

Figuring Out How IT, Analytics, and Operations Should Work Together

A new set of relationships is being formed within companies around how people working in data, analytics, IT, and operations teams work together. Is there a "right” way to structure these relationships? An insightfulHarvard Business Review articlehelps answer this question.

Building the Next Workforce

The July/August edition of the LeadingAge (national) Magazine focuses on several interesting workforce development initiatives undertaken by LeadingAge members across the country. Click on this link to learn more about recruiting, retaining and training workers despite worker shortages, cultural and demographic challenges, and the shift towards more home and community-based services.

The Two Things Killing Your Ability to Focus

ThisHarvard Business Review articlehones in on barriers to your ability to focus – and gives concretes suggestions for getting there.

Employer Cost Increases Remain Low for Health Insurance in 2015

For the third straight year employer cost increases for their employees’ health insurance coverage stayed below 4%. Read more about trends from the 2015 Mercer National Survey of Employer-Sponsored Health Plans that appeared in North Carolina Health News.

Global Aging and Technology
Click here to read the latestnewsletter from the Global Aging and Technology Collaborative for information on the best travel apps, automated cars, and caregiver technologies to give you peace of mind while you travel.

The Practice of Respect
This New England Journal of Medicine Catalyst articleis featured on the Journal’s new website that aims to transform the delivery of health care. The article asks us to consider emotional harm as seriously as we do other incidents of harm that are more frequently tracked and reported. See if you think these stories from Beth Israel Deaconess Medical Center in Boston constitute harm.

 




News and Notes
 

 

Zika Travel Information

Bookmark this webpage
 from the Centers for Disease Control and Prevention for the most up to date Zika travel information.

Long-Term Care Flu Vaccine Toolkit Released by HHS and CDC

It's flu season! And, the U.S. Department of Health and Human Services National Vaccine Program Office has developed a first-of-its-kind influenza vaccination toolkit for long-term care employers.

How to Remove Your Business Location from Pokémon Go

The Pokémon GO app that was released for use on smart phones includes some location-specific activities that may lead players to your community for gameplay. The game incentivizes interaction with the app at specific physical locations where players can interact with each other or characters. Some members are using this as a fun way to encourage interaction with the community. Others would prefer not to be a part of the game.  Locations, known in the game as "Gyms" or "PokeStops" can be removed from the app by contacting the developer and filling out a form to remove their location. You select "submit a request," in the upper right corner and then "report an issue with a Gym or Pokestop" in the pull-down menu. The app has been downloaded more than 15 million times.

Palliative Care for People with Dementia

Palliative Care for People with Dementia: Why Comfort Matters in Long-Term Care was released in June by CaringKind, formerly known as the Alzheimer’s Association, New York City Chapter. The guide shares lessons that CaringKind learned during a 30-month process to help three LeadingAge member nursing homes – Cobble Hill Health Center, Isabella Geriatric Center, and The New Jewish Home – implement "dementia-capable palliative care.” CFAR participated in the project’s research component.

Reminder to like our Facebook Page

Stay up to date with current articles from the field of aging and current events by "liking” the LeadingAge North Carolina Facebook page. It’s a great way to stay engaged and connected.

A Day in the Life

This intern at LeadingAge national and former home health aide shares her personal story in an effort to increase support for older adults. What are your stories and how could they impact policy makers?

LeadingAge Philanthropy Newsletter 

Check out the latest edition of this newsletter for ideas on how to use philanthropy and charitable giving to further your mission.

 

I Go to Rio…

With the Olympics kicking off this week and inspiring us all it’s a great time to mark your calendars for the State Senior Games Finals that will take place this September – October at different locations in the state.For those not already registered to compete, State Finals is in need of volunteers.


 


Value First 

 

Participate in a free Value First cost study and you will be automatically entered in a drawing for prepaid registrations at the upcoming LeadingAge national Annual Meeting and Expo in Indianapolis. Click here to learn more about the drawing and about what is involved in conducting a free cost study. Please always feel free to contact your Value First representative, Vanessa Ceasar, with any questions at 404-421-3956.

 


LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org



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Membership Update July 15, 2016

Posted By Jennifer Gill, Friday, July 15, 2016
Updated: Thursday, July 14, 2016
Having trouble viewing this email? Click here to read in your browser.


July 15, 2016


Advocacy & Policy

Penalty Review Committee Eliminated in End-of-Session Legislation

North Carolina’s Penalty Review Committee, in operation since 1989, was eliminated in legislation passed during the waning hours of the General Assembly’s short session and signed into law by Governor Pat McCrory. Over the years the committee has held public hearings and proposed fines and other penalties against skilled nursing facilities and adult care homes that violate regulations. Full responsibility for this process will now rest solely with the North Carolina Department of Health and Human Services. Proponents of the elimination argued that the transparency afforded by the Penalty Review Committee gave trial lawyers a spot to look for facilities to sue. Opponents of the move argued that the transparency afforded by the work of the Committee was a vital part of holding facilities accountable and that the Informal Dispute Resolution process gave facilities a chance to appeal penalties and fines. Adding to the confusion was the way in which the legislation was passed: a bill under consideration by the General Assembly regarding athletic trainers was stripped of its language and the new wording eliminating the Committee was substituted. (The Raleigh News and Observer weighed in with an editorial on the process.) We’re anticipating additional information from the Department about how the process will work.  

Moratoriums for Home Care Licenses and Special Care Units Extended

The General Assembly extended the moratorium on home care agency licenses for in-home aide services until June 30, 2019 (it had been slated to expire on June 30, 2016). The General Assembly previously extended the moratorium on adult care home special care units to June 30, 2017.

July 2016 Medicaid Bulletin 

Click here to get the latest news and updates from the July 2016 Medicaid Bulletin.

Updated 5-Star Nursing Home Rating System User Guide

CMS has posted the updated 5-Star Nursing Home RatingSystem Technical User’s Guide. The updated guide (including the new Quality Measures) can be found by CLICKING HERE.

CMS Says Updated Fire Codes Effective July 5

The Centers for Medicare & Medicaid Services has enacted fire safety updates for long-term care facilities. The updated codes became effective on July 5, 2016, with compliance surveys beginning on November 1, 2016. The finalized rule relaxes some safety requirements for long-term care facilities to give providers more flexibility and make the atmosphere for residents more homelike. The updates also required facilities in buildings taller than 75 feet to install automatic sprinkler systems within 12 years of the rule's effective date, if they haven't already.

Payroll-Based Journal Resource

As we know, the new Payroll-based Journal Reporting system for nursing home staffing data became mandatory July 1. The recent free On-Shift 60-minute webinar on Payroll-Based Journal Reporting is archived and available via the LeadingAge website. To access the webinar, scroll down and click on Payroll-Based Journal Reporting: Staffing Strategies for Success Webinar Archive.

2017 ICD-10-CM and ICD-10-PCS Files Available

The 2017 ICD-10-CM and ICD-10-PCS code updates, including a complete list of code titles, are available on the 2017 ICD-10-CM and GEMs and 2017 ICD-10-PCS and GEMs webpages. The posted files contain the complete versions of both ICD-10-CM (diagnoses) and ICD-10-PCS (procedures). 2017 General Equivalence Mappings (GEMs) will be posted in August 2016. Official Coding Guidelines and the Present on Admission (POA) Exempt List will be available soon.

New Repairs Standard for REAC Inspection Processes

HUD REAC released a notice on their website in early July entitled "Industry Standard Repair”, which indicates a new standard that details all repairs made to properties must be "made in a good and workmanlike manner with materials that are suitable for the purpose and free from defects”. This new standard outlines a series of specific items and deficiencies that will be determined to be "good and workmanlike”.

This new standard adds the following standards to all items in the inspection item list:

• Ensure that all components, as repaired, perform its intended purpose and function; and

• That all repairs are finished in manner reasonably compatible in design and quality with the original and adjoining decorative materials



Professional Development


Session 2Session 3
July 27October 19
AldersgateTwin Lakes Community
Charlotte, NCBurlington, NC

We’re off to a great start with the Mid Managers Series. Please join us for the second and/or third sessions. Register Now!

How many of your managers have attended formal management training courses? There is a direct correlation between a manager’s leadership style and an employee’s motivation and satisfaction. 

While we have offered this program in the past, this year we are offering an entirely new experience. Not only are we bringing back Christopher Ridenhour, one of LeadingAge's highest ranked presenters, we have totally revamped the program to include core competency training based on the LeadingAge Mid Manager Competency Development Guide (click here to download).  If you weren't able to attend the first session, the learning style makes attending one or both of the remaining sessions possible. We do understand challenges in workflow and travel. You can always send a substitute or register for individual sessions! This is a unique opportunity you do not want to miss. Register online here or click here to download informational flyer and registration form.


Long Term Care Workforce Summit 
Click Here to Register Now!
August 17
8am – 4:30pm
Salemtowne
Winston-Salem, NC

Facilitated by Cara Silletto of Crescendo Strategies, author of The Millennial Mindset.



"Cara’s presentation on the Millennial Mindset was as entertaining as it was informative. Her thought-provoking program provided great insight into the generational workforce issues that every employer is facing and empowered the audience with key strategies to avoid costly, unnecessary employee turnover. Cara’s personal stories and reflections as a millennial herself kept the audience engaged and intrigued throughout the day.”

                                                               -LeadingAge Connecticut President

Topics Include:

  • Leading the New Workforce
  • The Cost of Unnecessary Turnover
  • Millennial Mindset
  • Building a Strong Culture and Communication Plan for Staffing Stability
  • Wage & Hour/White Collar Exemption
  • On-boarding and Orientation
  • Priorities and Action Planning 

Customer Service Seminar
(Formerly Entitled Workshop for Frontline Staff)
Registration Now Open!
Pick a date and a location that works for your community:

November 15
WhiteStone: A Masonic and Eastern Star Community
Greensboro, NC
Click Here to Register for November 15

November 16
Galloway Ridge
Pittsboro, NC
Click Here to Register for November 16 

Facilitated by Donna Cutting


Donna Cutting, CSP is the Founder and CEO (Chief Experience Officer) of Red-Carpet Learning Systems, Inc. She trains organizational leaders to turn prospects into delighted customers and delighted customers into raving fans. Donna led our closing session in Myrtle Beach to more than 100 attendees who laughed heartily, learned mightily, and gave her a standing ovation. Donna uses hilarious videos to punctuate her already upbeat and energetic delivery style. You and your staff from any department will not want to miss this program; it is time well spent.


2016 Calendar

Please click here to view a calendar of LeadingAge North Carolina events for the remainder of 2016.
 


Strategic Thinking 

Faster Internet Connections: Big News in Broadband for Rural Providers

Nursing homes in rural communities will soon be able to apply for federal funds to help pay for broadband services (internet service) as a result of federal legislation expected to be signed into law. The Rural Health Care Connectivity Act will allow care centers to receive support from the Universal Service Fund's Rural Health Care Program that provides funding for telecommunications and broadband services used to provide health care in rural communities. Currently, care centers are not included in the list of providers eligible to receive support from the program.

Innovators Blur the Line Between Hotels and Senior Housing

At a roundtable held in Ithaca, New York at Cornell University, senior housing leaders discussed hospitality, health management, and design challenges and turned to the hospitality industry for inspiration. Click here to read more.

Philanthropy Network Free Quarterly Webinar

The next free Philanthropy Network quarterly webinar will be held on Wednesday, July 20th at Noon Eastern. William McMorran, Senior Partner with California-based Green Oak Consulting Group, will present on Planned Gift Strategies with Appreciated Assets. As always, the webinar is free to LeadingAge Philanthropy Network members. There is no need to register. Just be sure to watch the listserv for more details including a link and call-in number.



News and Notes
 

CDC Motor Vehicle Safety, Injury Prevention and Control

The Centers for Disease Control is out with a new report on specific steps older drivers can take to make traveling safer. 

CNA Pay Increases According to Report

Wages for certified nursing assistants in 2016 increased 2.33% to $13.20 an hour, according to the "Continuing Care Retirement Community Salary & Benefits Report 2016-2017”.  Click here to read more.

Social Security Projections for 2017

Medicare beneficiaries are projected to receive a .2% cost of living adjustment while AARP CEO, Jo Ann Jenkins, encourages presidential candidates to address the long-term stability of Social Security. Click here to read more from this AARP article.


LeadingAge CAST Releases New Electronic Health Record Adoption Model

LeadingAge CAST has released an update to its latest portfolio of tools focusing on Electronic Health Records (EHRs) for Long-Term and Post-Acute Care. The portfolio is designed to help organizations understand issues surrounding Electronic Healthcare Records technology and outlines commercially available technology solutions, their uses and benefits, along with the most important functionalities, features and planning steps care providers need to consider.

Provider Training from NC Tracks

Registration is now open for a couple of instructor-led training courses for providers that will be held in mid to late July 2016. The duration varies depending on the course. Click here for details on the courses, the dates and times they are being offered, and instructions for how to enroll.

CCRCs/LPCs Push Salaries Higher as Comeback Continues

Management level employees at CCRCs/LPCs saw a 2.7% wage increase in 2016 according to the "Continuing Care Retirement Community Salary & Benefits Report 2016-2017” published jointly by the Hospital and Healthcare Compensation Service and LeadingAge. The report includes data from 536 CCRCs or Life Plan Communities (LPCs). Click here to learn more.

Save the Date

Please be sure to mark your calendars for the following event sponsored in part by Saint Joseph of the Pines: 

What is the Purpose of My Brain?
Dr. Paul Nussbaum
Wednesday, July 27
7:00pm
Sandhills Community College
Pinehurst, NC

  


Congratulations

Deerfield Credit Rating

Congratulations to Deerfield in Asheville, NC for earning an A- credit rating from Fitch. Great work!

Saint Joseph of the Pines LIFE Program

Congratulations to Saint Joseph of the Pines in Southern Pines for garnering attention for their LIFE program in the NC Catholics magazine. LIFE stands for Living Independently for Elders and is a PACE program serving five counties, the largest such program in North Carolina. Read more about this wonderful program by clicking here.

Sindy Barker – Chair of NCCCRA Legislative Committee

Congratulations to LeadingAge North Carolina resident board member, Sindy Barker, who lives at Carol Woods in Chapel Hill and was recently named chair of the North Carolina Continuing Care Residents Association Legislative Committee (NCCCRA).

GMK Associates Anniversary

Congratulations to LeadingAge North Carolina Platinum Member, GMK Associates, Inc., which celebrates its 50th anniversary in 2016. The Columbia, SC-based company is a planning, design, and construction services firm. 2016 also marks the 30th year that GMK has been providing interior design services in the senior living market through its dedicated interiors division. The firm operates satellite offices in Greenville, SC, Raleigh, NC, and Augusta, GA, in addition to its headquarters in downtown Columbia.



LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org



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Calendar

8/21/2019
Leadership Series: Tactical Tools for Leading and Managing, Part 2

8/22/2019
Dining Symposium - POSTPONED

9/4/2019
Phase 3: Trauma Informed and Culturally Competent Care

9/13/2019
Beans and Dreams: Cybersecurity

9/18/2019
Mid-Atlantic CCRC/Life Plan Marketing Symposium

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