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Inclusion Insights November 2018

Posted By Jennifer Gill, Friday, November 9, 2018
Updated: Friday, November 9, 2018


November 9, 2018

Welcome to the tenth edition of Inclusion Insights, a regular publication of LeadingAge North Carolina highlighting trends, practices, and news related to inclusion and diversity issues in aging services. We welcome your feedback, questions, and ideas.


Creating an Inclusive Culture

Change Starts At The Top: How Leaders Can Foster A Culture Of Inclusion
November 6, 2018, Forbes

No matter how many diversity training and inclusion programs are incorporated into the organization, all efforts will crumble without support from senior leaders. Research indicates that diversity and inclusion initiatives are exponentially more effective when they are championed from the top of the organization. How can organizational leaders create a culture of inclusion and foster a sense of belonging for all employees?

Two Powerful Ways Managers Can Curb Implicit Biases
October 1, 2018, Harvard Business Review

Many managers want to be more inclusive. They recognize the value of inclusion and diversity and believe it’s the right thing to aspire to. But they don’t know how to get there. ( . . . ) Based on [the authors'] work at the Stanford Women’s Leadership Lab, helping organizations across many industries become more diverse and inclusive, [their] research shows there are two, small — but more powerful — ways managers can block bias... Read more.

Why Hiring "Diverse" Talent Won't Always Lead To Inclusion
November 1, 2018, Forbes

There is no doubt that hiring diverse talent is part of the remedy, but it is still not the full solution if we are trying to work towards inclusion. The real fact is that while companies may be trying to hire more diverse talent, their structures and company culture [are] not set up for it. Read more.

How Managers Can Make Casual Networking Events More Inclusive
October 22, 2018, Harvard Business Review

[A] few networking events ( . . . ) with like-minded colleagues isn’t so bad, right? Unfortunately, these seemingly innocuous meetings can have consequences, and most of them fall on the careers of employees from underrepresented backgrounds. ( . . . ) Part of the solution is to invite people from underrepresented backgrounds to these kinds of events. ( . . . ) A good first step for managers is to master the practices based on interviews [the author] conducted.



Diversifying Leadership

Nonprofit Leadership: How to Create a Diverse Pipeline to the Top
September 21, 2018, Forbes

[B]oth nonprofit and for-profit leaders and boards of directors need to be intentional in attracting, building and retaining talent in these underrepresented populations. ( . . . ) If every executive took one woman or person of color, mentored and encouraged them to move up within the company or seek higher levels outside of the company, we would see gradual but significant improvement. We can accomplish this by doing three things... Read more.

Fixing the Gender Imbalance in Healthcare Leadership
October 1, 2018, Harvard Business Review

Currently in the US, only 3% of healthcare CEOs are women, 6% are department chairs, 9% are division chiefs, and 3% are serving as chief medical officers. This is despite women comprising 80% of the healthcare workforce and evidence that having women in upper management and on corporate boards is associated with improved financial performance and enhanced accountability. [The author] highlight[s] four priority areas for organizations seeking to systematically improve the promotion of women.

Why Companies Should Add Class to their Diversity Discussions
September 5, 2018, Harvard Business Review

Diversity, equity, and inclusion initiatives should factor in multiple aspects of diversity, such as class and disability, as well as gender and race. Employers who exclude class from discussions about diversity and inclusion risk losing or alienating talented employees. This applies both to class migrant white men who may be excluded from diversity or inclusion initiatives, despite lacking the advantages that their elite counterparts have, and to employees of color, as people of color are more likely than white people to be class migrants.


Strategic Framework

How to Communicate Diversity and Inclusion When You Aren't Quite There Yet
November 2, 2018, Sustainable Brands

[C]ommunicating what you’re doing to address diversity and inclusion is no longer optional — internal and external stakeholders have come to expect it. So, how do you communicate about your efforts regardless of your current situation? How can you shed a positive light on your progress without it coming off as disingenuous or a PR spin? [The author] share[s] five strategies to help any company struggling to communicate this sensitive but important topic.

Commentary: To be an Employer of Choice, you Need a Diversity and Inclusion Strategy
October 24, 2018, Modern Healthcare

Healthcare executives recognize that differences are not always apparent, especially in communities that seem homogeneous. Veterans, women returning to the workforce, members of the LGBTQ community and people with disabilities are among the diverse constituencies with varied needs and desires as employees, patients and vendors. Just as employee surveys across all departments and salary levels reveal staff concerns about issues like scheduling or night-time parking, ongoing attention to inclusion will indicate ways to be more culturally responsive. Perhaps the cafeteria food should include more choices that fit Hindu or Muslim dietary observances. Or Latino staff may request a Hispanic business resource group be established. Read more.


Resources

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org



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Professional Development Update

Posted By Jennifer Gill, Thursday, November 8, 2018


November 7, 2018

As 2018 winds to a close we at LeadingAge North Carolina want to take a moment to thank you for the important work you do. Caring for others is challenging and not always appreciated by the society at large. We value you and we are uplifted by your dedication to your communities and each person you serve.

To support you, LeadingAge North Carolina education programs continue through the year. Check out the Phase 3 RoP webinar series the first Wednesday of each month. It's a great way to learn along with other staff at your community. And if you have a great idea to share, be sure to submit a session proposal(s) by November 30 to present at our 2019 annual conference so that you might share your experience with others who could benefit as well. Please read on for more.


Submit Your 2019 Conference RFP by November 30
At the LeadingAge North Carolina 2019 Annual Conference in Myrtle Beach, SC May 6-9, 2019 we will ask some tough questions.

What if
we empowered our teams to take more strategic risks?What ifwe dreamed without limits?
What ifyou shared your expertise and experiences with the aging services field? What happens? Growth. Understanding. New ways of doing things. We need YOU, your expertise and your experiences to make this happen!We are looking for speakers who:

  • have actionable takeaways
  • create interactive environments
  • present original, thought-provoking content
  • leave audiences inspired and smarter than they were before

Submit your RFP today or by the November 30 deadline. The application is submitted online and is available by clicking here. Based on 2018 conference evaluations, attendees are interested in learning about:

  • finance/accounting
  • technology
  • public policy and regulations
  • workforce issues, successful retention and recruitment programs
  • communicating with family members
  • diversity of staff, board and residents
  • HIPAA compliance

We are seeking a variety of topics relevant to the field. Formats that include multi-disciplinary panels and member communities are encouraged. Submit your RFP today!


NEW!!! Phase 3 RoP: What to Expect; Developing Your Facility Action Plan
Moving Mountains
: SNF Provider Training, Tools, and Insight to Conquer 2019 Industry Changes

Webinar Series
All sessions will be held the first Wednesday of each month from November 2018 to November 2019 at 2pm eastern time (except Jan. 2019)

Registration
Series: $800 members / $1,600 non-members
Individual session: $75 members / $125 non-members

NAB Approved Contact Hours: 1.25 each session

This webinar series will guide providers in implementing a step-wise action plan to manage the industry changes taking effect in 2019 including Phase 3 RoP (Requirements of Participation) and preparing for the reimbursement transition from Medicare PPS RUGs IV to the Patient Driven Payment Model (PDPM). Additional sessions may be added in the fall of 2019 based on member feedback and CMS updates.

Target Audience: Director of Nursing, Assistant Director of Nursing, Nurse Manages, Nursing Home Administrators, Nursing Staff & Leaders, RAI Coordinator, QA Director, Social Services, Staff Development Coordinator, Rehabilitation Services, Board Members

Register online today
Download flyer

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org


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Membership Update

Posted By Jennifer Gill, Friday, November 2, 2018
Updated: Thursday, November 1, 2018


 November 2, 2018

Contents
Click on the section you would like to view.
Advocacy & Policy
Strategic Thinking
News & Notes
Volunteer Spotlight
Professional Development
Value First


Advocacy & Policy

Early Voting Ends Tomorrow
One-stop early voting is now open in all 100 counties of North Carolina. The early voting period, which continues through tomorrow (November 3), is the last opportunity for North Carolinians to register to vote this fall if they have moved since the last election.

North Carolina Health News Releases Regional Voter Guides
North Carolina Health News queried all of the candidates running in Congressional districts in North Carolina on a series of health care-related questions. Their responses are segmented by geographic region. See what candidates running for office in western North Carolina, central North Carolina, and eastern North Carolina, had to say.

Senior Tar Heel Legislature Sets Legislative Priorities

The NC Senior Tar Heel Legislature (STHL) convened in Chapel Hill for its fall meeting. While at the meeting, STHL delegates and alternates selected their legislative priorities for the 2019 legislative session. They are as follows:

  • Increase Home and Community Care Block Grant funding by $7 million in recurring funding.
  • Maintain the current General Purpose funding for Senior Centers and increase the funding by a recurring $350,000.
  • Increase funding for Project C.A.R.E. (Caregiver Alternative to Running on Empty) in 2019-2020 by $500,000, and in future years increase funding by 10 percent annually for expected growth.
  • Make available $7 million in recurring funds to meet the growing need for Adult Protective Services and conduct a comprehensive evaluation/review of these services to ensure this protection is adequate.
  • Enact legislation which establishes either a mandatory standardized hours per patient day or minimum staff-to-patient ratio for direct patient care in nursing homes, including enforcement of standards and consequences to ensure quality care in homes in the state, regardless of whether they are for-profit or non-profit organizations.

Seven Million Registered to Vote in North Carolina
According to data kept by the N.C. State Board of Elections and Ethics Enforcement, there are a total of 7,005,682 registered voters in the state. Of those, 2,664,789 are registered Democrats, 2,092,166 are registered Republicans, and 2,211,421 are registered as unaffiliated. There are 522 registered Green Party voters, 352 registered Constitution Party voters and 36,432 registered Libertarians. Mecklenburg County has the most registered voters in the state at 732,510. Tyrrell County has the fewest registered voters, with 2,419 registered voters.

US Department of Labor Announces Plans to Release New Overtime Regulations
The U.S. Department of Labor (DOL) announced that it plans to issue proposed regulations "to determine the appropriate salary level for exemption of executive, administrative and professional employees" in March 2019. As you may recall, many nonprofits were concerned that the Obama Administration's 2016 overtime regulations - which were ultimately blocked at the last minute by a federal court - would have created significant new costs for their organizations. Other nonprofits appreciated that the DOL's 2016 overtime rule would have raised pay and reduced working hours for many North Carolinians. The Obama Administration rule would have raised the minimum salary for exempt administrative, executive, or professional employees from the current level of $455 per week ($23,660 per year) to $913 per week ($47,476 per year). It is expected that the Trump Administration's DOL will likely raise the salary threshold to something closer to $35,000, which may alleviate many of nonprofits' concerns from the Obama-era proposed regulations. It is unclear whether the new regulations that will be released next year will also make changes to the duties tests and/or will clarify some unanswered questions about whether certain types of nonprofit employees are properly classified as administrative, executive, or professional employees.

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Strategic Thinking

 

The 6 Fundamental Skills Every Leader Should Practice
October 24, 2018, Harvard Business Review
Harvard Business Review researchers point to six leadership skills where practice is particularly important. These are not mysterious and certainly aren’t new. However, the leaders they talked with emphasized that these fundamental skills really matter. Aspiring leaders should focus on practicing these essential basics. Click here to read more.

The Art of the Elevator Pitch
October 3, 2018, Harvard Business Review
Business leaders can use 'loglines' to clearly explain a complex idea. If mastered, this can be a powerful and influential tool. But communicating your point in a simple, digestible way is hard. It’s actually easier to add clutter to business presentations than it is to eliminate unnecessary details and condense. Though mastering the logline is challenging, there are steps you can take to do so. Click here to read more.

Empty-nester + young adult = perfect roommates?
October 20, 2018, The Boston Globe
A pair of MIT urban-planning graduate students are providing a way for older people, who increasingly are living alone, to stay in their homes as they age by pairing them with young adults who are looking for affordable housing. Whether such arrangements can work on a broader scale still remains to be seen, though the concept is attracting attention. Click here to read more.

LeadingAge CAST Tackles Falls Detection, Prevention and More with New Safety Technologies Toolkit
The LeadingAge Center for Aging Services Technologies (CAST) introduced its first-ever toolkit devoted to safety technology for use in long-term and post-acute care environments. The five-part resource educates members on the breadth of available devices, applications and services available to help improve safety, sense of security, peace of mind and quality of life and care for older adults and their caregivers. The toolkit includes: a whitepaper, an interactive guide, an online product selection tool and a product selection matrix, both comparing 34 products from 18 vendors, and case studies from providers utilizing safety technology. Check out the toolkit by clicking here.

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News and Notes

Conference 2019 RFP Open
At our 2019 Annual Conference we will ask some tough questions. What if we empowered our teams to take more strategic risks? What if we dreamed without limits?
What if you shared your expertise and experiences with the aging services field? What happens? Growth. Understanding. New ways of doing things. We need YOU, your expertise and your experiences to make this happen! We are looking for speakers who:

  • have actionable takeaways
  • create interactive environments
  • present original, thought-provoking content
  • leave audiences inspired and smarter than they were before

Submit your RFP today or by the November 30 deadline. The application is submitted online and is available by clicking here. Based on 2018 conference evaluations, attendees are interested in learning about:

  • finance/accounting
  • technology
  • public policy and regulations
  • workforce issues, successful retention and recruitment programs
  • communicating with family members
  • diversity of staff, board and residents
  • HIPAA compliance

Ride Services To Help Older Voters Get To The Polls
October 30, 2018, Next Avenue
There are several transportation providers catering to older adults that could be useful on voting day, and some are not dependent on having an app on a smart phone. Click here to check out a list of some options.

Program Assists with Medication Disposal
Operation Medicine Drop (OMD) is a partnership of many agencies and the NC Department of Insurance which provides safe disposal of medications without endangering the environment and eliminating the risk of these drugs getting into the hands of children or others from medicine cabinets of family and friends. The first OMD takeback event was held in 2010 and since that time, OMD has collected nearly 130 million pills, supported over 3300 events, and houses more than 250 drop box locations. If interested in holding a takeback event in your community, click here for information. If you have questions or need additional information, contact Lisa Blackmon at the NC Department of Insurance at (919) 647-0080.

New Study Forecasts Alzheimer’s Numbers
The CDC has published new estimates of the number of Americans with Alzheimer's Disease online in Alzheimer's & Dementia: The Journal of the Alzheimer's Association. This is the first study to forecast by race and ethnicity and reveals disparities along both lines. It is predicted that by 2060, the burden from Alzheimer's disease and related dementias (ADRD) will double. Click here to read the full study.

Medicare Open Enrollment Changes
There are changes in Medicare Open Enrollment notifications in 2018. The Medicare’s Open Enrollment Period (OEP) started October 15th and ends December 7th. This is the time of year where Medicare recipients can re-evaluate their coverage to make sure they are still enrolled in the best plan for their needs. With the changes occurring this year, it is important to stay abreast of all the notices provided. To read more about the notifications changes, click here.

Home Safety Checklist for Alzheimer's Disease
This is a room-by-room checklist that highlights potential hazards in the home and suggests changes to help keep a person with Alzheimer's disease safe. Examples include covering unused electrical outlets with childproof plugs, placing light switches at the top and the bottom of stairs, and keeping all medications (prescription and over-the-counter) locked. The National Institute on Aging suggests re-evaluating home safety periodically as behavior and abilities change. Click here to read more.

Please Keep Us Up to Date on Your Major Staffing Changes
In an effort to keep our contact information current with our members and their staff, we request that you notify Jennifer Gill as soon as possible when you have significant staffing changes (i.e. staff leave or new staff arrive).

Tom Akins Available to Speak with Your Constituents

Tom is adding speaking engagements to his calendar thanks to members who are calling to request him on their meeting agendas. As a free member service, he is available to offer trend analysis presentations and other topics for your constituents. Contact Tom today to discuss your needs or please contact Jennifer Gill in our office at 919-571-8333 for more information.

Support Disaster Relief for LeadingAge NC Members
Information about LeadingAge national's Disaster Relief Fund – and how donations can be made – can be found by CLICKING HERE.

Please let us know if you have any questions about the LeadingAge national Disaster Relief Fund. We’ll keep you updated about contributions, disbursements, and the process for seeking help. And, as always, thank you for your continuing commitment to those in need.

Hurricane Florence Recovery Resources
LeadingAge North Carolina has created a page on our website dedicated to disaster resources: preparedness, response and recovery. If you haven't been to the page recently, please revisit, as North Carolina-specific resources have been added.

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Volunteer Spotlight


Bob Wernet
President and CEO
Deerfield

Thank you to Bob Wernet, President and CEO of Deerfield in Asheville, for his service to the board since 2014. Board members of LeadingAge North Carolina are leaders of our nonprofit membership and volunteers who offer their time and expertise with the sole purpose of enriching the field. Bob serves on the board as past chair and we are so glad to share more about him.

1. Why did you become involved with LeadingAge NC?
I moved to Asheville in the late '90s from Florida. I had been active with LeadingAge Florida and National. So it was natural for me to be involved here.

2. What makes our mission meaningful to you?
Actually many things, I have developed so many meaningful relationships through LANC that I am sure will continue even after I retire someday. The resources and connections through LANC makes me and my organization better. On the education and public policy side, we are much more effective and efficient by working together to achieve common goals. LeadingAge NC is a great value for our members and has a very efficient and effective management team. They are the best!!

3. If you had unlimited resources, what is the one thing you as a board member would like to do for the population we serve?
To effectively and efficiently serve those with less. I also believe that we are going to see more and more opportunities to implement technological advances that will enhance older adults lives as well as the ability to age in place. But the technology will initially be costly.

4. If you could swap jobs with a staff member for a day, what would you try? I like to cook, but cooking for several hundred people is a bit daunting. Our satisfaction surveys will likely take a hit, but I’ll have some fun for a day.

5. What do you do to relax, get away, to recharge your batteries? I generally like to do active things: I play in a doubles tennis league and attempt to play golf. I enjoy woodworking and repairing(and breaking) things around my home. I’ll watch youtube videos on home repair and try to save money and do the handyman work. Sometimes it works and sometimes I have to call in the pros to clean up my mess. We enjoy traveling with our daughter Kaitlin and Golden doodle Harvey.

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Professional Development

NEW!!! Phase 3 RoP: What to Expect; Developing Your Facility Action Plan
Moving Mountains
: SNF Provider Training, Tools, and Insight to Conquer 2019 Industry Changes

Webinar Series
All sessions held the first Wednesday of each month from November 2018 to November 2019 at 2pm eastern time (except Jan. 2019)

Registration
Series: $800 members / $1,600 non-members
Individual session: $75 members / $125 non-members

NAB Approved Contact Hours: 1.25 each session

This webinar series will guide providers in implementing a step-wise action plan to manage the industry changes taking effect in 2019 including Phase 3 RoP (Requirements of Participation) and preparing for the reimbursement transition from Medicare PPS RUGs IV to the Patient Driven Payment Model (PDPM). Additional sessions may be added in the fall of 2019 based on member feedback and CMS updates.

Target Audience: Director of Nursing, Assistant Director of Nursing, Nurse Managers, Nursing Home Administrators, Nursing Staff & Leaders, RAI Coordinator, QA Director, Social Services, Staff Development Coordinator, Rehabilitation Services, Board Members

Register online today.
Download flyer.

Back to top


A group purchasing organization of LeadingAge North Carolina.

PILLOW TALK (Vanessa may send new copy - I emailed her.)

Linens are an important, but often overlooked, category when LeadingAge North Carolina members think about what is available through our Value First group purchasing organization. As with every contract members have access to, the goal is to save you money. Are you interested in any of the linen contracts below? Contact your Value First representative today!

Linen

Laundry and Linen Services

For additional information contact Value First representative Vanessa Ceasar at (404) 421-3956.

Value First group purchasing organization is owned by LeadingAge. The GPO is designed to leverage the buying power of LeadingAge members across the country to get the best pricing on a comprehensive array of products and services. This is your GPO!

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Membership Update

Posted By Jennifer Gill, Friday, October 19, 2018
Updated: Thursday, October 18, 2018


 October 19, 2018

Contents
Click on the section you would like to view.
Advocacy & Policy
Strategic Thinking
News & Notes
Congratulations
Professional Development
Value First


Advocacy & Policy

Your Feedback Needed on Proposed Immigration and Benefits Rule
LeadingAge national is seeking feedback from members on a new proposed immigration and benefits rulemaking effort. Comments are due to the Department of Homeland Security by December 10, so we hope to have member feedback by mid/late November at the latest.  If you have questions or need additional information, please contact any of three LeadingAge natonal staff, including Eram Abbasi, Barbara Gay, or Colleen Bloom.

Are You Ready for Your Next Fire Marshal Survey?
Take the guess work out of survey readiness with the survey checklists used by fire marshal surveyors. Nursing Facility: 1) Emergency Preparedness Survey Document and 2) Life Safety Code 2012 Survey Document.

CMS Publishes CY 2019 Medicare Premiums and Deductibles
On October 12, 2018, CMS published the Calendar Year 2019 premiums, deductibles and coinsurance amounts for Medicare Part A and Part B services.

Welcome Brendan Flinn - LeadingAge National’s New Director of HCBS!
Brendan will develop, refine and implement LeadingAge’s national agenda for HCBS and help LeadingAge members plan and implement community service programs. Before coming to LeadingAge, Brendan was the Policy Research Senior Analyst, Long-Term Services and Supports, at AARP Public Policy Institute. He has experience working on home and community-based services and Medicaid, providing policy expertise, research, report writing and fact sheets. He was the in-house expert on millennial family caregivers and wrote a report spotlighting this caregiving generation. He graduated from the George Washington University and University at Albany, NY.

HUD Under Continuing Resolution Until December 7
Unable to reach a deal on a four-bill appropriations package, Congress has passed a continuing resolution to keep HUD and some other federal programs funded through December 7. While Congress is poised to enact five of the 12 annual appropriations bills before the October 1 start of fiscal year 2019, the HUD bill is not among these. The President signed the continuing resolution on September 28.

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Strategic Thinking

How to Cope with Secondhand Stress
October 4, 2018, Harvard Business Review
It’s a well-known phenomenon: emotions are contagious. If you work with people who are happy and optimistic, you’re more likely to feel the same. The flip side is true too: If your colleagues are constantly stressed out, you’re more likely to suffer. How do you avoid secondhand stress? Can you distance yourself from your coworkers’ emotions without ostracizing them? And should you try to improve their well-being?

How to Create Better Nonprofit Executive Teams
October 17, 2018, Stanford Social Innovation Review
Only 19 percent of nonprofit executive team members strongly agree that their teams focus on the right work. To improve the performance of these vital groups, leaders should ask five critical questions.

Should You Give Your Star Employees Star Treatment?
October 16, 2018, Harvard Business Review
So, what can you do to keep your star performers motivated? Since engagement is a critical driver of performance, minimizing the gap between what your stars can do and actually do will be vital to achieving the highest level of collective output. Here are a few data-driven suggestions.

Remove Yourself from People Search Sites and Erase your Online Presence
September 20, 2018, ZDNet
Here is a step-by-step guide to reducing your digital footprint online, whether you want to lock down data or vanish entirely.

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News and Notes

Conference 2019 RFP Open
Six more weeks and counting until your RFP's are due. We want to hear from you! Submit your RFP to be a presenter at the 2019 LeadingAge North Carolina Annual Conference May 6-9 in Myrtle Beach, SC. The application is submitted online and is available by clicking here. Submissions are due by November 30th, plenty of time to organize your thoughts. Based on 2018 conference evaluations, attendees are interested in learning about:

  • finance/accounting
  • technology
  • public policy and regulations
  • workforce issues, successful retention and recruitment programs
  • communicating with family members
  • diversity of staff, board and residents
  • HIPAA compliance

We are seeking a variety of topics relevant to the field. Formats that include multi-disciplinary panels and member communities are encouraged. Submit your RFP today!


Please Keep Us Up to Date on Your Major Staffing Changes
In an effort to keep our contact information current with our members and their staff, we request that you notify Jennifer Gill as soon as possible when you have significant staffing changes (i.e. staff leave or new staff arrive).


October is Cyber Security Awareness Month
Week 3 of National Cybersecurity Awareness Month is here, and we will shine a spotlight on helping everyone at work understand the importance of online safety.


Tom Akins Available to Speak with Your Constituents

Tom is adding speaking engagements to his calendar thanks to members who are calling to request him on their meeting agendas. Think about when it would make sense to ask Tom to visit your community. As a free member service, he is available to offer trend analysis presentations and other topics for your constituents. Contact Tom today to discuss your needs or please call Jennifer Gill in our office at 919-571-8333 for more information.


Support Disaster Relief for LeadingAge NC Members
Information about LeadingAge national's Disaster Relief Fund – and how donations can be made – can be found by CLICKING HERE.

We have received a number of calls and emails from individuals AND businesses asking how they can contribute and we think LeadingAge national’s Disaster Relief Fund is a great answer.

Why?

1.    LeadingAge national has been through this before, helping members respond to disasters from numerous hurricanes – most recently, Hurricane Harvey in Texas. They have the expertise, integrity, and infrastructure to handle the fund in a trusted way.

2.    100% of all donations will go directly to member organizations and their staff to cover a range of needs including basics supplies such as food and water. All donations are tax-deductible.

3.    In talking with LeadingAge Texas about their experience with the fund after Hurricane Harvey, member communities’ staff received the vast majority of disbursements from the fund. We’ll be sharing the process for making requests from the fund with our member community CEOs later today…in the meantime, it might be helpful to know that LeadingAge Texas member communities and their staff received $200,000 from LeadingAge national’s Disaster Relief Fund after Harvey struck in 2016.

For a staff member who is facing the unthinkable – a car swept away by flood waters, a home that is underwater, a roof that is missing, children’s clothing destroyed, and more – contributions to the fund will make all the difference.

Please let us know if you have any questions about the LeadingAge national Disaster Relief Fund. We’ll keep you updated about contributions, disbursements, and the process for seeking help. And, as always, thank you for your continuing commitment to those in need.


Hurricane Florence Recovery Resources
LeadingAge North Carolina has created a page on our website dedicated to disaster resources: preparedness, response and recovery. If you haven't been to the page in the last week, please revisit, as North Carolina-specific resources were recently added.

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Congratulations

LeadingAge North Carolina Member Communities Honored with Selection to National Leadership Academy
Congratulations to three individuals from North Carolina who have been selected for the upcoming LeadingAge national Larry Minnix Leadership Academy! Veronica Calderon from Aldersgate in Charlotte, Kenneth Jenzen from Givens Estates in Asheville, and Adam Melton from Galloway Ridge in Pittsboro, will begin their year-long program as National Fellows at LeadingAge’s annual meeting in Philadelphia at the end of this month. North Carolina has 29 national Leadership Academy Fellows, the fifth highest total of the 39 states who have had participants in the program since its inception in 2006. The national Leadership Academy now has 471 alumni Fellows.

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Professional Development

NEW DATES!!
Caregiver Support Seminar
November 1 at Arbor Acres in Winston-Salem
November 2 at Carol Woods in Chapel Hill
10am-3pm
4.0 NHA

$99 1st person
$75 Additional persons from the same community
$150 Non-members

The Caregiver Support Seminar has been rescheduled! We encourage you to register today as space is limited. Every staff person in your community would benefit from the Caregiver Support Seminar we have planned: Nursing, Dining, Administrative Support, Facilities, Therapists, Management, and more.

This day is designed to help staff:

  • Understand and practice how to respond with empathy and support to residents living with dementia
  • Respond to our own, as well as resident and family member grief
  • Discuss the inherent fear of death and the significance of this topic for those who work with the sick and dying
  • Examine moral courage and what it takes to make tough decisions

More details...

The Timeline of Dementia: Recognizing Changes and Adapting Support in Every Stage
Teams of caregivers (including but not limited to nursing assistants, nurses, dietary aides, support staff, therapists, and administrators) are supporting people living with dementia and their families for a decade or longer. Recognizing changes throughout this long disease can feel like detective work. We will focus on the timeline of this disease and why people do what they do in every stage. Participants will learn: the progression in 5 stages and strategies that work to support people in every stage; ways of adapting help to match a person’s changing needs and foster more positive interactions throughout the progression of dementia.

Life Lessons from Near Death Experiences
Explore the experiences of those who have had near death experiences, how those experiences have changed their lives and what messages/lessons they would share with others. We will touch on the characteristics of clinical death, the inherent fear of death, and the significance of this topic for professionals who work with the sick and dying.

Ethics and You
Ethical behavior is based on our value system. Our value system dictates how we will act under varying circumstances. In our society there are two kinds of courage: physical courage and moral courage. Moral courage is a new term in our lexicon and a person with moral courage will make difficult moral decisions without regard to circumstances and consequences. These are real heroes. We will discuss various examples of people who have moral courage and what it takes to make tough moral decisions.

Speakers
Heather McKay is an award-winning occupational therapist and dementia care specialist, consultant, and international trainer/speaker who is passionate about helping healthcare providers and patient families de-mystify dementia care. Through her own diverse experience as a healthcare provider and leader—as well as close family member of a dementia patient—Heather has developed an engaging, measurement-based method for relating to each patient in whatever season. Through her unique and relevant communication tools, and highly-approachable style, Heather transforms the groups she consults—helping front-line staff, leaders, and families to better understand dementia while imparting physical safety and emotional well-being. Heather is also the producer for several widely-distributed dementia care education DVDs—backed by the esteemed Armed Forces Veterans Homes Foundation and the National Association of State Veterans Homes.

Dr. Jack Cotter currently resides in Mineral Bluff, Georgia where he works daily to develop and expand his seminars. With a PhD in Educational Leadership, Dr. Cotter motivates and inspires companies and individuals to be the best they can be by offering Customer Service, Ethics and Personality Style workshops. Dr. Cotter's career began as a high school administrator and eventually led to senior positions in both private and public school systems.

Register Online for November 1st in Winston-Salem
Register Online for November 2nd in Chapel Hill
Download Flyer


State Night Out
October 29, 2018
6-7:30pm
Marriott Philadelphia Downtown

Make plans now to attend the LeadingAge North Carolina State Night Out, a members-only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

RSVP Online Today
More Information


NEW!!! Phase 3 RoP: What to Expect; Developing Your Facility Action Plan
Moving Mountains
: SNF Provider Training, Tools, and Insight to Conquer 2019 Industry Changes

Webinar Series
All sessions held the first Wednesday of each month from November 2018 to November 2019 at 2pm eastern time (except Jan. 2019)

Registration
Series: $800 members / $1,600 non-members
Individual session: $75 members / $125 non-members

NAB Approved Contact Hours: 1.25 each session

This webinar series will guide providers in implementing a step-wise action plan to manage the industry changes taking effect in 2019 including Phase 3 RoP (Requirements of Participation) and preparing for the reimbursement transition from Medicare PPS RUGs IV to the Patient Driven Payment Model (PDPM). Additional sessions may be added in the fall of 2019 based on member feedback and CMS updates.

Target Audience: Director of Nursing, Assistant Director of Nursing, Nurse Managers, Nursing Home Administrators, Nursing Staff & Leaders, RAI Coordinator, QA Director, Social Services, Staff Development Coordinator, Rehabilitation Services, Board Members

Register online today.
Download flyer.


Navigating the Future by Planning for the Unexpected

November 14, 2018 • 9:00am ~ 3:15pm
Novant Health Forsyth Medical Conference Center • Winston-Salem, NC

The Carolinas Center has partnered with North Carolina Partnership for Compassionate Care to provide "Navigating the Future by Planning for the Unexpected." This conference is designed for physicians, nurses, social workers, nursing home administrators, chaplains, healthcare managers, administrators and consumers to discover best practices and learn about the updates regarding end of life issues, as well as explore the National POLST Care Continuum Toolkit and the MOST Form.

For more information, visit: http://compassionatecarenc.org.



2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. Register today! Get inspired and stay on top of trends. We look forward to seeing you.

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A group purchasing organization of LeadingAge North Carolina.

PILLOW TALK

Linens are an important, but often overlooked, category when LeadingAge North Carolina members think about what is available through our Value First group purchasing organization. As with every contract members have access to, the goal is to save you money. Are you interested in any of the linen contracts below? Contact your Value First representative today!

Linen

Laundry and Linen Services

For additional information contact Value First representative Vanessa Ceasar at (404) 421-3956.

Value First group purchasing organization is owned by LeadingAge. The GPO is designed to leverage the buying power of LeadingAge members across the country to get the best pricing on a comprehensive array of products and services. This is your GPO!

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Due to storm damage, the LeadingAge NC office will be closed today, 10/12.

Posted By Jennifer Gill, Friday, October 12, 2018
Due to storm damage, the LeadingAge NC office will be closed today, 10/12.

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Membership Update

Posted By Friends Homes, Inc., Friday, October 5, 2018
Updated: Thursday, October 4, 2018


 October 5, 2018

Contents
Click on the section you would like to view.
Advocacy & Policy
Strategic Thinking
News & Notes
Volunteer Spotlight
Congratulations
Professional Development
Value First


Advocacy & Policy

LeadingAge and AHCA Work Together on CNA Training Lockout Issue
We’re very pleased to let you know of the introduction of legislation late last week that would repeal the “nurse aide training lockout” provisions. Working closely together, our two organizations provided the wording and leadership that made introduction of the “Nursing Home Workforce Quality Act” a reality. The bill would do two main things: (1) end the mandatory Certified Nursing Assistant training lockout…rather than an arbitrary two-year penalty, CMS and the states would have the discretion to impose a lockout under certain conditions; and (2) any lockout imposed would end once the reason for the deficiencies cited are remedied. A joint LeadingAge-AHCA press release provides additional details. How can you help? CLICK HERE for details about how you can contact your elected officials to support this important initiative.

What Your Candidate Has to Say About Nonprofits
Last month, the North Carolina Center for Nonprofits asked every candidate for Congress and the state legislature to answer four questions about their experience working and volunteering with nonprofits, their policy priorities, and their positions on key policy issues affecting nonprofits. We hope you will take a few minutes to read what your local candidates have to say. If some of the candidates on your ballot have not yet responded, let them know that it is not too late to send in their questionnaire. The Center will continue to post responses they receive between now and Election Day and we’ll bring them to you here.

To learn more about election basics, click here for the LeadingAge North Carolina Election Toolkit.

CMS Proposes to Lift Unnecessary Regulations and Ease Burden on Providers
On September 17, 2018, CMS released proposed new rules to remove unnecessary Medicare compliance requirements for healthcare facilities. A summary of the proposed changes is divided by categories, including Medicare & Medicaid, hospice, and home health. Click here for a comprehensive look at this initiative, including a Fact Sheet and the proposed rule in its entirety.

NCTracks System Updates are arriving this October 28, 2018!
Click here
to learn more about NCTracks system updates and important new features and policies.

Expanding Opportunities Under the Fair Labor Standards Act
Late last week, the Department of Labor published a proposed rule in the Federal Register, "Expanding Employment, Training, and Apprenticeship Opportunities for 16 and 17 Year Olds in Health Care Occupations Under the Fair Labor Standards Act." If finalized, the rule will remove the operation of power driven patient lifts from the list of activities that DoL prohibits for 16 and 17-year-old workers. LeadingAge supports this move; many states permit individuals under the age of 18 to become certified and work as CNAs. Prohibiting them from operating lifts without another individual who is over age 18 puts both aides and residents at risk. Given the serious shortage of people to fill CNA positions, this restriction has made staffing an even greater challenge. Click here to see the proposed rule.

LeadingAge will be analyzing the proposed rule in greater detail and we will be sharing additional information about it in the coming weeks…but wanted you to have the link right away. In addition, LeadingAge will be developing comments and we welcome your input and participation. Please reach out to Ruth Katz at LeadingAge national if you have questions or want to engage on this.

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Strategic Thinking

Member Question
Members across the state weighed in on the issue of wellness equipment. Download a spreadsheet of responses here.

How do You Respond to Setbacks at Work?
When people experience a setback at work, it’s common to respond in one of two ways. Either we become defensive and blame others, or we berate ourselves. What if instead we were to treat ourselves as we would a friend in a similar situation? Read this article from Harvard Business Review for a way to learn from our experiences.

Learn to Love Being Bored
Do you sometimes have your most creative ideas while folding laundry, washing dishes or doing nothing in particular? It's because when your body goes on autopilot, your brain gets busy forming new neural connections that connect ideas and solve problems. Learn to love being bored as Manoush Zomorodi explains in this TED Talk the connection between spacing out and creativity.

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News and Notes



AHEPA 408 in Wilmington Suffers Hurricane Damage

Deanna Hall, property manager, and Paula True, service coordinator, stand next to damage outside of AHEPA 408 affordable housing community in Wilmington during a visit from Tom Akins and LeadingAge North Carolina. AHEPA 408 is one of LeadingAge North Carolina’s affordable housing members. They have 50 residents. The property’s roof suffered major damage during Hurricane Florence and must be replaced.

Support Disaster Relief for LeadingAge NC Members
LeadingAge national has sent a fundraising appeal for its Disaster Relief Fund. Information about the fund – and how donations can be made – can be found by CLICKING HERE.

We have received a number of calls and emails from individuals AND businesses asking how they can contribute and we think LeadingAge national’s Disaster Relief Fund is a great answer.

Why?

1.    LeadingAge national has been through this before, helping members respond to disasters from numerous hurricanes – most recently, Hurricane Harvey in Texas. They have the expertise, integrity, and infrastructure to handle the fund in a trusted way.

2.    100% of all donations will go directly to member organizations and their staff to cover a range of needs including basics supplies such as food and water. All donations are tax-deductible.

3.    In talking with LeadingAge Texas about their experience with the fund after Hurricane Harvey, member communities’ staff received the vast majority of disbursements from the fund. We’ll be sharing the process for making requests from the fund with our member community CEOs later today…in the meantime, it might be helpful to know that LeadingAge Texas member communities and their staff received $200,000 from LeadingAge national’s Disaster Relief Fund after Harvey struck in 2016.

We can tell you that there has been a tremendous outpouring of offers from across the country to assist LeadingAge North Carolina member communities. Earlier this afternoon, information was sent to each LeadingAge state affiliate with details on how to contribute, and how to encourage their members and others to do the same.

We are extremely grateful for LeadingAge national’s leadership with the fund and humbled by the compassion they are showing.

For a staff member who is facing the unthinkable – a car swept away by flood waters, a home that is underwater, a roof that is missing, children’s clothing destroyed, and more – contributions to the fund will make all the difference.

Please let us know if you have any questions about the LeadingAge national Disaster Relief Fund. We’ll keep you updated about contributions, disbursements, and the process for seeking help. And, as always, thank you for your continuing commitment to those in need.

Hurricane Florence Recovery Resources
LeadingAge North Carolina has created a page on our website dedicated to disaster resources: preparedness, response and recovery. Please visit the page regularly as we will add resources as we become aware of them.

Recognizing that many nonprofits, businesses, and individuals have had their lives severely disrupted by Hurricane Florence, several state government agencies are providing special assistance to those affected by the storm. Specifically:

  • The N.C. Department of Health and Human Services (DHHS) is helping eligible people in 27 counties to buy food through the Disaster Supplemental Nutrition Assistance Program (D-SNAP). Eligible households will receive a one-time benefit on a special debit card to help buy food. The amount will depend on household size. Eligible individuals must apply for D-SNAP in person from Sept. 28 through Oct. 6. Wait times are anticipated at application sites due to the volume of people expected to apply.
  • DHHS is also allowing for flexibility in the Food and Nutrition Services (FNS) program, including providing replacement benefits to individuals in 27 counties affected by the hurricane and providing temporary flexibility for families enrolled in the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) program.
  • DHHS experts have added flexibility to Medicaid to help patients access care and for doctors and other health providers to deliver services.
  • The N.C. State Board of Elections and Ethics Enforcement has prepared frequently asked questions to assist individuals who were displaced by the storm understand their options for registering to vote and voting in this fall's election.
  • Disaster unemployment assistance is now available for North Carolinians unable to work due to Florence through the N.C. Department of Commerce's Division of Employment Security. For more information, people can call 866-795-8877 or visit des.nc.gov. Commerce's Division of Workforce Solutions is also applying for funds from the U.S. Department of Labor to create a temporary employment program for individuals whose employment has been affected by the storm.
  • The N.C. Insurance Commissioner is educating North Carolinians on their insurance information during storm disaster and recovery. The Commissioner encourages people to visit NCHurriClaims.com for information on recovery and insurance coverage.

Conference 2019 RFP Open
We want to hear from you! Submit your RFP to be a presenter at the 2019 LeadingAge North Carolina Annual Conference May 6-9 in Myrtle Beach, SC. The application is submitted online and is available by clicking here. Submissions are due by November 30th, plenty of time to organize your thoughts. Based on 2018 conference evaluations, attendees are interested in learning about:

  • finance/accounting
  • technology
  • public policy and regulations
  • workforce issues, successful retention and recruitment programs
  • communicating with family members
  • diversity of staff, board and residents
  • HIPAA compliance

We are seeking a variety of topics relevant to the field. Formats that include multi-disciplinary panels and member communities are encouraged. Submit your RFP today!

Tom Akins Available to Speak with Your Constituents

Tom is adding speaking engagements to his calendar thanks to members who are calling to request him on their meeting agendas. Think about when it would make sense to ask Tom to visit your community. As a free member service, he is available to offer trend analysis presentations and other topics for your constituents. Contact Tom today to discuss your needs. Please call Jennifer Gill in our office at 919-571-8333 for more information.

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Volunteer Spotlight


Kevin Parries
Carolina Village

Thanks to Kevin Parries, executive director of Carolina Village in Hendersonville, for his service to the board since 2016. Board members of LeadingAge North Carolina are leaders of our nonprofit membership and volunteers who offer their time and expertise with the sole purpose of enriching the field. Kevin serves as secretary of the board and we are so glad to get to know him better.

1.  Why did you become involved in LeadingAge North Carolina?
I attended my first LeadingAge North Carolina conference 16 years ago and fell immediately in love with the organization. I appreciate the ability to be able to reach out to peers and feel an immediate connection with each person you come in contact with. We are not competitors! We are peers and working for the same goal: working to enhance the quality of life for our seniors across our great state. I knew that I wanted to do everything within my power to take advantage of the many opportunities this organization has provided for me.

2.  What makes our mission meaningful to you?
LeadingAge North Carolina strives to ensure all of the older adults in North Carolina are treated with the highest respect and receive the highest quality of life and services our organization can provide. LeadingAge North Carolina is a catalyst for change and advocacy for seniors. I appreciate the opportunities and guidance the organization provides to me as a caregiver.

3.  If you had unlimited resources, what is the one thing you as a board member would like to do for the population we serve?
I would provide free healthcare for anyone over the age of 62 in the state of North Carolina.

4.  If you could swap jobs with a staff member for a day, what would you want to try and why?
This is a hard question, because all of our work is important and has its own meaning. While I think we should all be able to support any of our positions within our organization at any time, the position I would swap for the day would be our host in our dining room. Being able to greet our residents when they come to dine with us would be a treat.

5.  What do you do to relax, to get away, to recharge your batteries?
I like to travel to my favorite vacation spot in Mexico. I enjoy being able to turn off technology and enjoy the sounds of the ocean waves.

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Congratulations

 
Dale Melton
Covenant Village

Congratulations to LeadingAge North Carolina Foundation trustee Dale Melton on his selection as the next executive director at Covenant Village in Gastonia. Dale has served for the past five years as Director of Development at Salemtowne in Winston-Salem.

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Professional Development

State Night Out
October 29, 2018
6-7:30pm
Marriott Philadelphia Downtown

Make plans now to attend the LeadingAge North Carolina State Night Out, a members-only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

RSVP Online Today
More Information


NEW!!! Phase 3 RoP: What to Expect; Developing Your Facility Action Plan
Moving Mountains
: SNF Provider Training, Tools, and Insight to Conquer 2019 Industry Changes

Webinar Series
All sessions held the first Wednesday of each month from November 2018 to November 2019 at 2pm eastern time (except Jan. 2019)

Registration
Series: $800 members / $1,600 non-members
Individual session: $75 members / $125 non-members

NAB Approved Contact Hours: 1.25 each session

This webinar series will guide providers in implementing a step-wise action plan to manage the industry changes taking effect in 2019 including Phase 3 RoP (Requirements of Participation) and preparing for the reimbursement transition from Medicare PPS RUGs IV to the Patient Driven Payment Model (PDPM). Additional sessions may be added in the fall of 2019 based on member feedback and CMS updates.

Target Audience: Director of Nursing, Assistant Director of Nursing, Nurse Managers, Nursing Home Administrators, Nursing Staff & Leaders, RAI Coordinator, QA Director, Social Services, Staff Development Coordinator, Rehabilitation Services, Board Members

Register online today.
Download flyer.


Navigating the Future by Planning for the Unexpected

November 14, 2018 • 9:00am ~ 3:15pm
Novant Health Forsyth Medical Conference Center • Winston-Salem, NC

The Carolinas Center has partnered with North Carolina Partnership for Compassionate Care to provide "Navigating the Future by Planning for the Unexpected." This conference is designed for physicians, nurses, social workers, nursing home administrators, chaplains, healthcare managers, administrators and consumers to discover best practices and learn about the updates regarding end of life issues, as well as explore the National POLST Care Continuum Toolkit and the MOST Form.

For more information, visit: http://compassionatecarenc.org.



2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. Register today! Get inspired and stay on top of trends. We look forward to seeing you.

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A group purchasing organization of LeadingAge North Carolina.

PILLOW TALK

Linens are an important, but often overlooked, category when LeadingAge North Carolina members think about what is available through our Value First group purchasing organization. As with every contract members have access to, the goal is to save you money. Are you interested in any of the linen contracts below? Contact your Value First representative today!

Linen

Laundry and Linen Services

For additional information contact Value First representative Vanessa Ceasar at (404) 421-3956.

Value First group purchasing organization is owned by LeadingAge. The GPO is designed to leverage the buying power of LeadingAge members across the country to get the best pricing on a comprehensive array of products and services. This is your GPO!


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Advocacy in Action

Posted By Jennifer Gill, Thursday, October 4, 2018
Updated: Thursday, October 4, 2018


October 4, 2018

 

Tell Your Members Of Congress To Cosponsor The Nursing Home Workforce Quality Act (H.R. 6986)

The Issue

Right now, nursing homes that are assessed penalties above a certain level automatically lose their authority to train certified nursing assistants (CNAs) for 2 years. This “CNA Training Lockout” runs counter to a nursing home’s ability to provide the highest quality of care.

The Nursing Home Workforce Quality Act (H.R. 6986) has just been introduced in the U.S. House of Representatives. The bill would end the mandatory CNA training lockout. Rather than this arbitrary 2-year penalty, CMS and the states would have the discretion to impose a lockout under certain conditions; and any lockout imposed would end once the deficiencies citied are corrected.

By allowing nursing homes to regain their nursing assistant training authority as soon as deficiencies have been corrected, this new legislation will facilitate quality improvement in our nation’s nursing homes. Now is the time to use your voice and help us build momentum for this new legislation.

Contact your legislators NOW!

How You Can Help

Email your lawmakers TODAY!
Forward this action alert to your network.

Steps for Sending an Email:

Visit this action alert information page and follow the instructions to email your senator/representative.

 

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org



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Membership Update

Posted By Jennifer Gill, Friday, September 21, 2018
Updated: Friday, September 21, 2018


 September 21, 2018


Support Disaster Relief for LeadingAge NC Members

LeadingAge national has sent a fundraising appeal for its Disaster Relief Fund. Information about the fund – and how donations can be made – can be found by CLICKING HERE.

We have received a number of calls and emails from individuals AND businesses asking how they can contribute andwe think LeadingAge national’s Disaster Relief Fund is a great answer.

Why?

1.    LeadingAge national has been through this before, helping members respond to disasters from numerous hurricanes – most recently, Hurricane Harvey in Texas. They have theexpertise, integrity, and infrastructureto handle the fund in a trusted way.

2.    100% of all donations will go directly to member organizations and their staffto cover a range of needs including basics supplies such as food and water. All donations are tax-deductible.

3.    In talking with LeadingAge Texas about their experience with the fund after Hurricane Harvey, member communities’ staff received the vast majority of disbursements from the fund. We’ll be sharing the process for making requests from the fund with our member community CEOs later today…in the meantime, it might be helpful to know thatLeadingAge Texas member communities and their staff received $200,000from LeadingAge national’s Disaster Relief Fund after Harvey struck in 2016.

We can tell you that there has been a tremendous outpouring of offers from across the country to assist LeadingAge North Carolina member communities. Earlier this afternoon, information was sent to each LeadingAge state affiliate with details on how to contribute, and how to encourage their members and others to do the same.

We are extremely grateful for LeadingAge national’s leadership with the fund and humbled by the compassion they are showing.

For a staff member who is facing the unthinkable – a car swept away by flood waters, a home that is underwater, a roof that is missing, children’s clothing destroyed, and more – contributions to the fund will make all the difference.

Please let us know if you have any questions about the LeadingAge national Disaster Relief Fund. We’ll keep you updated about contributions, disbursements, and the process for seeking help. And, as always, thank you for your continuing commitment to those in need.


LeadingAge NC Members Demonstrate Commitment,
Dedication to their Communities and Each Other

 

With a moment’s notice, a Lutheran Services Carolinas relief column loaded up and arrived late Monday night at Trinity Grove in Wilmington with resident medications, community water donated by Hotwire Communications, and 200 gallons of desperately needed gas. After several hours and lots of help, everything was unloaded. Trinity Grove’s Bonnie Skobel, John Frye, and Pete Nero and their team haven't stopped serving Trinity Grove since Thursday morning last week!


Contents
Click on the section you would like to view.
Advocacy & Policy
Strategic Thinking
News & Notes
Congratulations
Professional Development
Value First


Advocacy & Policy

Disaster Resources
LeadingAge North Carolina has created a page on our website dedicated to disaster resources: preparedness, response and recovery. Please visit the page regularly as we will add resources as we become aware of them. A host of federal and state agencies have also established webpages dedicated to providing information and resources related to Hurricane Florence. Here are three helpful sites:

  1. US Department of Health and Human Services
  2. Federal Emergency Management Agency
  3. North Carolina Department of Public Safety

Election Toolkit Now Available for You and Your Community
We recently released our 2018 Election Toolkit, a practical guide to all aspects of this fall’s contests. We encourage you to share it with your residents, staff, board, and friends…and let us know if you have any questions about it or the information it contains.

Not Just Nursing Homes’ Problem
September 12, 2018, The Hill
"No question: nursing home operation is complicated. It is important to recognize that nursing homes generally [...] work hard to provide the highest quality of care and services to their residents." Read Katie Smith Sloan's blog post in The Hill.

Purposeful Preparation for Phase 3
The new Phase 3 Requirements for Participation are scheduled to take effect November 28, 2019. While it may seem that the first two phases included the most work, Phase 3 includes a variety of programmatic changes that will require extensive training for staff, including comprehensive person-centered care planning. Join other LeadingAge members for a valuable webinar packed with information you can put to use today. Here are the details:

Thursday, September 27
2-3 p.m. ET
Discounted Rate: $69

  • Gain a deeper understanding of the Phase 3 required elements and how they will impact current policies and practices.
  • Analyze the components of the regulations that are new in Phase 3 and those that are additions to what is already in place.
  • Discuss important timelines for compliance and action items your staff should prioritize to address in the immediate future.

To register for the webinar, CLICK HERE. Questions? Contact Webinars@LeadingAge.org or 1-866-898-2624 option 1.

CMS Proposed New Rules
On September 17, 2018, CMS released “proposed” new rules to remove unnecessary Medicare Compliance requirements for healthcare facilities; they are expected to save providers an estimated $1.12 billion annually. The new changes will reduce the amount of time and resources providers spend on CMS-mandated compliance activities and focus on quality of care. LeadingAge national’s staff are examining the relevant rules to comprehend the effect of it on our members. We will have details by our next Member Update on October 4. CLICK HERE for a CMS Fact Sheet on the proposed rules.

LeadingAge National's Advocacy Accomplishments
Click here
for a comprehensive look at recent legislative, regulatory, and policy accomplishments. As American’s trusted voice for aging – and LeadingAge North Carolina’s valued partner – we hope you’ll take a moment to see your national association at work!

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Strategic Thinking

Member Questions
Members across the state weighed in on the issue of dog leashes. Download a spreadsheet of responses here.

Too Many Projects
September-October 2018, Harvard Business Review
This insightful article from Harvard Business Review talks about “initiative overload” and how it can lead to severe stress at levels below your senior management team.

The Loneliness Effect
September 6, 2018, U.S. News & World Report
Is it possible that residents in your community feel isolated despite all of the activities provided? What initiatives are in place to prevent and respond to loneliness among residents on your campus? "Researchers now contend that social isolation and loneliness may represent a greater public health hazard than obesity or a near pack-a-day smoking habit." Read more.

A Health Care Policy that Puts the Ending First
September 12, 2018, Politico
After a personal experience with end of life care issues, a physician leader attempts to document patients' wishes in a systematic way. His goal is to provide better care while also working with Medicare to keep costs affordable. Doing so is often an uphill battle among his colleagues whose do not always feel comfortable talking about death instead of cure. Read more.

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News and Notes

Conference 2019 RFP Open
We want to hear from you! Submit your RFP to be a presenter at the 2019 LeadingAge North Carolina Annual Conference May 6-9 in Myrtle Beach, SC. The application is submitted online and is available by clicking here. Submissions are due by November 30th, plenty of time to organize your thoughts. Based on 2018 conference evaluations, attendees are interested in learning about:

  • finance/accounting
  • technology
  • public policy and regulations
  • workforce issues, successful retention and recruitment programs
  • communicating with family members
  • diversity of staff, board and residents
  • HIPAA compliance

We are seeking a variety of topics relevant to the field. Formats that include multi-disciplinary panels and member communities are encouraged. Submit your RFP today!

New Medicare Cards: Progress Update
As of August 31, CMS had mailed nearly 35 million new Medicare cards and continues to mail more every day. CMS is processing claims and eligibility requests with the Medicare Beneficiary Identifier (MBI), showing that providers are successfully using the new number. CLICK HERE for more details.

L.A. Wants To Be The Age-Friendliest U.S. City: How's It Going?
September 13, 2018, Forbes
Between 2010-2030, the Los Angeles region's over 65 population is expected to nearly double from 1.1 million to 2.1 million. Purposeful Aging Los Angeles, the name of LA's project to become the most age-friendly city in the world, is still in its infancy. Read on for a progress report, early surprise findings, and how your community could become more aging friendly.

Resources for "Dress Like a 100-Year Old Day" at Elementary Schools
LeadingAge has scribed, in collaboration with Pioneer Network and Eden, about an ageist activity in some schools on the 100th day of school. Please feel free to share this article with your school boards, superintendents and local elementary schools. The article contains positive, concrete activities that schools can choose to do on the 100th day of school that incorporate our member communities, their residents, and staff.

More Seniors Age in Place Thanks to Growth of ‘Villages’
September 13, 2018, Home Health Care News
According to this article, there are nearly 240 active villages and 150 in development across 45 states and Washington, D.C., according to Village to Village Network. Read more about this growing phenomenon and how it might affect your community.

Tom Akins Available to Speak with Your Constituents

Enhance your next board, resident, or staff meeting with a presentation by Tom Akins of LeadingAge North Carolina. As a free member service, Tom is available to offer trend analysis presentations and other topics for your constituents. Contact Tom today to discuss your needs. If you have ever heard Tom speak, you know his enthusiasm for the field is infectious. Please call Jennifer Gill in our office at 919-571-8333 for more information.

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Congratulations

 
Tom Akins & Arnie Thompson,
executive director of Friends Homes

Tom Akins & Steve Fleming,
CEO of Well-Spring


Friends Homes in Greensboro celebrated its 60th anniversary this week.

Congratulations on six decades of serving residents and the community! The photos are from the anniversary celebration dinner held earlier this week in Greensboro.

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Professional Development


Many of our members are dealing with the continuing effects
of Hurricane Florence.

  • Because we know that minds and hearts are focused on cleanup and relief efforts, the maintenance symposium and the caregiver support seminar will be rescheduled.
  • We will provide an opportunity for maintenance staff and other interested staff to call in on September 27 from 10-11 am to connect with their peers and gain professional disaster recovery advice.
  • Representatives from RestorePro, Modern Systems and Shaw Industries will be available during that time, as well as staff from LeadingAge North Carolina.
  • To access the call, dial (303) 248-0285 and, when prompted, enter the passcode of 5718333. 

State Night Out
October 29, 2018
6-7:30pm
Marriott Philadelphia Downtown

A LeadingAge North Carolina members only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

RSVP Online Today
More Information



NEW!!! Phase 3 RoP: What to Expect; Developing Your Facility Action Plan
Moving Mountains
: SNF Provider Training, Tools, and Insight to Conquer 2019 Industry Changes

Webinar Series
All sessions held the first Wednesday of each month from November 2018 to November 2019 at 2pm eastern time (except Jan. 2019)

Registration
Series: $800 members / $1,600 non-members
Individual session: $75 members / $125 non-members

NAB Approved Contact Hours: 1.25 each session

This webinar series will guide providers in implementing a step-wise action plan to manage the industry changes taking effect in 2019 including Phase 3 RoP (Requirements of Participation) and preparing for the reimbursement transition from Medicare PPS RUGs IV to the Patient Driven Payment Model (PDPM). Additional sessions may be added in the fall of 2019 based on member feedback and CMS updates.

Target Audience: Director of Nursing, Assistant Director of Nursing, Nurse Manages, Nursing Home Administrators, Nursing Staff & Leaders, RAI Coordinator, QA Director, Social Services, Staff Development Coordinator, Rehabilitation Services, Board Members

Register online today.
Download flyer.



Navigating the Future by Planning for the Unexpected


November 14, 2018 • 9:00am ~ 3:15pm
Novant Health Forsyth Medical Conference Center • Winston-Salem, NC

The Carolinas Center has partnered with North Carolina Partnership for Compassionate Care to provide Navigating the Future by Planning for the Unexpected. This conference is designed for physicians, nurses, social workers, nursing home administrators, chaplains, healthcare managers, administrators and consumer to discover best practices and learn about the updates regarding end of life issues, as well as explore the National POLST Care Continuum Toolkit and the MOST Form.

For more information, visit: http://compassionatecarenc.org.




2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. Register today! Get inspired and stay on top of trends. We look forward to seeing you.

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A group purchasing organization of LeadingAge North Carolina.

Medical Supplies and Equipment

  • Abbott Nutrition
  • ArjoHuntleigh
  • Bard Medical
  • Becton, Dickinson
  • Convatec
  • Covidien
  • Essity/SCA Tena
  • First Quality
  • Sage Products
  • Smith & Nephew

(This list is a small sample of GPO manufacturer contracts
in the med-surg spend category.)

When was the last time your community analyzed medical supplies costs? Can’t remember? Let Value First do a cost study for you. A cost study is a detailed, line-item analysis of what your community is currently paying compared to pricing available through Value First group purchasing organization. Whether your distributor is McKesson, Medline, Neil Medical, Holladay (or a different company) we can do an analysis for you. This is a free service available to LeadingAge/Value First members.


Request a Cost Study Today!

  • To submit your cost study request click here.
  • For additional information contact Value First representative Vanessa Ceasar at (404) 421-3956.

Value First group purchasing organization is owned by LeadingAge. The GPO is designed to leverage the buying power of LeadingAge members across the country to get the best pricing on a comprehensive array of products and services.
This is your GPO!


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Membership Update

Posted By Jennifer Gill, Friday, September 7, 2018
Updated: Thursday, September 6, 2018


 September 7, 2018


The Member Update is published twice a month. If this issue was forwarded to you by a colleague and you would like to receive it directly,
please contact Jennifer Gill at 919-571-8333.


Contents
Click on the section you would like to view.
Advocacy & Policy
Strategic Thinking
News & Notes
Congratulations
Professional Development
Value First


Advocacy & Policy

Election Toolkit Now Available for You and Your Community
Last Friday we released our 2018 Election Toolkit, a practical guide to all aspects of this fall’s contests. We encourage you to share it with your residents, staff, board, and friends…and let us know if you have any questions about it or the information it contains.


LeadingAge Responds to Concerns About Reported Staffing Levels
LeadingAge President and CEO Katie Smith Sloan has responded to
concerns raised by Senator Ron Wyden (D-OR), a ranking member of the Senate Finance Committee, on whether seniors and their families have accurate and complete information about the quality of nursing homes. Senator’s Wyden’s concerns are based on a report published by The New York Times earlier this summer regarding reported staffing levels in nursing homes under the new payroll-based journal (PBJ) system. LeadingAge President and CEO Katie Smith Sloan called on CMS to change its policy to adjust a nursing home’s Five Star rating as soon as the PBJ staffing data has been corrected rather than waiting until the end of the quarter.

Researchers Identify Key Characteristics of Hospitals' Preferred Skilled
Nursing Care Providers August 20, 2018, McKnight's Long-Term Care News

With the advent of bundled payment programs and accountable care organizations, hospitals are forming tighter bonds with skilled nursing facilities across the country. But are these “preferred providers” of hospitals actually providing higher quality care than their “non-preferred” peers? Read more.

Do You Have Employees Who Will be Affected by The End of Temporary Protected Status of Individuals from Liberia, Nicaragua, El Salvador or Haiti? We Want to Know.
Providers across the US who have employees from Liberia, Nicaragua, El Salvador or Haiti will lose them in the next year due to the end of the Temporary Protected Status (TPS) program. In some cases, individuals from these countries have been here for many years (some up to 30) through a Federal Program that designates a foreign country for TPS due to conditions in the country that temporarily prevent the country’s nationals from returning safely, or in certain circumstances, where the country is unable to handle the return of its nationals adequately. Those conditions include:

  • Ongoing armed conflict (such as civil war)
  • An environmental disaster (such as earthquake or hurricane), or an epidemic
  • Other extraordinary and temporary conditions

We would like to know if any of our members will lose employees due to the end of this program for those countries. Please contact Jennifer Gill and let her know how many (not who) could be lost – or if you have questions about it. LeadingAge national is trying to gauge the impact on our field by the end of this program.

Western NC City Considering Implementing Nonprofit Payments in Lieu of Taxes
The Hendersonville City Council is considering targeting charitable nonprofits and churches in the community by implementing a "voluntary" payment in lieu of taxes (PILOT) program to seek tax payments from their tax-exempt property. A public records request indicates tax-exempt properties in the city make up $404.5 million in value, yet the largest share of tax-exempt properties ($170 million) is occupied by federal, state, and local governments, not nonprofits. Hendersonville would not require governments to pay PILOTS on their property. This would cut into nonprofits' already limited financial resources, which is particularly troubling since 56% of North Carolina nonprofits lacked the adequate resources to fully meet the demands for their services last year.

New Guidance: Fair Housing Act and Americans with Disabilities Act
LeadingAge has provided new guidance that summarizes the Fair Housing Act (FHA) and Americans with Disabilities Act (ADA). The guidance should help members answer the following questions:

  • What are the protected classes of individuals under FHA?
  • Are senior housing providers exempt from part of the FHA?
  • Does the ADA apply to senior housing situations?

The FHA and the ADA are the two main anti-discrimination statutes that affect senior living providers. Knowing how these statutes apply to various settings is important to all staff – from marketing personnel at the beginning of the process through the front-line and maintenance staff upon move-in. Download the guidance.

Service Coordinator Resource Guide and Online Learning Tool Now Available
The U.S. Housing & Urban Development Department (HUD) has released three new Service Coordination resources and tools. Check out these resources from HUD for multifamily housing information.

  • Service Coordinators in Multifamily Housing Online Learning Tool: Designed for service coordinators who are new to the program or experienced practitioners who want to refresh their skills, this self-paced, self-directed training provides guidance on how to run an effective service coordination program. The tool includes up-to-date information on program standards, video interviews with practitioners highlighting best practices and short quizzes to test your knowledge. Service coordinators who complete the training will receive credit towards ongoing training requirements
  • Service Coordinators in Multifamily Housing Program Resource Guide: This companion resource guide provides training on the Online Learning Tool and an overview of what to expect during an on-site or remote review by HUD Regional or Satellite office staff.
  • Multifamily Housing Finance and Grants Management Toolkit: Designed for grantees and sub-recipients, this guide provides supplemental guidance on fulfilling fiduciary grants management responsibilities.

Capital Needs Assessment e-Tool Requirement for PRACs Suspended
The U.S. Housing & Urban Development Department (HUD) has suspended use of the CNA e-Tool for PRAC budgeting purposes. Until further notice, PRAC projects needing to submit a rent increase should follow previous guidance in HUD Handbook 4350.1, Chapter 7: Processing Budgeted Rent Increases.

Read the Aug. 3 memo.

Members with questions should contact Jennifer Larson at 202-402-7141. Members can also share questions and feedback on the impacts of this memo and efforts to obtain rent adjustments with LeadingAge.

Vermont ACO Tests 1-Night Hospital-Stay Waiver
August 22, 2018, McKnight's Long-Term Care News
A Vermont accountable care organization is trying out a new approach to better coordinating care between hospitals and skilled nursing facilities. Read more.



Strategic Thinking


Member Questions
What responses did your colleagues provide on the following questions? Click on the topic to download an Excel spreadsheet.

New Reports Explore Global Expansion of Foreign-Born Aging Services Workforce
Three new reports explore the characteristics and migration routes of foreign-born workers and the benefits and challenges associated with an expanding foreign-born workforce in the field of aging services.

Foreign-born nurses and personal care assistants make up an increasingly significant percentage of workers in our field. around the world. These immigrant/migrant workers, who come primarily from developing countries, bring myriad benefits to aging services organizations that employ them and the care recipients they serve, according to findings from a 2018 study by the LeadingAge LTSS Center @UMass Boston.

Strategic Focus Newsletter Examines Governance Issues
Click here to view the one-page newsletter Strategic Focus, our new publication, that examines a specific governance topic to help you, your leadership team and your board in planning, strategic thinking, and execution as you seek to sustain and amplify your mission. A hearty thank you to our good friends at LeadingAge Virginia for sharing their content for use in this publication.

Technology Selection Tools
LeadingAge CAST has updated its Functional Assessment and Activity Monitoring Technology Selection Tool, one of six resources to assist members to choose the best technology. The Functional Assessment and Activity Monitoring tool now includes updates to its product matrix and online selection tool. A new vendor, APDM, Inc., has been added to the tool, which represents 13 vendors and 14 products.


News and Notes

Conference 2019 RFP Open
We want to hear from you! Submit your RFP to be a presenter at the 2019 LeadingAge North Carolina Annual Conference May 6-9 in Myrtle Beach, SC. The application is submitted online and is available by clicking here. Submissions are due by November 30th, plenty of time to organize your thoughts. Based on 2018 conference evaluations, attendees are interested in learning about:

  • finance/accounting
  • technology
  • public policy and regulations
  • workforce issues, successful retention and recruitment programs
  • communicating with family members
  • diversity of staff, board and residents
  • HIPAA compliance

We are seeking a variety of topics relevant to the field. Formats that include multi-disciplinary panels and member communities are encouraged. Submit your RFP today!

2018 National Study of Long-Term Care Providers
The CDC’s National Center for Health Statistics has started the fourth wave of the National Study of Long-Term Care Providers (NSLTCP). NSLTCP is an ongoing federally funded study to report information about the characteristics of five major sectors of long-term care services— assisted living and similar residential care, adult day, home health, nursing home, and hospice. The 2018 study will be collecting information from a randomly selected sample of nearly 4,000 provider organizations throughout the United States. If your organization is contacted about the 2018 study, please participate and encourage others to do the same. Your participation enables NCHS to continue to serve you with reliable, trusted information, to support you in the important work you do serving participants or residents, their families, and your communities.

2018 Salary & Benefits Report for Life Plan Communities Now Available
The national average hourly rate for CNAs in Continuing Care Retirement Communities/Life Plan Communities (CCRCs) saw an increase of about 3.35%, according to the 2018-2019 CCRC salary and benefits report published by the Hospital & Healthcare Compensation Service (HCS) in cooperation with LeadingAge.

Tom Akins Available to Speak with Your Constituents

Enhance your next board, resident, or staff meeting with a presentation by Tom Akins of LeadingAge North Carolina. As a free member service, Tom is available to offer trend analysis presentations and other topics for your constituents. Contact Tom today to discuss your needs. If you have ever heard Tom speak, you know his enthusiasm for the field is infectious. Please call Jennifer Gill in our office at 919-571-8333 for more information.


Congratulations


Lounge (Phase 1)

 
Theater Rendering (Phase 2)

(photos courtesy of Well-Spring)


WellSpring, A Life Plan Community Opens Phase 1 of Construction Project

Well•Spring, A Life Plan Community has opened Phase 1 of a $30-million expansion to house a wide array of new amenities, including additional dining options and a major strategic shift toward on-site access to significant arts programming. The newly opened Bauman Bistro and Special Occasions Room nearly triple the dining space for Well•Spring’s 420 residents. A new lounge, which can seat approximately 65 people, will offer residents a full bar with mixed drinks for the first time. Construction on Phase 2 – the Resident Activity Center – is expected to be completed around late November. The center will feature a new 340-seat theater, art studios, a woodworking and hobby shop, rehearsal space and the Jo Safrit & Cathy Ennis Gallery, showcasing rotating exhibits of artworks from the collection of UNCG’s Weatherspoon Art Museum.


Professional Development


New!! Mid-Atlantic CCRC/Life Plan
Marketing and Communications Symposium

with LeadingAge Virginia and LeadingAge Maryland
September 19, 2018
Covenant Woods Retirement Community
Mechanicsville, VA

Three states - one place! Marketers - network and learn with members from LeadingAge NC, VA, and MD! We have a great day planned with plenty of time to connect and share with peers, including a "dutch-treat" networking dinner the evening before the symposium.

Topics

  • The Digital Tools and Techniques Essential for Senior Living Marketing
    As digital marketing grows in importance for senior living communities, marketers are discovering that one approach does not fit all types of services at a CCRC/LPC.
  • Marketing Your Message with Public Relations
    Learn to use Facebook and engage key audiences by telling your community's most interesting stories. When done strategically, Facebook is a cost effective way to market your CCRC/LPC and to shape your community's public image.
  • Preparing for the Next Generation of Senior Living Consumers
    It’s very clear that senior living is experiencing a shift in consumer preferences, and research shows that Baby Boomers present very different characteristics from previous older adult generations.
  • Creative and Unique Marketing Applications
    A panel comprised of three member communities will discuss their education/community involvement and share best practices.

Speakers from:

Find hotel and dinner information by clicking below:

Register Online Today
Download Flyer


State Night Out
October 29, 2018
6-7:30pm
Marriott Philadelphia Downtown

A LeadingAge North Carolina members only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

RSVP Online Today
More Information



New! Maintenance Forum
September 27, 2018
10am-3pm
RestorePro
8201 Brownleigh Dr.
Raleigh, NC 27617

$75 First person
$50 Additional persons from the same community
4.0 NHA credits

Join us for this disaster readiness seminar sponsored by Value First. Continental breakfast and lunch are included.

Topics

  • Recommended procedures for maintaining floor coverings including proper cleaning solutions, equipment, methods and products to be used after disaster
  • Emergency protocol and communication methods
  • Water, mold, fire and storm restoration

Speakers

Register Online Today
Download Flyer



NEW!! Caregiver Support Seminar
October 10 in Charlotte location TBA
October 11 at Carol Woods in Chapel Hill
10am-3pm
4.0 NHA

$99 1st person
$75 Additional persons from the same community
$150 Non-members

Every staff person in your community would benefit from the Caregiver Support Seminar we have planned: Nursing, Dining, Administrative Support, Facilities, Therapists, Management, and more.

This day is designed to help staff:

  • Understand and practice how to respond with empathy and support to residents living with dementia
  • Respond to our own, as well as resident and family member grief
  • Discuss the inherent fear of death and the significance of this topic for those who work with the sick and dying
  • Examine moral courage and what it takes to make tough decisions

Register Online for October 10th in Charlotte
Register Online for October 11th in Chapel Hill
Download Flyer



2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. Register today! Get inspired and stay on top of trends. We look forward to seeing you.


A group purchasing organization of LeadingAge North Carolina.

Medical Supplies and Equipment

  • Abbott Nutrition
  • ArjoHuntleigh
  • Bard Medical
  • Becton, Dickinson
  • Convatec
  • Covidien
  • Essity/SCA Tena
  • First Quality
  • Sage Products
  • Smith & Nephew

(This list is a small sample of GPO manufacturer contracts
in the med-surg spend category.)

When was the last time your community analyzed medical supplies costs? Can’t remember? Let Value First do a cost study for you. A cost study is a detailed, line-item analysis of what your community is currently paying compared to pricing available through Value First group purchasing organization. Whether your distributor is McKesson, Medline, Neil Medical, Holladay (or a different company) we can do an analysis for you. This is a free service available to LeadingAge/Value First members.


Request a Cost Study Today!

  • To submit your cost study request click here.
  • For additional information contact Value First representative Vanessa Ceasar at (404) 421-3956.

Value First group purchasing organization is owned by LeadingAge. The GPO is designed to leverage the buying power of LeadingAge members across the country to get the best pricing on a comprehensive array of products and services.
This is your GPO!





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Professional Development Update September 2018

Posted By Jennifer Gill, Wednesday, September 5, 2018
Updated: Wednesday, September 5, 2018

  September 5, 2018


IN THIS ISSUE:

  1. 2019 Annual Conference RFP
  2. Marketing Symposium
  3. Night Out
  4. Maintenance Forum  (New! Registration Now Open)
  5. Caregiver Support Seminar  (New! Registration Now Open)


Conference 2019 RFP Open

We want to hear from you! Submit your RFP to be a presenter at the 2019 LeadingAge North Carolina Annual Conference May 6-9 in Myrtle Beach, SC. The application is submitted online and is available by clicking here. Submissions are due by November 30th, plenty of time to organize your thoughts. Based on 2018 conference evaluations, attendees are interested in learning about:

  • finance/accounting
  • technology
  • public policy and regulations
  • workforce issues, successful retention and recruitment programs
  • communicating with family members
  • diversity of staff, board and residents
  • HIPAA compliance

We are seeking a variety of topics relevant to the field. Formats that include multi-disciplinary panels and member communities are encouraged. Submit your RFP today!




Mid-Atlantic CCRC/Life Plan
Marketing and Communications Symposium

with LeadingAge Virginia and LeadingAge Maryland
September 19, 2018
Covenant Woods Retirement Community
Mechanicsville, VA

Three states - one place! Come network and learn with members from LeadingAge NC, VA, and MD! We have a great day planned with plenty of time to connect and share with peers, including a networking dinner the evening before the symposium.

Topics

  • The Digital Tools and Techniques Essential for Senior Living Marketing
    As digital marketing grows in importance for senior living communities, marketers are discovering that one approach does not fit all types of services at a CCRC/LPC.
  • Marketing Your Message with Public Relations
    Learn to use Facebook and engage key audiences by telling your community's most interesting stories. When done strategically, Facebook is a cost effective way to market your CCRC/LPC and to shape your community's public image.
  • Preparing for the Next Generation of Senior Living Consumers
    It’s very clear that senior living is experiencing a shift in consumer preferences, and research shows that Baby Boomers present very different characteristics from previous older adult generations.
  • Creative and Unique Marketing Applications
    A panel comprised of three member communities will discuss their education/community involvement and share best practices.

Speakers from:

Find hotel and dinner information by clicking below:

Register Online Today
Download Flyer


 

State Night Out
October 29, 2018
6-7:30pm
Marriott Philadelphia Downtown

A LeadingAge North Carolina members only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

RSVP Online Today
More Information



New!! Maintenance Forum

September 27, 2018
10am-3pm
RestorePro
8201 Brownleigh Dr.
Raleigh, NC 27617


$75 First person
$50 Additional persons from the same community
4.0 NHA credits

Join us for this disaster readiness seminar sponsored by Value First. Continental breakfast and lunch are included.

Topics

  • Recommended procedures for maintaining floor coverings including proper cleaning solutions, equipment, methods and products to be used after disaster
  • Emergency protocol and communication methods
  • Water, mold, fire and storm restoration

Speakers

Register Online Today
Download Flyer



NEW!! Caregiver Support Seminar

October 10 in Charlotte location TBA
October 11 at Carol Woods in Chapel Hill
10am-3pm
4.0 NHA

$99 1st person
$75 Additional persons from the same community
$150 Non-members

Every staff person in your community would benefit from the Caregiver Support Seminar we have planned: Nursing, Dining, Administrative Support, Facilities, Therapists, Management, and more.

This day is designed to help staff:

  • Understand and practice how to respond with empathy and support to residents living with dementia
  • Respond to our own, as well as resident and family member grief
  • Discuss the inherent fear of death and the significance of this topic for those who work with the sick and dying
  • Examine moral courage and what it takes to make tough decisions

Register Online for October 10th in Charlotte
Register Online for October 11th in Chapel Hill
Download Flyer



2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. Register today! Get inspired and stay on top of trends. We look forward to seeing you.


LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org



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Calendar

12/5/2018
Phase 3: Implementing an Effective QAPI Program

1/9/2019
PDPM: Effective Systems and Coding of Section GG

2/6/2019
Phase 3: Implementing an effective SNF Compliance & Ethics Program

3/6/2019
SNF Quali Reporting (QRP) and SNF Value Based Purchasing (VBP) Programs

4/3/2019
PDPM: Developing ICD.10 Expertise for Effective Coding of Clinical Categories & Non-Therapy

LeadingAge NC News
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