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Membership Update

Posted By Jennifer Gill, Friday, September 21, 2018
Updated: Friday, September 21, 2018


 September 21, 2018


Support Disaster Relief for LeadingAge NC Members

LeadingAge national has sent a fundraising appeal for its Disaster Relief Fund. Information about the fund – and how donations can be made – can be found by CLICKING HERE.

We have received a number of calls and emails from individuals AND businesses asking how they can contribute andwe think LeadingAge national’s Disaster Relief Fund is a great answer.

Why?

1.    LeadingAge national has been through this before, helping members respond to disasters from numerous hurricanes – most recently, Hurricane Harvey in Texas. They have theexpertise, integrity, and infrastructureto handle the fund in a trusted way.

2.    100% of all donations will go directly to member organizations and their staffto cover a range of needs including basics supplies such as food and water. All donations are tax-deductible.

3.    In talking with LeadingAge Texas about their experience with the fund after Hurricane Harvey, member communities’ staff received the vast majority of disbursements from the fund. We’ll be sharing the process for making requests from the fund with our member community CEOs later today…in the meantime, it might be helpful to know thatLeadingAge Texas member communities and their staff received $200,000from LeadingAge national’s Disaster Relief Fund after Harvey struck in 2016.

We can tell you that there has been a tremendous outpouring of offers from across the country to assist LeadingAge North Carolina member communities. Earlier this afternoon, information was sent to each LeadingAge state affiliate with details on how to contribute, and how to encourage their members and others to do the same.

We are extremely grateful for LeadingAge national’s leadership with the fund and humbled by the compassion they are showing.

For a staff member who is facing the unthinkable – a car swept away by flood waters, a home that is underwater, a roof that is missing, children’s clothing destroyed, and more – contributions to the fund will make all the difference.

Please let us know if you have any questions about the LeadingAge national Disaster Relief Fund. We’ll keep you updated about contributions, disbursements, and the process for seeking help. And, as always, thank you for your continuing commitment to those in need.


LeadingAge NC Members Demonstrate Commitment,
Dedication to their Communities and Each Other

 

With a moment’s notice, a Lutheran Services Carolinas relief column loaded up and arrived late Monday night at Trinity Grove in Wilmington with resident medications, community water donated by Hotwire Communications, and 200 gallons of desperately needed gas. After several hours and lots of help, everything was unloaded. Trinity Grove’s Bonnie Skobel, John Frye, and Pete Nero and their team haven't stopped serving Trinity Grove since Thursday morning last week!


Contents
Click on the section you would like to view.
Advocacy & Policy
Strategic Thinking
News & Notes
Congratulations
Professional Development
Value First


Advocacy & Policy

Disaster Resources
LeadingAge North Carolina has created a page on our website dedicated to disaster resources: preparedness, response and recovery. Please visit the page regularly as we will add resources as we become aware of them. A host of federal and state agencies have also established webpages dedicated to providing information and resources related to Hurricane Florence. Here are three helpful sites:

  1. US Department of Health and Human Services
  2. Federal Emergency Management Agency
  3. North Carolina Department of Public Safety

Election Toolkit Now Available for You and Your Community
We recently released our 2018 Election Toolkit, a practical guide to all aspects of this fall’s contests. We encourage you to share it with your residents, staff, board, and friends…and let us know if you have any questions about it or the information it contains.

Not Just Nursing Homes’ Problem
September 12, 2018, The Hill
"No question: nursing home operation is complicated. It is important to recognize that nursing homes generally [...] work hard to provide the highest quality of care and services to their residents." Read Katie Smith Sloan's blog post in The Hill.

Purposeful Preparation for Phase 3
The new Phase 3 Requirements for Participation are scheduled to take effect November 28, 2019. While it may seem that the first two phases included the most work, Phase 3 includes a variety of programmatic changes that will require extensive training for staff, including comprehensive person-centered care planning. Join other LeadingAge members for a valuable webinar packed with information you can put to use today. Here are the details:

Thursday, September 27
2-3 p.m. ET
Discounted Rate: $69

  • Gain a deeper understanding of the Phase 3 required elements and how they will impact current policies and practices.
  • Analyze the components of the regulations that are new in Phase 3 and those that are additions to what is already in place.
  • Discuss important timelines for compliance and action items your staff should prioritize to address in the immediate future.

To register for the webinar, CLICK HERE. Questions? Contact Webinars@LeadingAge.org or 1-866-898-2624 option 1.

CMS Proposed New Rules
On September 17, 2018, CMS released “proposed” new rules to remove unnecessary Medicare Compliance requirements for healthcare facilities; they are expected to save providers an estimated $1.12 billion annually. The new changes will reduce the amount of time and resources providers spend on CMS-mandated compliance activities and focus on quality of care. LeadingAge national’s staff are examining the relevant rules to comprehend the effect of it on our members. We will have details by our next Member Update on October 4. CLICK HERE for a CMS Fact Sheet on the proposed rules.

LeadingAge National's Advocacy Accomplishments
Click here
for a comprehensive look at recent legislative, regulatory, and policy accomplishments. As American’s trusted voice for aging – and LeadingAge North Carolina’s valued partner – we hope you’ll take a moment to see your national association at work!

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Strategic Thinking

Member Questions
Members across the state weighed in on the issue of dog leashes. Download a spreadsheet of responses here.

Too Many Projects
September-October 2018, Harvard Business Review
This insightful article from Harvard Business Review talks about “initiative overload” and how it can lead to severe stress at levels below your senior management team.

The Loneliness Effect
September 6, 2018, U.S. News & World Report
Is it possible that residents in your community feel isolated despite all of the activities provided? What initiatives are in place to prevent and respond to loneliness among residents on your campus? "Researchers now contend that social isolation and loneliness may represent a greater public health hazard than obesity or a near pack-a-day smoking habit." Read more.

A Health Care Policy that Puts the Ending First
September 12, 2018, Politico
After a personal experience with end of life care issues, a physician leader attempts to document patients' wishes in a systematic way. His goal is to provide better care while also working with Medicare to keep costs affordable. Doing so is often an uphill battle among his colleagues whose do not always feel comfortable talking about death instead of cure. Read more.

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News and Notes

Conference 2019 RFP Open
We want to hear from you! Submit your RFP to be a presenter at the 2019 LeadingAge North Carolina Annual Conference May 6-9 in Myrtle Beach, SC. The application is submitted online and is available by clicking here. Submissions are due by November 30th, plenty of time to organize your thoughts. Based on 2018 conference evaluations, attendees are interested in learning about:

  • finance/accounting
  • technology
  • public policy and regulations
  • workforce issues, successful retention and recruitment programs
  • communicating with family members
  • diversity of staff, board and residents
  • HIPAA compliance

We are seeking a variety of topics relevant to the field. Formats that include multi-disciplinary panels and member communities are encouraged. Submit your RFP today!

New Medicare Cards: Progress Update
As of August 31, CMS had mailed nearly 35 million new Medicare cards and continues to mail more every day. CMS is processing claims and eligibility requests with the Medicare Beneficiary Identifier (MBI), showing that providers are successfully using the new number. CLICK HERE for more details.

L.A. Wants To Be The Age-Friendliest U.S. City: How's It Going?
September 13, 2018, Forbes
Between 2010-2030, the Los Angeles region's over 65 population is expected to nearly double from 1.1 million to 2.1 million. Purposeful Aging Los Angeles, the name of LA's project to become the most age-friendly city in the world, is still in its infancy. Read on for a progress report, early surprise findings, and how your community could become more aging friendly.

Resources for "Dress Like a 100-Year Old Day" at Elementary Schools
LeadingAge has scribed, in collaboration with Pioneer Network and Eden, about an ageist activity in some schools on the 100th day of school. Please feel free to share this article with your school boards, superintendents and local elementary schools. The article contains positive, concrete activities that schools can choose to do on the 100th day of school that incorporate our member communities, their residents, and staff.

More Seniors Age in Place Thanks to Growth of ‘Villages’
September 13, 2018, Home Health Care News
According to this article, there are nearly 240 active villages and 150 in development across 45 states and Washington, D.C., according to Village to Village Network. Read more about this growing phenomenon and how it might affect your community.

Tom Akins Available to Speak with Your Constituents

Enhance your next board, resident, or staff meeting with a presentation by Tom Akins of LeadingAge North Carolina. As a free member service, Tom is available to offer trend analysis presentations and other topics for your constituents. Contact Tom today to discuss your needs. If you have ever heard Tom speak, you know his enthusiasm for the field is infectious. Please call Jennifer Gill in our office at 919-571-8333 for more information.

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Congratulations

 
Tom Akins & Arnie Thompson,
executive director of Friends Homes

Tom Akins & Steve Fleming,
CEO of Well-Spring


Friends Homes in Greensboro celebrated its 60th anniversary this week.

Congratulations on six decades of serving residents and the community! The photos are from the anniversary celebration dinner held earlier this week in Greensboro.

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Professional Development


Many of our members are dealing with the continuing effects
of Hurricane Florence.

  • Because we know that minds and hearts are focused on cleanup and relief efforts, the maintenance symposium and the caregiver support seminar will be rescheduled.
  • We will provide an opportunity for maintenance staff and other interested staff to call in on September 27 from 10-11 am to connect with their peers and gain professional disaster recovery advice.
  • Representatives from RestorePro, Modern Systems and Shaw Industries will be available during that time, as well as staff from LeadingAge North Carolina.
  • To access the call, dial (303) 248-0285 and, when prompted, enter the passcode of 5718333. 

State Night Out
October 29, 2018
6-7:30pm
Marriott Philadelphia Downtown

A LeadingAge North Carolina members only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

RSVP Online Today
More Information



NEW!!! Phase 3 RoP: What to Expect; Developing Your Facility Action Plan
Moving Mountains
: SNF Provider Training, Tools, and Insight to Conquer 2019 Industry Changes

Webinar Series
All sessions held the first Wednesday of each month from November 2018 to November 2019 at 2pm eastern time (except Jan. 2019)

Registration
Series: $800 members / $1,600 non-members
Individual session: $75 members / $125 non-members

NAB Approved Contact Hours: 1.25 each session

This webinar series will guide providers in implementing a step-wise action plan to manage the industry changes taking effect in 2019 including Phase 3 RoP (Requirements of Participation) and preparing for the reimbursement transition from Medicare PPS RUGs IV to the Patient Driven Payment Model (PDPM). Additional sessions may be added in the fall of 2019 based on member feedback and CMS updates.

Target Audience: Director of Nursing, Assistant Director of Nursing, Nurse Manages, Nursing Home Administrators, Nursing Staff & Leaders, RAI Coordinator, QA Director, Social Services, Staff Development Coordinator, Rehabilitation Services, Board Members

Register online today.
Download flyer.



Navigating the Future by Planning for the Unexpected


November 14, 2018 • 9:00am ~ 3:15pm
Novant Health Forsyth Medical Conference Center • Winston-Salem, NC

The Carolinas Center has partnered with North Carolina Partnership for Compassionate Care to provide Navigating the Future by Planning for the Unexpected. This conference is designed for physicians, nurses, social workers, nursing home administrators, chaplains, healthcare managers, administrators and consumer to discover best practices and learn about the updates regarding end of life issues, as well as explore the National POLST Care Continuum Toolkit and the MOST Form.

For more information, visit: http://compassionatecarenc.org.




2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. Register today! Get inspired and stay on top of trends. We look forward to seeing you.

Back to top


A group purchasing organization of LeadingAge North Carolina.

Medical Supplies and Equipment

  • Abbott Nutrition
  • ArjoHuntleigh
  • Bard Medical
  • Becton, Dickinson
  • Convatec
  • Covidien
  • Essity/SCA Tena
  • First Quality
  • Sage Products
  • Smith & Nephew

(This list is a small sample of GPO manufacturer contracts
in the med-surg spend category.)

When was the last time your community analyzed medical supplies costs? Can’t remember? Let Value First do a cost study for you. A cost study is a detailed, line-item analysis of what your community is currently paying compared to pricing available through Value First group purchasing organization. Whether your distributor is McKesson, Medline, Neil Medical, Holladay (or a different company) we can do an analysis for you. This is a free service available to LeadingAge/Value First members.


Request a Cost Study Today!

  • To submit your cost study request click here.
  • For additional information contact Value First representative Vanessa Ceasar at (404) 421-3956.

Value First group purchasing organization is owned by LeadingAge. The GPO is designed to leverage the buying power of LeadingAge members across the country to get the best pricing on a comprehensive array of products and services.
This is your GPO!


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Membership Update

Posted By Jennifer Gill, Friday, September 7, 2018
Updated: Thursday, September 6, 2018


 September 7, 2018


The Member Update is published twice a month. If this issue was forwarded to you by a colleague and you would like to receive it directly,
please contact Jennifer Gill at 919-571-8333.


Contents
Click on the section you would like to view.
Advocacy & Policy
Strategic Thinking
News & Notes
Congratulations
Professional Development
Value First


Advocacy & Policy

Election Toolkit Now Available for You and Your Community
Last Friday we released our 2018 Election Toolkit, a practical guide to all aspects of this fall’s contests. We encourage you to share it with your residents, staff, board, and friends…and let us know if you have any questions about it or the information it contains.


LeadingAge Responds to Concerns About Reported Staffing Levels
LeadingAge President and CEO Katie Smith Sloan has responded to
concerns raised by Senator Ron Wyden (D-OR), a ranking member of the Senate Finance Committee, on whether seniors and their families have accurate and complete information about the quality of nursing homes. Senator’s Wyden’s concerns are based on a report published by The New York Times earlier this summer regarding reported staffing levels in nursing homes under the new payroll-based journal (PBJ) system. LeadingAge President and CEO Katie Smith Sloan called on CMS to change its policy to adjust a nursing home’s Five Star rating as soon as the PBJ staffing data has been corrected rather than waiting until the end of the quarter.

Researchers Identify Key Characteristics of Hospitals' Preferred Skilled
Nursing Care Providers August 20, 2018, McKnight's Long-Term Care News

With the advent of bundled payment programs and accountable care organizations, hospitals are forming tighter bonds with skilled nursing facilities across the country. But are these “preferred providers” of hospitals actually providing higher quality care than their “non-preferred” peers? Read more.

Do You Have Employees Who Will be Affected by The End of Temporary Protected Status of Individuals from Liberia, Nicaragua, El Salvador or Haiti? We Want to Know.
Providers across the US who have employees from Liberia, Nicaragua, El Salvador or Haiti will lose them in the next year due to the end of the Temporary Protected Status (TPS) program. In some cases, individuals from these countries have been here for many years (some up to 30) through a Federal Program that designates a foreign country for TPS due to conditions in the country that temporarily prevent the country’s nationals from returning safely, or in certain circumstances, where the country is unable to handle the return of its nationals adequately. Those conditions include:

  • Ongoing armed conflict (such as civil war)
  • An environmental disaster (such as earthquake or hurricane), or an epidemic
  • Other extraordinary and temporary conditions

We would like to know if any of our members will lose employees due to the end of this program for those countries. Please contact Jennifer Gill and let her know how many (not who) could be lost – or if you have questions about it. LeadingAge national is trying to gauge the impact on our field by the end of this program.

Western NC City Considering Implementing Nonprofit Payments in Lieu of Taxes
The Hendersonville City Council is considering targeting charitable nonprofits and churches in the community by implementing a "voluntary" payment in lieu of taxes (PILOT) program to seek tax payments from their tax-exempt property. A public records request indicates tax-exempt properties in the city make up $404.5 million in value, yet the largest share of tax-exempt properties ($170 million) is occupied by federal, state, and local governments, not nonprofits. Hendersonville would not require governments to pay PILOTS on their property. This would cut into nonprofits' already limited financial resources, which is particularly troubling since 56% of North Carolina nonprofits lacked the adequate resources to fully meet the demands for their services last year.

New Guidance: Fair Housing Act and Americans with Disabilities Act
LeadingAge has provided new guidance that summarizes the Fair Housing Act (FHA) and Americans with Disabilities Act (ADA). The guidance should help members answer the following questions:

  • What are the protected classes of individuals under FHA?
  • Are senior housing providers exempt from part of the FHA?
  • Does the ADA apply to senior housing situations?

The FHA and the ADA are the two main anti-discrimination statutes that affect senior living providers. Knowing how these statutes apply to various settings is important to all staff – from marketing personnel at the beginning of the process through the front-line and maintenance staff upon move-in. Download the guidance.

Service Coordinator Resource Guide and Online Learning Tool Now Available
The U.S. Housing & Urban Development Department (HUD) has released three new Service Coordination resources and tools. Check out these resources from HUD for multifamily housing information.

  • Service Coordinators in Multifamily Housing Online Learning Tool: Designed for service coordinators who are new to the program or experienced practitioners who want to refresh their skills, this self-paced, self-directed training provides guidance on how to run an effective service coordination program. The tool includes up-to-date information on program standards, video interviews with practitioners highlighting best practices and short quizzes to test your knowledge. Service coordinators who complete the training will receive credit towards ongoing training requirements
  • Service Coordinators in Multifamily Housing Program Resource Guide: This companion resource guide provides training on the Online Learning Tool and an overview of what to expect during an on-site or remote review by HUD Regional or Satellite office staff.
  • Multifamily Housing Finance and Grants Management Toolkit: Designed for grantees and sub-recipients, this guide provides supplemental guidance on fulfilling fiduciary grants management responsibilities.

Capital Needs Assessment e-Tool Requirement for PRACs Suspended
The U.S. Housing & Urban Development Department (HUD) has suspended use of the CNA e-Tool for PRAC budgeting purposes. Until further notice, PRAC projects needing to submit a rent increase should follow previous guidance in HUD Handbook 4350.1, Chapter 7: Processing Budgeted Rent Increases.

Read the Aug. 3 memo.

Members with questions should contact Jennifer Larson at 202-402-7141. Members can also share questions and feedback on the impacts of this memo and efforts to obtain rent adjustments with LeadingAge.

Vermont ACO Tests 1-Night Hospital-Stay Waiver
August 22, 2018, McKnight's Long-Term Care News
A Vermont accountable care organization is trying out a new approach to better coordinating care between hospitals and skilled nursing facilities. Read more.



Strategic Thinking


Member Questions
What responses did your colleagues provide on the following questions? Click on the topic to download an Excel spreadsheet.

New Reports Explore Global Expansion of Foreign-Born Aging Services Workforce
Three new reports explore the characteristics and migration routes of foreign-born workers and the benefits and challenges associated with an expanding foreign-born workforce in the field of aging services.

Foreign-born nurses and personal care assistants make up an increasingly significant percentage of workers in our field. around the world. These immigrant/migrant workers, who come primarily from developing countries, bring myriad benefits to aging services organizations that employ them and the care recipients they serve, according to findings from a 2018 study by the LeadingAge LTSS Center @UMass Boston.

Strategic Focus Newsletter Examines Governance Issues
Click here to view the one-page newsletter Strategic Focus, our new publication, that examines a specific governance topic to help you, your leadership team and your board in planning, strategic thinking, and execution as you seek to sustain and amplify your mission. A hearty thank you to our good friends at LeadingAge Virginia for sharing their content for use in this publication.

Technology Selection Tools
LeadingAge CAST has updated its Functional Assessment and Activity Monitoring Technology Selection Tool, one of six resources to assist members to choose the best technology. The Functional Assessment and Activity Monitoring tool now includes updates to its product matrix and online selection tool. A new vendor, APDM, Inc., has been added to the tool, which represents 13 vendors and 14 products.


News and Notes

Conference 2019 RFP Open
We want to hear from you! Submit your RFP to be a presenter at the 2019 LeadingAge North Carolina Annual Conference May 6-9 in Myrtle Beach, SC. The application is submitted online and is available by clicking here. Submissions are due by November 30th, plenty of time to organize your thoughts. Based on 2018 conference evaluations, attendees are interested in learning about:

  • finance/accounting
  • technology
  • public policy and regulations
  • workforce issues, successful retention and recruitment programs
  • communicating with family members
  • diversity of staff, board and residents
  • HIPAA compliance

We are seeking a variety of topics relevant to the field. Formats that include multi-disciplinary panels and member communities are encouraged. Submit your RFP today!

2018 National Study of Long-Term Care Providers
The CDC’s National Center for Health Statistics has started the fourth wave of the National Study of Long-Term Care Providers (NSLTCP). NSLTCP is an ongoing federally funded study to report information about the characteristics of five major sectors of long-term care services— assisted living and similar residential care, adult day, home health, nursing home, and hospice. The 2018 study will be collecting information from a randomly selected sample of nearly 4,000 provider organizations throughout the United States. If your organization is contacted about the 2018 study, please participate and encourage others to do the same. Your participation enables NCHS to continue to serve you with reliable, trusted information, to support you in the important work you do serving participants or residents, their families, and your communities.

2018 Salary & Benefits Report for Life Plan Communities Now Available
The national average hourly rate for CNAs in Continuing Care Retirement Communities/Life Plan Communities (CCRCs) saw an increase of about 3.35%, according to the 2018-2019 CCRC salary and benefits report published by the Hospital & Healthcare Compensation Service (HCS) in cooperation with LeadingAge.

Tom Akins Available to Speak with Your Constituents

Enhance your next board, resident, or staff meeting with a presentation by Tom Akins of LeadingAge North Carolina. As a free member service, Tom is available to offer trend analysis presentations and other topics for your constituents. Contact Tom today to discuss your needs. If you have ever heard Tom speak, you know his enthusiasm for the field is infectious. Please call Jennifer Gill in our office at 919-571-8333 for more information.


Congratulations


Lounge (Phase 1)

 
Theater Rendering (Phase 2)

(photos courtesy of Well-Spring)


WellSpring, A Life Plan Community Opens Phase 1 of Construction Project

Well•Spring, A Life Plan Community has opened Phase 1 of a $30-million expansion to house a wide array of new amenities, including additional dining options and a major strategic shift toward on-site access to significant arts programming. The newly opened Bauman Bistro and Special Occasions Room nearly triple the dining space for Well•Spring’s 420 residents. A new lounge, which can seat approximately 65 people, will offer residents a full bar with mixed drinks for the first time. Construction on Phase 2 – the Resident Activity Center – is expected to be completed around late November. The center will feature a new 340-seat theater, art studios, a woodworking and hobby shop, rehearsal space and the Jo Safrit & Cathy Ennis Gallery, showcasing rotating exhibits of artworks from the collection of UNCG’s Weatherspoon Art Museum.


Professional Development


New!! Mid-Atlantic CCRC/Life Plan
Marketing and Communications Symposium

with LeadingAge Virginia and LeadingAge Maryland
September 19, 2018
Covenant Woods Retirement Community
Mechanicsville, VA

Three states - one place! Marketers - network and learn with members from LeadingAge NC, VA, and MD! We have a great day planned with plenty of time to connect and share with peers, including a "dutch-treat" networking dinner the evening before the symposium.

Topics

  • The Digital Tools and Techniques Essential for Senior Living Marketing
    As digital marketing grows in importance for senior living communities, marketers are discovering that one approach does not fit all types of services at a CCRC/LPC.
  • Marketing Your Message with Public Relations
    Learn to use Facebook and engage key audiences by telling your community's most interesting stories. When done strategically, Facebook is a cost effective way to market your CCRC/LPC and to shape your community's public image.
  • Preparing for the Next Generation of Senior Living Consumers
    It’s very clear that senior living is experiencing a shift in consumer preferences, and research shows that Baby Boomers present very different characteristics from previous older adult generations.
  • Creative and Unique Marketing Applications
    A panel comprised of three member communities will discuss their education/community involvement and share best practices.

Speakers from:

Find hotel and dinner information by clicking below:

Register Online Today
Download Flyer


State Night Out
October 29, 2018
6-7:30pm
Marriott Philadelphia Downtown

A LeadingAge North Carolina members only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

RSVP Online Today
More Information



New! Maintenance Forum
September 27, 2018
10am-3pm
RestorePro
8201 Brownleigh Dr.
Raleigh, NC 27617

$75 First person
$50 Additional persons from the same community
4.0 NHA credits

Join us for this disaster readiness seminar sponsored by Value First. Continental breakfast and lunch are included.

Topics

  • Recommended procedures for maintaining floor coverings including proper cleaning solutions, equipment, methods and products to be used after disaster
  • Emergency protocol and communication methods
  • Water, mold, fire and storm restoration

Speakers

Register Online Today
Download Flyer



NEW!! Caregiver Support Seminar
October 10 in Charlotte location TBA
October 11 at Carol Woods in Chapel Hill
10am-3pm
4.0 NHA

$99 1st person
$75 Additional persons from the same community
$150 Non-members

Every staff person in your community would benefit from the Caregiver Support Seminar we have planned: Nursing, Dining, Administrative Support, Facilities, Therapists, Management, and more.

This day is designed to help staff:

  • Understand and practice how to respond with empathy and support to residents living with dementia
  • Respond to our own, as well as resident and family member grief
  • Discuss the inherent fear of death and the significance of this topic for those who work with the sick and dying
  • Examine moral courage and what it takes to make tough decisions

Register Online for October 10th in Charlotte
Register Online for October 11th in Chapel Hill
Download Flyer



2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. Register today! Get inspired and stay on top of trends. We look forward to seeing you.


A group purchasing organization of LeadingAge North Carolina.

Medical Supplies and Equipment

  • Abbott Nutrition
  • ArjoHuntleigh
  • Bard Medical
  • Becton, Dickinson
  • Convatec
  • Covidien
  • Essity/SCA Tena
  • First Quality
  • Sage Products
  • Smith & Nephew

(This list is a small sample of GPO manufacturer contracts
in the med-surg spend category.)

When was the last time your community analyzed medical supplies costs? Can’t remember? Let Value First do a cost study for you. A cost study is a detailed, line-item analysis of what your community is currently paying compared to pricing available through Value First group purchasing organization. Whether your distributor is McKesson, Medline, Neil Medical, Holladay (or a different company) we can do an analysis for you. This is a free service available to LeadingAge/Value First members.


Request a Cost Study Today!

  • To submit your cost study request click here.
  • For additional information contact Value First representative Vanessa Ceasar at (404) 421-3956.

Value First group purchasing organization is owned by LeadingAge. The GPO is designed to leverage the buying power of LeadingAge members across the country to get the best pricing on a comprehensive array of products and services.
This is your GPO!





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Professional Development Update September 2018

Posted By Jennifer Gill, Wednesday, September 5, 2018
Updated: Wednesday, September 5, 2018

  September 5, 2018


IN THIS ISSUE:

  1. 2019 Annual Conference RFP
  2. Marketing Symposium
  3. Night Out
  4. Maintenance Forum  (New! Registration Now Open)
  5. Caregiver Support Seminar  (New! Registration Now Open)


Conference 2019 RFP Open

We want to hear from you! Submit your RFP to be a presenter at the 2019 LeadingAge North Carolina Annual Conference May 6-9 in Myrtle Beach, SC. The application is submitted online and is available by clicking here. Submissions are due by November 30th, plenty of time to organize your thoughts. Based on 2018 conference evaluations, attendees are interested in learning about:

  • finance/accounting
  • technology
  • public policy and regulations
  • workforce issues, successful retention and recruitment programs
  • communicating with family members
  • diversity of staff, board and residents
  • HIPAA compliance

We are seeking a variety of topics relevant to the field. Formats that include multi-disciplinary panels and member communities are encouraged. Submit your RFP today!




Mid-Atlantic CCRC/Life Plan
Marketing and Communications Symposium

with LeadingAge Virginia and LeadingAge Maryland
September 19, 2018
Covenant Woods Retirement Community
Mechanicsville, VA

Three states - one place! Come network and learn with members from LeadingAge NC, VA, and MD! We have a great day planned with plenty of time to connect and share with peers, including a networking dinner the evening before the symposium.

Topics

  • The Digital Tools and Techniques Essential for Senior Living Marketing
    As digital marketing grows in importance for senior living communities, marketers are discovering that one approach does not fit all types of services at a CCRC/LPC.
  • Marketing Your Message with Public Relations
    Learn to use Facebook and engage key audiences by telling your community's most interesting stories. When done strategically, Facebook is a cost effective way to market your CCRC/LPC and to shape your community's public image.
  • Preparing for the Next Generation of Senior Living Consumers
    It’s very clear that senior living is experiencing a shift in consumer preferences, and research shows that Baby Boomers present very different characteristics from previous older adult generations.
  • Creative and Unique Marketing Applications
    A panel comprised of three member communities will discuss their education/community involvement and share best practices.

Speakers from:

Find hotel and dinner information by clicking below:

Register Online Today
Download Flyer


 

State Night Out
October 29, 2018
6-7:30pm
Marriott Philadelphia Downtown

A LeadingAge North Carolina members only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

RSVP Online Today
More Information



New!! Maintenance Forum

September 27, 2018
10am-3pm
RestorePro
8201 Brownleigh Dr.
Raleigh, NC 27617


$75 First person
$50 Additional persons from the same community
4.0 NHA credits

Join us for this disaster readiness seminar sponsored by Value First. Continental breakfast and lunch are included.

Topics

  • Recommended procedures for maintaining floor coverings including proper cleaning solutions, equipment, methods and products to be used after disaster
  • Emergency protocol and communication methods
  • Water, mold, fire and storm restoration

Speakers

Register Online Today
Download Flyer



NEW!! Caregiver Support Seminar

October 10 in Charlotte location TBA
October 11 at Carol Woods in Chapel Hill
10am-3pm
4.0 NHA

$99 1st person
$75 Additional persons from the same community
$150 Non-members

Every staff person in your community would benefit from the Caregiver Support Seminar we have planned: Nursing, Dining, Administrative Support, Facilities, Therapists, Management, and more.

This day is designed to help staff:

  • Understand and practice how to respond with empathy and support to residents living with dementia
  • Respond to our own, as well as resident and family member grief
  • Discuss the inherent fear of death and the significance of this topic for those who work with the sick and dying
  • Examine moral courage and what it takes to make tough decisions

Register Online for October 10th in Charlotte
Register Online for October 11th in Chapel Hill
Download Flyer



2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. Register today! Get inspired and stay on top of trends. We look forward to seeing you.


LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org



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Labor Day Office Closure

Posted By Jennifer Gill, Thursday, August 30, 2018
LeadingAge NC wishes everyone a happy Labor Day! Our office will be closed Monday, September 3, 2018 in observance of the holiday.

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Inclusion Insights August 2018

Posted By Jennifer Gill, Thursday, August 23, 2018
Updated: Wednesday, August 22, 2018


August 23, 2018

Welcome to the ninth edition of Inclusion Insights, a regular publication
of LeadingAge North Carolina highlighting trends, practices,and news
related to inclusion and diversity issues in aging services.
We welcome your feedback, questions, and ideas.


Leadership

Beating the Odds
March-April 2018, Harvard Business Review
The authors of the study featured in this Harvard Business Review article asked: What lessons can aspiring leaders—specifically, women of color and members of other underrepresented groups—take from the careers of highly successful African-American women? Moreover, what can corporate leaders learn about how to spot and develop black women’s talents, and what might such lessons teach us about how to cultivate the talents of underrepresented groups more generally?

Several Ways Exist to Improve Your Organization's LGBT Cultural Competency
June 18, 2018, McKnight's Senior Living
If your community is concerned with creating a more inclusive environment for LGBT residents, this article offers several steps for consideration. In particular, SAGECare offers training for how to help staff become more culturally competent in this area. Read more. Also check out the article below in Celebrations to learn how Aldersgate in Charlotte achieved platinum status from SAGECare.

Is Your Company Just Paying Lip Service To Diversity?
June 29, 2018, Forbes
How should your organization measure diversity and inclusion success over time? What are companies who are truly committed to cultural change doing differently? Check out this article to make sure your community and employees are taking responsibility for cultural change at your organization.

5 Strategies For Creating A Diverse And Inclusive Company
June 27, 2018, Huffington Post
A review of the tactics shared by the CEO of Ecolab in this article might help your community achieve its diversity and inclusion goals.

7 Critical Elements of Best-in-Class Diversity and Inclusion Strategies
June 26, 2018, HR Technologist
As baby boomers leave the workplace and the talent pipeline becomes more diverse, is your community prepared to be an inclusive workplace and create a sense of belonging? The author's approach is not to reflect on women’s leadership advancement as a “nice thing to do,” but to encourage companies to take it up as a real-time action plan to drive productivity using their most critical asset -- their employees. Check out this article for compelling business reasons and strategies for implementing an integrated women’s leadership strategy.

Cultural Diversity is not Cultural Competency
January 25, 2018, Generocity
The author cites BoardSource data that shows that many organizations fail to make a real effort to become more inclusive, but adds, “Even well-meaning organizations struggle with putting diversity, inclusion and cultural competency into practice.” Check out this article to understand the difference between cultural diversity and competency, and for seven steps toward building a culturally competent organization.

Who are You Overlooking in Your Diversity and Inclusion Plan?
June 26, 2018, HR Dive
How do organizations that have traditionally focused their diversity and inclusion efforts on women and minorities broaden such plans? Several keys to broaden a diversity and inclusion plan are offered in this article, to make sure folks living with disabilities, people who are part of the LGBT community, Asian-Pacific Americans and more are honored. Read more.


Celebrations

Aldersgate Participates in Charlotte Pride Parade and Festival 2018

Aldersgate "honors all elders" at the Charlotte Pride Parade and Festival.


Aldersgate Announces its SAGECare Platinum Sta
tus

Aldersgate in Charlotte has recently earned platinum status (the highest level possible) from SAGECare, and is the first CCRC/LPC on the East Coast to do so. SAGECare is the training and consulting division of New York-based SAGE, Services & Advocacy for LGBTQ elders.

To achieve platinum certification, 80% of an organization's non-executive staff, including full- and part-time, must undergo one hour of LGBT aging training. In addition, 80% of the executive senior leadership must also take four hours of in-person LGBT elder training. To date, 92% of the Aldersgate staff has completed the SAGE training. Additionally, Aldersgate at Home, the community’s in-home caregiving service, has also received platinum status with 100 percent participation.

The platinum credential is valid for one year. Organizations must be re-credentialed each year to maintain their status.

“When we say Aldersgate is open to all, that means everybody,” said Suzanne Pugh, president and CEO. “Our mission calls us to honor the dignity of every individual, regardless of gender, ethnicity, sexual orientation or any diversity dimension. Our mindset has always been to be intentional about inclusion, but it’s especially nice to have a seal of approval from a respected LGBT elder advocacy organization to let the world know: We walk our talk.”

Veronica Calderon, chief diversity & inclusion officer, added, “Building an inclusive community is part of our mission: ‘We honor elders and are committed to creating and fostering diverse, caring communities where everyone has a voice and value.’ No one should feel isolated or like they have to hide who they are. I am so proud to say to residents, prospects and the Charlotte community: All are welcome here.”

Aldersgate also plans add six gender-neutral restrooms in its common areas.


photo courtesy Croasdaile Village

Croasdaile Village Residents Assist a Housekeeper's Journey

The journey from El Salvador (or any Latin American country, for that matter) to the United States has never been easy. Those who seek to follow the law and immigrate to this country face a long and often frustrating process. Jennifer Raymundo, a housekeeper at Croasdaile Village in Durham, finally
made it in May with a little help from her friends – the residents at Croasdaile Village!

When Jennifer began working at Croasdaile Village last year, she quickly formed a special bond with the residents whose apartments and villas she cleaned. Resident John Willard says there’s something special about Jennifer.

“She’s been in America since 2001 and she’s someone who’s worked hard, followed the rules and never lost sight of her goal of becoming a citizen,” he said. “She’s one of those people who is always optimistic and takes great pride in everything she does. We just fell in love with her.” When Jennifer was officially confirmed as a U.S. citizen in May, those residents whose hearts she’s touched in the last year were on hand to celebrate with her, taking a bus from Croasdaile Village to the event.

“We wouldn’t have missed it for the world,” said Willard. “She’s brought so much kindness and inspiration into our lives, so it just made sense to be there for her big day.”

Jennifer says her persistence stems from a desire to make life better for her 12-year-old son, who was born here, and to teach him how fortunate he is to live in the United States.

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org


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Membership Update

Posted By Jennifer Gill, Friday, August 17, 2018
Updated: Thursday, August 16, 2018


August 17, 2018


The Member Update is published twice a month. If this issue was forwarded to you by a colleague and you would like to receive it directly,
please contact Jennifer Gill at 919-571-8333.


Contents
Click on the section you would like to view.
Advocacy & Policy
Strategic Thinking
News & Notes
Volunteer Spotlight
Professional Development
Value First


Advocacy & Policy

CMS Finalizes PDPM Rule
Skilled Nursing Facilities are set to receive an increase in funding as a result of the final payment and policy rule released last week by CMS. The rule also contains a new case-mix model, the Patient-Driven Payment Model (PDPM), that will determine reimbursement levels based on condition and care needs rather than the amount of care provided. Highlights of the rule include:

  • New rates for Oct. 1, 2018 include a 2.4 percent inflation factor;
  • Oct. 1 rates will be the first to be adjusted by Value-Based Purchasing, meaning rates will not be the same for every facility in the region;
  • The new case-mix system (PDPM) will go into effect on Oct. 1, 2019.

Federal Legislation Introduced to Improve Opportunities for Telehealth Services in SNFs
New bipartisan legislation has been introduced in the U.S. House of Representatives that would allow qualified physician group practices to furnish telehealth services in skilled nursing homes under the Medicare program. The Reducing Unnecessary Senior Hospitalization Act (RUSH) Act of 2018 seeks to reduce unnecessary hospitalizations by allowing for the use of technology in skilled nursing facilities to treat patients in place rather than transferring them to the hospital. The legislation allows the Medicare program to selectively enter into value-based arrangements with qualified physician group practices furnishing a combination of telehealth and on-site first responders. With a telehealth connection to an emergency physician, an on-site first responder equipped with mobile diagnostics would coordinate treatment for patients with acute care needs. The U.S. Department of Health and Human Services would also have the authority to determine the reimbursement level for these services. The anticipated savings will be shared between the physician group practice, Medicare and skilled nursing facilities. Provision highlights:

  • Participating skilled nursing homes will receive a 12.5 percent share of the cost savings;
  • Encourages use of two-way video conferencing for SNFs in urban areas;
  • Provide SNFs an increased facility fee, that adequately covers the cost of having the technology and administering telehealth services;
  • Allows a “patient’s home” to be included as an eligible originating site; and
  • Expand eligibility of reimbursement to other long-term and post-acute care professionals that can administer chronic care management in the community using store-and-forward telehealth and remote patient monitoring.

SNF VBP FY 2019 Annual Performance Score Report: Submit Correction Requests by August 31
Annual Performance Score Reports for the FY 2019 Skilled Nursing Facility Value-Based Purchasing (SNF VBP) program year are now available. SNFs with eligible stays during the CY 2017 performance period can retrieve reports via the Certification and Survey Provider Enhanced Reporting (CASPER) System. Review and submit correction requests for your performance score and ranking information by August 31.

Sign Up as a Partner for National Voter Registration Day (September 25)
Did you know there is already a countdown to National Voter Registration Day on September 25? While September may seem far away, the folks at Nonprofit VOTE are encouraging nonprofits to join this national day of action celebrating our democracy. National Vote Registration Day is endorsed by the National Association of Secretaries of State and the National Association of State Election Directors, along with hundreds of nonprofits across the country.

Here are two things you can do:

  1. Sign up as an official partner;
  2. Plan a voter registration drive on September 25, if this makes sense for your community.

NVRD partners receive free field organizing toolkits, promotion materials, and an exclusive training by Nonprofit VOTE. Help register everyone who is eligible to vote! Watch an NVRD video.

Weigh in On the Future of Transportation Coordination
The National Center for Mobility Management (NCMM) is seeking input from state and local stakeholders to inform the future of transportation coordination. Feedback will help to shape the Coordinating Council on Access and Mobility (CCAM) federal interagency work group plan and focus areas by identifying promising practices, barriers, and challenges around coordinated transportation. Complete the National Transportation Coordination Survey.



Strategic Thinking


Member Question

  • Life Enrichment Structure: How do communities around the state structure their life enrichment departments? Click here to download an Excel spreadsheet of responses.

10 Promising AI Applications in Health Care
There’s a lot of excitement right now about how artificial intelligence (AI) is going to change health care. And many AI technologies are cropping up to help people streamline administrative and clinical health care processes. Check out this article in Harvard Business Review for a Top Ten List of promising applications.

Learning to Ask Older Adults Better Questions about their Memory
August 8, 2018, EurekAlert! The Global Source for Science News

Unfortunately, most of the questions currently used to assess memory loss are likely too vague and provoke emotional responses. Read this article to understand to understand why and how researchers at Penn State are hoping to reword such assessments and standardize the process for better treatment.

Skilled Nursing Must Look Past Schools, Government to Solve Workforce Shortage
August 13, 2018, Skilled Nursing News

Nursing workforce issues in long term care continue to be a challenge. This article provides examples of success at one CCRC/LPC and references LeadingAge's Center for Workforce Solutions. Creative approaches to the problem at your community could include working with chambers of commerce, retail businesses, and veterans. Click here to read more.

Research: To Get People to Embrace Change, Emphasize What Will Stay the Same
August 15, 2018, Harvard Business Review

For any community that is facing a master plan implementation or other innovations, this article may be helpful. The author explains what to emphasize and why in order to minimize resistance and build support when communicating with constituents. The advice may seem counterintuitive, but is research-based, and perhaps, worth a try.


News and Notes


We Want to Hear from You: Conference 2019 RFP Open

We want to hear from you! Submit your RFP to be a presenter at the 2019 LeadingAge North Carolina Annual Conference May 6-9 in Myrtle Beach, SC. The application is submitted online and is available by clicking here. Submissions are due by November 30th, plenty of time to organize your thoughts. Based on 2018 conference evaluations, attendees are interested in learning about:

  • finance/accounting
  • technology
  • public policy and regulations
  • workforce issues, successful retention and recruitment programs
  • communicating with family members
  • diversity of staff, board and residents
  • HIPAA compliance

We are seeking a variety of topics relevant to the field. Formats that include multi-disciplinary panels and member communities are encouraged. Submit your RFP today!

RN + LPN Pay Rates Increase in 2018
Hourly pay increased while turnover rates decreased in 2018 for nursing home RNs and LPNs, according to the 2018-2019 HCS Nursing Home Salary & Benefits Report. The national study is published by Hospital & Healthcare Compensation Service (HCS), in cooperation with LeadingAge National and AHCA.

In 2018 RN hourly rates increased 3.10%, while LPN rates increased 2.43%. This represents a slight decrease from the 2017 increase of 3.33% for RNs and 2.65% for LPNs. The Report showed the 2018 national average hourly rate was $29.11 for RNs and $22.72 for LPNs. Turnover rates decreased for both jobs in 2018 after having steadily increased since 2015. 2018 RN turnover was 33.94%; LPN turnover was 28.83%.

1,494 nursing homes participated in the study and provided compensation data on 127,000+ employees, covering 46 management and 53 nonmanagement positions. The results are reported according to revenue size, profit type, region, state, and CBSA. The Report also includes 18 fringe benefits, shift differentials, and projected salary increases by department for 2018 to 2019. The Nursing Home Report is available for $350. The price for LeadingAge members is $275. To order online, visit the HCS website at www.hhcsinc.com or call (201) 405-0075.

Is Your Organization’s Ownership Information Correct on Nursing Home Compare?
When checking Nursing Home Compare for your 5 Star Rating, have you checked the accuracy of your General Information? This reflects your Nursing Home information, such as number of beds, Medicare and Medicaid certification status, etc. It also shows your Ownership Information. By clicking on the link “Get more ownership information” you will be shown the information on file with CMS, including owner’s name(s), Board Members, and Managing Employees.
This notification can be done 1 of 2 ways:

  1. You can update your information on the Medicare Enrollment Application Form. This can be found here. You will need to complete sections 1, 2B1, 3, 6,13 & 15 of the form to update the application.
  2. Alternatively, you can update your information through PECOS. For a tutorial on how to update the information in PECOS click here.

2018 National Study of Long-Term Care Providers Launching This Week
The CDC’s National Center for Health Statistics has started the fourth wave of the National Study of Long-Term Care Providers (NSLTCP). NSLTCP is an ongoing federally funded study to report information about the characteristics of five major sectors of long-term care services— assisted living and similar residential care, adult day, home health, nursing home, and hospice. The 2018 study will be collecting information from a randomly selected sample of nearly 4,000 provider organizations throughout the United States. If your organization is contacted about the 2018 study, please participate and encourage others to do the same. Your participation enables NCHS to continue to serve you with reliable, trusted information, to support you in the important work you do serving participants or residents, their families, and your communities.

2018 Salary & Benefits Report for Life Plan Communities Now Available
The national average hourly rate for CNAs in Continuing Care Retirement Communities/Life Plan Communities (CCRCs) saw an increase of about 3.35%, according to the 2018-2019 CCRC salary and benefits report published by the Hospital & Healthcare Compensation Service (HCS) in cooperation with LeadingAge.

Tom Akins Available to Speak with Your Constituents

Enhance your next board, resident, or staff meeting with a presentation by Tom Akins of LeadingAge North Carolina. As a free member service, Tom is available to offer trend analysis presentations and other topics for your constituents. Contact Tom today to discuss your needs. If you have ever heard Tom speak, you know his enthusiasm for the field is infectious. Please call Jennifer in our office at 919-571-8333 for more information.

Infographic about your Communication Preferences
At Spring Conference in May this year, many of you completed a communications survey to help LeadingAge North Carolina understand how you feel about our newsletters, website, social media, and more. Click here to view an infographic summary of those results. Thanks to everyone who participated. We will use your responses to formulate future communications plans. Please feel free to contact Jennifer Gill our office at 919-571-8333 with any questions.

A Message from Cindy Deporter about the QAPI Program
"QAPI tags will be here in November 2019, which is just around the corner. Before that time, maybe it makes sense to get feedback on your community's program. Alliant Quality is still looking for skilled nursing facilities to participate in a survey whose goal is to help improve quality of care in North Carolina. Participation in this survey is not mandated by CMS for regulatory compliance nor does its completion ensure regulatory compliance. Use this survey as a tool as you begin your work on QAPI and then for annual or semiannual evaluation of your organization's progress with QAPI. The survey should be completed with input from the entire QAPI team and organizational leadership. It is meant to be an honest reflection of your progress with QAPI. The results of the assessment will direct you to areas you need to work on in order to establish QAPI in your organization. So please take a moment to participate in this important project. If you have any questions, please contact Melody Brown at Alliant Quality at 229-624-2051."


Volunteer Spotlight


Sindy Barker
Board of Directors


Bylaws of LeadingAge North Carolina call for at least one resident member of the board of directors. This month we learn more about our resident board member, Sindy Barker, who lives at Carol Woods in Chapel Hill. Sindy is in her second year of service to the Association's board and we are so glad to get to know her better.

1. Why did you become involved in LeadingAge North Carolina?

I first met Tom Akins in 2014 when the North Carolina Continuing Care Residents Association (NorCCRA) decided that we needed to go to the NC General Assembly to lobby for the return of the medical expense deduction which they had eliminated in 2013. At the time LeadingAge North Carolina had a couple of other issues they were concerned about. At the end of the 2015 session, the medical expense deduction was reinstated and the LeadingAge North Carolina issues were resolved as well. I became a resident member of the LeadingAge North Carolina Board in 2016.

2. What makes our mission meaningful to you?

I am convinced that LeadingAge North Carolina is far more receptive to input from CCRC/LPC residents than many of the states. I appreciate the collegial partnership that I have with Tom and the positive reception of Board members while serving on the board. LeadingAge North Carolina is the strong voice for not-for-profit retirement communities.

3. If you had unlimited resources, what is the one thing you as a board member would like to do for the population we serve?

With unlimited resources, it would be nice if a “pot of gold” existed so that struggling CCRCs/LPCs (and thus their residents) could be shored up until they are back on their feet. I worry about what the impact of insolvency has on the residents who have put all their future hopes and dreams into their chosen CCRC/LPC. I think we are very fortunate that the North Carolina statute provides the protection we need to maintain viable CCRCs/LPCs.

4. If you could swap jobs with a staff member for a day, what would you want to try and why?

As a resident I am coming to this from a different perspective. At Carol Woods we have a Director of Admissions and Public Relations. I would love to be in that position to encourage folks to become a part of Carol Woods and also let the broader community know how we, as residents and the corporation, make the Chapel Hill/Orange County a richer place to live.

5. What do you do to relax, to get away, to recharge your batteries?

Good conversation with friends and family would top my list. And traveling to do so is always a plus. In general, my batteries stay charged and the many creative activities at Carol Woods keep my energy level on high.


Professional Development


Next week - great speakers and timely topics!
Workforce Summit

August 22, 2018
River Landing at Sandy Ridge
Colfax, NC (between Greensboro and Winston-Salem)
9am-4pm

Human Resources professionals and others be sure to register for this informative day that will include a networking lunch with round table discussions. Only $125 for first person, $99 for second person from your community, and $175 for non-members. Earn 5.5 PHR, SPHR and 5.5 NHA credits.

Topics:

Best Practices for Long Term Care Student Internships
Learn more about internships, workforce knowledge, skills and abilities (KSA), student competency, recruitment and best practices for internships.

Respecting Differences
Respecting differences is essential to staff working well together, building teams, and having the highest customer service possible. There is more polarization and more fear of differences than ever today. We know it is essential and the right thing to do to identify differences, learn respect, and develop tools that staff and residents can use to embrace differences in respectful ways that will enhance everyone’s quality of life.

When a Threat Happens
Learn from a first-hand account of steps taken when a community faced an active threat.

Crisis Management
Workplace Violence, Resident Abuse, Breakdown in the Provision of Care, Privacy Breaches, Natural Disasters… these events have a few elements in common. Our brand is at stake. We have made sincere commitments to our residents and their families - commitments that we intend to keep, commitments that are in keeping with our mission, commitments that we planned and trained for… and then protocol is not followed, security is breached, response systems are overwhelmed. Whatever the scenario, we find ourselves working in “Reaction Mode.” When these events occur, care can be compromised; and then the media walks in. How we respond can impact resident outcomes, regulatory outcomes, and civil and criminal exposure. Hear about how to manage elements of a crisis including media response. Emphasis will be placed on workplace violence examples, but content will be applicable to many different scenarios.

Presenters:

Dave Williams, Appalachian State University, Health Care Management Program
Betsy Finger, Givens Estates
Ed Hillman, Givens Estates
Jeff Hutchins, Penick Village
Caroline Hendricks, Penick Village
John Hessburg, Kitch Attorneys and Counselors
Richard Todd, McGriff Insurance Services (formerly BB&T Insurance)

Register Now
Download Flyer



Registration now open for September!
Mid-Atlantic CCRC/Life Plan Marketing and Communications Symposium

with LeadingAge Virginia and LeadingAge Maryland
September 19, 2018
Covenant Woods Retirement Community
Mechanicsville, VA

Three states - one place! Come network and learn with members from LeadingAge NC, VA, and MD! We have a great day planned with plenty of time to connect and share with peers, including a networking dinner the evening before the symposium.

Topics

  • The Digital Tools and Techniques Essential for Senior Living Marketing
    As digital marketing grows in importance for senior living communities, marketers are discovering that one approach does not fit all types of services at a CCRC/LPC.
  • Marketing Your Message with Public Relations
    Learn to use Facebook and engage key audiences by telling your community's most interesting stories. When done strategically, Facebook is a cost effective way to market your CCRC/LPC and to shape your community's public image.
  • Preparing for the Next Generation of Senior Living Consumers
    It’s very clear that senior living is experiencing a shift in consumer preferences, and research shows that Baby Boomers present very different characteristics from previous older adult generations.
  • Creative and Unique Marketing Applications
    A panel comprised of three member communities will discuss their education/community involvement and share best practices.

Speakers from:

Find hotel and dinner information by clicking below:

Download flyer
Register today


RSVP Today!
State Night Out

October 29, 2018
6-7:30pm
Marriott Philadelphia Downtown
A LeadingAge North Carolina members only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

More Information
RSVP


 

Maintenance Forum - Registration will open soon!
September 27, 2018
10am-3pm
RestorePro
8201 Brownleigh Dr.
Raleigh, NC 27617

$75 first person
$50 additional from the same community
4.0 NHA credits

Join us for this disaster readiness seminar sponsored by Value First. Continental breakfast and lunch are included. Watch your inbox, our website and Facebook and Twitter pages - registration will open soon.

Topics

  • Recommended procedures for maintaining floor coverings including proper cleaning solutions, equipment, methods and products to be used after disaster
  • Emergency protocol and communication methods
  • Water, mold, fire and storm restoration

Speakers




2018 Event and Education Calendar
Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. Register today! Get inspired and stay on top of trends. We look forward to seeing you.



Advance Care Planning Workshops in August
The NC Partnership for Compassionate Care provides tools for the public to talk about their wishes with family, friends and health care providers, and to execute written advance directives (Health Care Power of Attorney and living will) in accordance with North Carolina state laws. For a list of Advance Care Planning Workshops across North Carolina this month, please click here.


A group purchasing organization of LeadingAge North Carolina.

Sysco and US Foods for Thought

LeadingAge North Carolina members can now buy from Sysco and US Foods through the Value First group purchasing organization.

Value First understands that food and dining expenses are often second only to salaries—which is why we encourage members to have cost studies done in this very important spend category. A cost study is a comparison of what you are currently paying, retail or through a different GPO, to Value First GPO pricing. This is a free membership benefit.

Food cost studies include line-item price comparisons, drop-size discounts, rebates, and other data to let members see if there are potential savings by purchasing through Value First.

If you'd like to request a food cost study for your community, simply click this link to submit your request. For more details contact Vanessa Ceasar at 404-421-3956.

Value First, an affiliate of Vizient/Provista, is a group purchasing organization owned by LeadingAge national and twenty-five state associations, including LeadingAge North Carolina. Value First is designed to leverage the buying power of thousands of senior service providers across the country to get the best pricing on a comprehensive array of products and services. This is your GPO.

 222 N. Person Street, Suite 205, Raleigh, NC  27601
info@leadingagenc.org | www.leadingagenc.org



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Membership Update

Posted By Jennifer Gill, Friday, August 3, 2018
Updated: Thursday, August 2, 2018
.


August 3, 2018


The Member Update is published twice a month. If this issue was forwarded to you by a colleague and you would like to receive it directly,
please contact Jennifer Gill at 919-571-8333.


Contents
Click on the section you would like to view.
Advocacy & Policy
Strategic Thinking
News & Notes
Professional Development
Value First


Advocacy & Policy

U.S. House and Senate Announce Recess Details
The U.S. House of Representatives will be on recess the month of August through September 3. The U.S. Senate is only scheduled to be on recess August 4-12 and September 1-3. This is a good time to contact your Representative and our Senators about aging issues while they are more likely to be in their home districts. To assist you with this, LeadingAge national and LeadingAge North Carolina are launching Coffee Chats with Congress this summer and fall. This campaign is asking LeadingAge North Carolina members to set up conversations with legislators to discuss the good work you’re doing and the challenges that your community encounters. A comprehensive toolkit has been developed that you can download here.

News from LeadingAge National on Medicare Reimbursement
The following information pertains to providers involved with Medicare reimbursement.

A CMS fact sheet on the final rule, effective October 1, 2018, is also available highlighting the three main provisions of the rule, those being the new case-mix classification system, the Patient-Driven Payment Model (PDPM), and policy updates to the SNF quality reporting program (QRP) and value-based purchasing program (VBP). Of note, CMS states that the rule “moves Medicare towards a more value-based, unified post-acute care payment system” which signals that this is likely foundational to the future concept of a unified post-acute care prospective payment system as mentioned in the IMPACT Act of 2014.

SNFs will receive a 2.4% payment update for FY 2019 based on the Bipartisan Budget Act of 2018. CMS took the recommendation of LeadingAge that organizations that failed to meet the QRP requirements have an update of 0.4% as opposed to -0.1% in the proposed rule with the 2% reduction for reporting noncompliance.

The PDPM proposal retains the implementation date of October 1, 2019. LeadingAge provided comments on the PDPM and other aspects of the proposed rule based on our analyses and input received from our members. CMS has indicated that information on training and education resources and opportunities associated with implementing the PDPM will be available on the CMS website by clicking here. LeadingAge has joined other stakeholder groups in asking CMS for a PDPM stakeholder workgroup to proactively address transition and implementation challenge issues as well as aiding with education and dissemination of CMS guidance.

The Patient Driven Payment Model (PDPM) is a significant change for how Medicare is paying for skilled nursing. The focus on beneficiary clinical characteristics appears to be the clear direction of the future as CMS considers other payment systems, home health as an example, and post-acute care as a Medicare segment. LeadingAge will strive to ensure our members are positioned to transition successfully and in an educated manner.

As we analyze the final rule, we will provide additional information through multiple communication channels. LeadingAge is developing educational resources and opportunities for members and will be announcing initial resources in the coming weeks.

General Assembly Set to Consider Cooper Vetoes of Special Session Work
The General Assembly meets tomorrow to consider overriding Governor Roy Cooper’s vetoes of two bills passed during a surprise special session held last week. The quickly called one-day extra session featured a bill that will likely mean the six proposed constitutional amendments on the ballot in the fall election will not have titles. Republicans noted the bill was necessary because there was fear that the Constitutional Amendments Publication Commission (composed of two Democrats and one Republican and which was established in 2016 to write the titles of Constitutional Amendments) was under pressure to politicize the titles. A second bill approved during last week’s special session would remove the party affiliation from any candidate who switched parties less than 90 days before filing for office. The 90-day deadline was removed by legislators last year when they cancelled judicial primaries this year. The bill was prompted by the fact a former Democrat filed as a Republican for the State Supreme Court race. The presence of two Republicans on the ballot was seen as a potential threat to the re-election of Republican Justice Barbara Jackson. It is expected that the General Assembly has the votes needed to override both of Cooper’s vetoes.

New Guidelines for Medicare Advantage Plans Released
CMS has released new guidance for Medicare Advantage plans’ annual application process. The new guidance shares that “primarily health related” supplemental benefits will be expanded to include many services offered by community-based organizations in the aging network. In the past, supplemental benefits were required to be “primarily health related” and only included items or services to prevent, cure, or diminish an illness or injury. In the 2019 Medicare Advantage Call Letter, CMS announced that they will change the scope of “primarily health related” supplemental benefits to include the following items and services beginning with 2019 applications:

  • Services or items that are used for diagnosis;
  • Services or items used to compensate for physical impairments;
  • Services or items that improve the functional or psychological impact of injuries or health conditions;
  • Services or items that reduce avoidable emergency and health care utilization.

Examples of newly allowable benefits that meet this definition include:

  • Adult day care services
  • Home-based palliative care
  • In-home support services
  • Support for caregivers of enrollees
  • Medically-approved non-opioid pain management
  • Stand-alone memory fitness benefit
  • Home and bathroom safety devices and modifications
  • Transportation
  • Over the counter drug benefits

This new policy provides greater opportunities to integrate evidence-based programs and other key community-based services and supports into Medicare Advantage Plans. To find out more for what this mean for you, click here for helpful information from the National Council on Aging.

Sign Up as a Partner for National Voter Registration Day (September 25)
Did you know there is already a countdown to National Voter Registration Day on September 25? While September may seem far away, the folks at Nonprofit VOTE are encouraging nonprofits to join this national day of action celebrating our democracy. National Vote Registration Day is endorsed by the National Association of Secretaries of State and the National Association of State Election Directors, along with hundreds of nonprofits across the country.

Here are two things you can do:

  1. Sign up as an official partner;
  2. Plan a voter registration drive on September 25, if this makes sense for your community.

NVRD partners receive free field organizing toolkits, promotion materials, and an exclusive training by Nonprofit VOTE. Help register everyone who is eligible to vote! Watch an NVRD video and sign up for the August 16 webinar.

Weigh in On the Future of Transportation Coordination
The National Center for Mobility Management (NCMM) is seeking input from state and local stakeholders to inform the future of transportation coordination. Feedback will help to shape the Coordinating Council on Access and Mobility (CCAM) federal interagency work group plan and focus areas by identifying promising practices, barriers, and challenges around coordinated transportation. Complete the National Transportation Coordination Survey.


North Carolina Public Transit Systems Face Funding Cuts

Public transportation systems around the state will see funding cuts largely due to lower motor fuels tax revenue. The North Carolina Department of Transportation sent notice to 24 public transit systems letting them know how much they would each lose. In total, NCDOT reduced funding in eight areas by $44 million. Half of those areas will suffer an $8.5 million reduction each, including a recurring reduction in the State Maintenance Assistance Program, or SMAP. That cut amounts to more than a quarter of the state funding in that program which helps local public transit systems with maintenance of their fleets.



Strategic Thinking


Member Questions

  • Shuttle Service: Do your colleagues have on-campus shuttles for residents? Click here to download an Excel spreadsheet of responses.
  • Digital Marketing: How do your colleagues manage their digital presence? Click here to download an Excel spreadsheet of responses. Thanks to everyone who sustains this service by responding.

Majority Minority Counties Set to Increase in Next Seven Years
By 2025, projections show North Carolina will have 23 counties in which non-Hispanic whites are not the majority race, sometimes referred to as a majority-minority population. Already, the state has 19 such counties, up from 16 in 2010. And in all but 11 counties, the minority population is outpacing the white population in terms of growth, according to Census Bureau figures. In North Carolina, the change has come largely through natural increase, according to Rebecca Tippett, founding Director of Carolina Demography at the Carolina Population Center at UNC-Chapel Hill which started in 2013. That means simply that the population as a whole has more births than deaths. Data bear this out. Non-Hispanic whites outnumber minorities by wider margins in older age groupings than in younger groupings. For example, there are twice as many whites age 18 and above than minorities of the same age group. But there are nearly as many minorities as whites when looking only at those under the age of 18. Not surprisingly, counties with older populations tend to be less diverse. Similar trends are happening around the nation. A recent study published by Applied Population Lab found that in 2016, for the first time in history, more non-Hispanic whites in the United States died than were born. This was true for a growing number of states as well. In 2016, the study found more non-Hispanic white deaths than births in 26 states, including North Carolina. In 2004, there were just four states for which that was true. Furthermore, the study authors expect the trend to continue.

Where Do We Die?
Americans are more often spending their final days at home or in other community-based settings instead of the hospital, a new study has found. Overall, the proportion of deaths that occur in acute-care hospitals has fallen to below 20%, according to a retrospective cohort study published last month in the Journal of the American Medical Association. That’s a steep drop compared to 2000, when nearly one-third of deaths occurred in hospitals. While hospital deaths are decreasing, the number of deaths in homes and community-based setting, including assisted living facilities, is sharply rising. About four out of every 10 deaths occur in home or community-based settings.

Medicare Slashes Star Ratings for Staffing in 1 in 11 Nursing Homes
July 27, 2018, The New York Times
Click here to read an article on the early effects of the payroll based staffing journal on CMS star ratings across the country. Katie Sloan of LeadingAge national is quoted.

The 7 Cardinal Sins of Marketing in Aging Services (and how to avoid them)
July 30, 2018, McKnight's Senior Living
Marketing folks know that it is always a good idea to stay on top of your community's marketing strategies. This article provides a checklist of common mistakes to avoid and what to do instead.


News and Notes

Blue Cross Blue Shield NC Introduces SmartShopper Program
Blue Cross and Blue Shield of North Carolina has announced that it will provide rebates to many of their customers if they use cheaper doctors and hospitals. Customers will be offered between $25 and $500 per medical procedure for more than 100 procedures. This SmartShopper program will be offered only to companies that pay for their employees’ health insurance and health care. To read more about this click here.

Dogwood Health Trust Foundation May Open Doors in Western North Carolina
Ahead of a potential sale to HCA Healthcare, Asheville-based Mission Health's board of directors has launched its nonprofit, private nonoperating foundation that would spawn from the proceeds of the deal. Mission said the foundation, Dogwood Health Trust, would be a "region-wide resource" enabled to make "significant investments" and develop partnerships in the region. The creation of the foundation has been billed by hospital leaders as a major benefit of the sale of not-for-profit Mission to HCA, a Nashville-based for-profit company. Through new partnerships, the organization hopes to "analyze, understand and address core social determinants of health and well-being" in Western North Carolina, according to a hospital news release.

Charlotte Tapped for 2020 Republican National Convention
Charlotte has been chosen as the host city for the 2020 Republican National Convention which will be held that summer. The 2020 Democratic National Convention will be held July 13-16, 2020, with three cities still in the running – Houston, Miami Beach, and Milwaukee.

2018 Salary & Benefits Report for Life Plan Communities Now Available
The national average hourly rate for CNAs in Continuing Care Retirement Communities/Life Plan Communities (CCRCs) saw an increase of about 3.35%, according to the 2018-2019 CCRC salary and benefits report published by the Hospital & Healthcare Compensation Service (HCS) in cooperation with LeadingAge.

Speaker Available for Your Meetings

Enhance your next board, resident, or staff meeting with a presentation by Tom Akins of LeadingAge North Carolina. As a free member service, Tom is available to offer trend analysis presentations and other topics for your constituents. Contact Tom today to discuss your needs. If you have ever heard Tom speak, you know his enthusiasm for the field is infectious. Please call Jennifer in our office at 919-571-8333 for more information.

Infographic about your Communication Preferences
At Spring Conference in May this year, many of you completed a communications survey to help LeadingAge North Carolina understand how you feel about our newsletters, website, social media, and more. Click here to view an infographic summary of those results. Thanks to everyone who participated. We will use your responses to formulate future communications plans. Please feel free to contact Jennifer Gill our office at 919-571-8333 with any questions.

A Message from Cindy Deporter about the QAPI Program
"QAPI tags will be here in November 2019, which is just around the corner. Before that time, maybe it makes sense to get feedback on your community's program. Alliant Quality is still looking for skilled nursing facilities to participate in a survey whose goal is to help improve quality of care in North Carolina. Participation in this survey is not mandated by CMS for regulatory compliance nor does its completion ensure regulatory compliance. Use this survey as a tool as you begin your work on QAPI and then for annual or semiannual evaluation of your organization's progress with QAPI. The survey should be completed with input from the entire QAPI team and organizational leadership. It is meant to be an honest reflection of your progress with QAPI. The results of the assessment will direct you to areas you need to work on in order to establish QAPI in your organization. So please take a moment to participate in this important project. If you have any questions, please contact Melody Brown at Alliant Quality at 229-624-2051."


Professional Development



Fewer than 2 weeks away!
Management Leadership Series
August 15, 2018
WhiteStone in Greensboro
10am-3pm
Facilitated by Rick Schlentz of EXTRA!Ordinary, Inc.

Members: $125
Non-members: $175
4.0 NHA CEUs

Department directors, team leaders, supervisors, and mid managers - would you like a fresh perspective and new ideas about how to engage your team? Plan to join us and learn more about what it takes to create an effective team in this last session of the series. You are welcome to register even if you did not attend the first session. Register online. Download brochure.


In 3 weeks - great speakers and timely topics!
Workforce Summit

August 22, 2018
River Landing at Sandy Ridge
Colfax, NC (between Greensboro and Winston-Salem)
9am-4pm

Human Resources professionals and others be sure to register for this informative day that will include a networking lunch with round table discussions. Only $125 for first person, $99 for second person from your community, and $175 for non-members. Earn 5.5 PHR, SPHR and 5.5 NHA credits.

Topics:

Best Practices for Long Term Care Student Internships
Learn more about internships, workforce knowledge, skills and abilities (KSA), student competency, recruitment and best practices for internships.

Respecting Differences
Respecting differences is essential to staff working well together, building teams, and having the highest customer service possible. There is more polarization and more fear of differences than ever today. We know it is essential and the right thing to do to identify differences, learn respect, and develop tools that staff and residents can use to embrace differences in respectful ways that will enhance everyone’s quality of life.

When a Threat Happens
Learn from a first-hand account of steps taken when a community faced an active threat.

Crisis Management
Workplace Violence, Resident Abuse, Breakdown in the Provision of Care, Privacy Breaches, Natural Disasters… these events have a few elements in common. Our brand is at stake. We have made sincere commitments to our residents and their families - commitments that we intend to keep, commitments that are in keeping with our mission, commitments that we planned and trained for… and then protocol is not followed, security is breached, response systems are overwhelmed. Whatever the scenario, we find ourselves working in “Reaction Mode.” When these events occur, care can be compromised; and then the media walks in. How we respond can impact resident outcomes, regulatory outcomes, and civil and criminal exposure. Hear about how to manage elements of a crisis including media response. Emphasis will be placed on workplace violence examples, but content will be applicable to many different scenarios.

Presenters:

Dave Williams, Appalachian State University, Health Care Management Program
Betsy Finger, Givens Estates
Ed Hillman, Givens Estates
Jeff Hutchins, Penick Village
Caroline Hendricks, Penick Village
John Hessburg, Kitch Attorneys and Counselors
Richard Todd, McGriff Insurance Services (formerly BB&T Insurance)

Register Now
Download Flyer


Registration now open for September!
Mid-Atlantic CCRC/Life Plan Marketing and Communications Symposium

with LeadingAge Virginia and LeadingAge Maryland
September 19, 2018
Covenant Woods Retirement Community
Mechanicsville, VA

Three states - one place! Come network and learn with members from LeadingAge NC, VA, and MD! We have a great day planned with plenty of time to connect and share with peers, including a networking dinner the evening before the symposium.

Topics

  • The Digital Tools and Techniques Essential for Senior Living Marketing
    As digital marketing grows in importance for senior living communities, marketers are discovering that one approach does not fit all types of services at a CCRC/LPC.
  • Marketing Your Message with Public Relations
    Learn to use Facebook and engage key audiences by telling your community's most interesting stories. When done strategically, Facebook is a cost effective way to market your CCRC/LPC and to shape your community's public image.
  • Preparing for the Next Generation of Senior Living Consumers
    It’s very clear that senior living is experiencing a shift in consumer preferences, and research shows that Baby Boomers present very different characteristics from previous older adult generations.
  • Creative and Unique Marketing Applications
    A panel comprised of three member communities will discuss their education/community involvement and share best practices.

Speakers from:

Find hotel and dinner information by clicking below:

Download flyer
Register today


RSVP Today!
State Night Out

October 29, 2018
6-7:30pm
Marriott Philadelphia Downtown
A LeadingAge North Carolina members only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

More Information
RSVP


 

Maintenance Forum
September 27, 2018
Raleigh
More details to come!




2018 Event and Education Calendar
Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. Register today! Get inspired and refreshed to stay on top of current trends. We look forward to seeing you.



Advance Care Planning Workshops in August
The NC Partnership for Compassionate Care provides tools for the public to talk about their wishes with family, friends and health care providers, and to execute written advance directives (Health Care Power of Attorney and living will) in accordance with North Carolina state laws. For a list of Advance Care Planning Workshops across North Carolina this month, please click here.


A group purchasing organization of LeadingAge North Carolina.

Sysco and US Foods for Thought

LeadingAge North Carolina members can now buy from Sysco and US Foods through the Value First group purchasing organization.

Value First understands that food and dining expenses are often second only to salaries—which is why we encourage members to have cost studies done in this very important spend category. A cost study is a comparison of what you are currently paying, retail or through a different GPO, to Value First GPO pricing. This is a free membership benefit.

Food cost studies include line-item price comparisons, drop-size discounts, rebates, and other data to let members see if there are potential savings by purchasing through Value First.

If you'd like to request a food cost study for your community, simply click this link to submit your request. For more details contact Vanessa Ceasar at 404-421-3956.

Value First, an affiliate of Vizient/Provista, is a group purchasing organization owned by LeadingAge national and twenty-five state associations, including LeadingAge North Carolina. Value First is designed to leverage the buying power of thousands of senior service providers across the country to get the best pricing on a comprehensive array of products and services. This is your GPO.

 222 N. Person Street, Suite 205, Raleigh, NC  27601
info@leadingagenc.org | www.leadingagenc.org



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Professional Development Update August 2018

Posted By Jennifer Gill, Wednesday, August 1, 2018


August 1, 2018

Just Added:
(click on an event for more information)

  1. Workforce Summit
  2. Marketing & Communications Symposium
  3. State Night Out


In 2 weeks!

Management Leadership Series

August 15, 2018
WhiteStone in Greensboro
10am-3pm
Facilitated by Rick Schlentz of EXTRA!Ordinary, Inc.

Members: $125
Non-members: $175
4.0 NHA CEUs

Department directors, team leaders, supervisors, and mid managers - would you like a fresh perspective and new ideas about how to engage your team? Plan to join us and learn more about what it takes to create an effective team in this last session of the series. You are welcome to register even if you did not attend the first session.

Download brochure.
Register online. 


In 3 weeks - great speakers and timely topics!

Workforce Summit
August 22, 2018
River Landing at Sandy Ridge
Colfax, NC (between Greensboro and Winston-Salem)
9am-4pm


Human Resources professionals and others be sure to register for this informative day that will include a networking lunch with round table discussions. Only $125 for first person, $99 for second person from your community, and $175 for non-members. Earn 5.5 PHR, SPHR and 5.5 NHA credits.

Topics:

Best Practices for Long Term Care Student Internships
Learn more about internships, workforce knowledge, skills and abilities (KSA), student competency, recruitment and best practices for internships.

Respecting Differences
Respecting differences is essential to staff working well together, building teams, and having the highest customer service possible. There is more polarization and more fear of differences than ever today. We know it is essential and the right thing to do to identify differences, learn respect, and develop tools that staff and residents can use to embrace differences in respectful ways that will enhance everyone’s quality of life.

When a Threat Happens
Learn from a first-hand account of steps taken when a community faced an active threat.

Crisis Management
Workplace Violence, Resident Abuse, Breakdown in the Provision of Care, Privacy Breaches, Natural Disasters… these events have a few elements in common. Our brand is at stake. We have made sincere commitments to our residents and their families - commitments that we intend to keep, commitments that are in keeping with our mission, commitments that we planned and trained for… and then protocol is not followed, security is breached, response systems are overwhelmed. Whatever the scenario, we find ourselves working in “Reaction Mode.” When these events occur, care can be compromised; and then the media walks in. How we respond can impact resident outcomes, regulatory outcomes, and civil and criminal exposure. Hear about how to manage elements of a crisis including media response. Emphasis will be placed on workplace violence examples, but content will be applicable to many different scenarios.

Presenters:

Dave Williams, Appalachian State University, Health Care Management Program
Betsy Finger, Givens Estates
Ed Hillman, Givens Estates
Jeff Hutchins, Penick Village
Caroline Hendricks, Penick Village
John Hessburg, Kitch Attorneys and Counselors
Richard Todd, McGriff Insurance Services (formerly BB&T Insurance)

Register Now
Download Flyer


Registration now open for September!

Mid-Atlantic CCRC/Life Plan Marketing and Communications Symposium

with LeadingAge Virginia and LeadingAge Maryland
September 19, 2018
Covenant Woods Retirement Community
Mechanicsville, VA

Three states - one place! Come network and learn with members from LeadingAge NC, VA, and MD! We have a great day planned with plenty of time to connect and share with peers, including a networking dinner the evening before the symposium.

Topics

  • The Digital Tools and Techniques Essential for Senior Living Marketing
    As digital marketing grows in importance for senior living communities, marketers are discovering that one approach does not fit all types of services at a CCRC/LPC.
  • Marketing Your Message with Public Relations
    Learn to use Facebook and engage key audiences by telling your community's most interesting stories. When done strategically, Facebook is a cost effective way to market your CCRC/LPC and to shape your community's public image.
  • Preparing for the Next Generation of Senior Living Consumers
    It’s very clear that senior living is experiencing a shift in consumer preferences, and research shows that Baby Boomers present very different characteristics from previous older adult generations.
  • Creative and Unique Marketing Applications
    A panel comprised of three member communities will discuss their education/community involvement and share best practices.

Speakers from:

Find hotel and dinner information by clicking below:

Download flyer
Register today



RSVP Today!
State Night Out

October 29, 2018
6-7:30pm
Marriott Philadelphia Downtown
A LeadingAge North Carolina members only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

More Information
RSVP


Maintenance Forum
September 27, 2018
Raleigh
More details to come!



2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. There are more programs and events for you this summer and fall. We look forward to seeing you!

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org


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Membership Update

Posted By Jennifer Gill, Friday, July 20, 2018
Updated: Thursday, July 19, 2018



July 20, 2018

In Memoriam: David High (left), Aldersgate

We mourn the loss of David High, Aldersgate’s director of strategic property services. David was at the heart of the Aldersgate family for the past 18 years. David was beloved by the residents and staff of Aldersgate. His warm and generous spirit, his infectious smile, gregarious nature and quick wit were just a few of his endearing qualities. Beyond the Aldersgate community, David was held in the highest regard by so many he helped and served. David was a man of exceptional vision who led with his heart and soul, always with compassion and integrity. David was a trusted and loved friend of LeadingAge North Carolina and was the 2017 recipient of the LeadingAge North Carolina Excellence in Leadership award. We will miss him.

 


The Member Update is published twice a month. If this issue was forwarded to you by a colleague and you would like to receive it directly, please contact Jennifer Gill at 919-571-8333.


Contents
Please click on the section you would like to view.
Advocacy & Policy
Strategic Thinking
Professional Development
Volunteer Spotlight
News & Notes
Congratulations

Value First


Advocacy & Policy

North Carolina Center for Nonprofits Offers Guidance for How 501(c)(3) Nonprofits Can Take Action on Constitutional Amendments

This fall, North Carolina voters will have the opportunity to decide whether six amendments will be made to the North Carolina Constitution. Voters will be asked to decide on constitutional amendments that would:

  1. Reduce the maximum state income tax rate from 10% to 7%;
  2. Require photographic identification for in-person voting in future elections;
  3. (a) Remove the Governor's ability to appoint some members of state boards and commissions, giving the state legislature the power to make these appointments; and (b) restructure the Bipartisan State Board of Elections and Ethics Enforcement;
  4. Constitutionally enshrine the right to hunt and fish;
  5. Expand the rights of victims of crimes; and
  6. Remove the Governor's power to fill judicial vacancies.

The North Carolina Center for Nonprofits has prepared a guide with answers to frequently asked questions about what types of ballot measure activity are permissible for 501(c)(3) nonprofits, pitfalls for nonprofits to avoid, and filing requirements for organizations engaging in lobbying around constitutional amendments.

U.S. Census Bureau Seeks Public Comments on Citizenship Question


The U.S. Census Bureau is now taking comments from the public on the process it plans to follow to count every person in the country, specifically looking for "ways to enhance the quality, utility, and clarity of the information to be collected" and "ways to minimize the burden of the collection of information on respondents...." The public comment period closes August 7.

Bill Would Expand Student Loan Forgiveness Program

Legislation introduced in the United States Senate last month would expand the federal Public Service Loan Forgiveness (PSLF) program and "encourage more students to enter public service professions." The Help Encourage a Lifetime of Public Service Act (HELPS Act), S. 3124, would waive interest accrual under PSLF and direct the U.S. Department of Education to streamline the employment certification process. If enacted, the expansion would provide relief for all qualified applicants across the country.

Millennials Encouraged to Talk to Their Parents about Long-Term Services and Supports

It is essential to plan early for the supports and services needed as you age. Summertime is a great opportunity to begin these care discussions while spending time with family. It’s important to establish older relatives' care preferences, concerns, and deal breakers so families feel prepared for the future. Encourage millennials in your social networks to initiate the conversation. Share resources from LeadingAge national and be sure to post to social media including #CarryTheConvo and @LeadingAge in your posts. Please contact Jennifer Gill in our office at 919-571-8333 with any questions.


Strategic Thinking


Member Question re: Voluntary Termination


Why do some people voluntarily end their employment with member communities? Click here to download an Excel spreadsheet with responses to this member question from your colleagues around the state. Thanks to everyone who helps sustain this service by taking time to respond!

Older Adults Should be Prepared for Hospital Visits
July 10, 2018, NewsOK

Clinicians at your community may find this checklist of items helpful when working with residents. The list is designed to prepare older adults for hospital visits and is endorsed by a physician consultant for the Centers for Disease Control. Please click here for North Carolina-specific information about advance care planning, which is mentioned in the article.

The Do's and Don'ts of Alcohol Intervention for Seniors
July 16, 2018, U.S. News & World Report

At some point social workers or other staff at your community may have concern about a resident's substance use. In this article, a mental health counselor provides support and interventions that are sensitive to older adults.

Demographic Turning Points for the United States: Population Projections  for 2020 to 2060

The U.S. Census Bureau projects:

  • In 2030, all baby boomers will be older than 65. This will expand the size of the older population so that one in every five Americans is projected to be retirement age;
  • By 2035, older adults will outnumber children for the first time in U.S. history;
  • Beginning in 2030, immigration is projected to overtake natural increase (the excess of births over deaths) as the primary driver of population growth for the country.

These, and other facts from the U.S. Census Bureau, may be helpful as you prepare reports for your board and other constituents.


Professional Development


Next week!
Finance & Strategy Symposium

with LeadingAge Virginia
July 26, 2018
8am-4pm
Springmoor in Raleigh
7.0 CPE 6.0 NHA

CFOs, CEOs, Controllers, and other interested members, now is the time to register for the Finance and Strategy Symposium with LeadingAge Virginia. Be sure to arrive in time for dinner the night before. Topics will include:

  • State of Aging Services
  • Use of data and analytics to improve management decisions
  • Ramifications of new tax law
  • Common coverage gaps in professional liability
  • Why HR and Finance should partner to reduce labor costs

Register here.
Download brochure here.




Plan to attend next month!
Management Leadership Series

August 15, 2018
WhiteStone in Greensboro
10am-3pm
Facilitated by Rick Schlentz of EXTRA!Ordinary, Inc.

Members: $125
Non-members: $175
4.0 NHA CEUs

Department directors, team leaders, supervisors, and mid managers - would you like a fresh perspective and new ideas about how to engage your team? Plan to join us and learn more about what it takes to create an effective team in this last session of the series. You are welcome to register even if you did not attend the first session. Register online. Download brochure.



Reserve your spot for next month!!

Workforce Summit

August 22, 2018
River Landing at Sandy Ridge
Colfax, NC
9am-4pm

Topics will include best practices with regard to:

  • Student internship programs
  • Respecting and embracing differences among staff
  • Workplace violence prevention and response

Speakers panel includes representatives from:

  • Appalachian State University
  • BB&T Insurance
  • Kitch
  • Givens Estates
  • Penick Village

Register Now
Download Flyer



Registration now open!

Mid-Atlantic CCRC/Life Plan Marketing and Communications Symposium

with LeadingAge Virginia and LeadingAge Maryland
September 19, 2018
Covenant Woods Retirement Community
Mechanicsville, VA

Three states - one place! Come network and learn with members from LeadingAge NC, VA, and MD! We have a great day planned with plenty of time to connect and share with peers, including a networking dinner the evening before the symposium.

Topics

  • The Digital Tools and Techniques Essential for Senior Living Marketing
    As digital marketing grows in importance for senior living communities, marketers are discovering that one approach does not fit all types of services at a CCRC/LPC.
  • Marketing Your Message with Public Relations
    Learn to use Facebook and engage key audiences by telling your community's most interesting stories. When done strategically, Facebook is a cost effective way to market your CCRC/LPC and to shape your community's public image.
  • Preparing for the Next Generation of Senior Living Consumers
    It’s very clear that senior living is experiencing a shift in consumer preferences, and research shows that Baby Boomers present very different characteristics from previous older adult generations.
  • Creative and Unique Marketing Applications
    A panel comprised of three member communities will discuss their education/community involvement and share best practices.

Speakers from:

  • Love & Company
  • Walker Marketing
  • Varsity
  • The Forest at Duke
  • Cooper Ridge
  • Westminster Canterbury

Find hotel and dinner information by clicking below:

Download flyer
Register today


 

Maintenance Forum
September 27, 2018
Raleigh
More details to come!




2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. Get inspired and refreshed to stay on top of current trends. We look forward to seeing you!



Advance Care Planning Workshops in July

The NC Partnership for Compassionate Care provides tools for the public to talk about their wishes with family, friends and health care providers, and to execute written advance directives (Health Care Power of Attorney and living will) in accordance with North Carolina state laws. For a list of Advance Care Planning Workshops across North Carolina this month, please click here.



PLANNED GIVING 101
July 26, 2018
Abernethy Laurels in Newton, NC
10:00 am – 2:00 pm
Cost: $49

This seminar is for development professionals, executive directors or gift officers engaged in non-profit settings in North Carolina that would like to raise more money by beginning or running a planned giving program in a small shop. You will learn the basics on how to get started along with information on the three simple planned gifts that make up 85% of all planned gifts. There will be a basic overview of charitable gift annuities and other gift vehicles by the North Carolina Planned Giving Council.

The program is eligible for 3 hours of CFRE credit.

Register here.


Volunteer Spotlight


Lee Syria, President & CEO
United Church Homes and Services


Board members of LeadingAge North Carolina are leaders among our membership and volunteers to the association who offer their time and expertise to enrich the field of aging services. This month we learn more about our new board chair, Lee Syria, President and CEO of United Church Homes and Services. Thank you for sharing, Lee!

1. Why did you become involved in LeadingAge North Carolina?

I started my involvement and work with LeadingAge NC in 2000 when I volunteered to serve on and subsequently chaired the Education Committee. Through this service, I learned the value of the peer networking, resources and learning that LeadingAge NC offers its members. I have always felt that the more I am involved, the more value I receive.

2. What makes our mission meaningful to you?

LeadingAge NC has many of the best providers in our field as members. Our mission is meaningful to me because it is the foundation that connects all members in how we work together to expand the possibilities for aging.

3. If you had unlimited resources, what is the one thing you as a board member would like to do for the population we serve?

Other than find a cure for Alzheimer’s, then I would say find a solution for the workforce shortage of quality direct care givers that we are facing.

4. If you could swap jobs with a staff member for a day, what would you want to try and why?

Definitely a direct or front line team member as a CNA, housekeeper or dining services employee in order to have more direct and less formal interaction with the residents. Many years ago, our organization scheduled a few days where our leadership at the home (corporate) office worked alongside and job shadowed various positions within our community. I still remember ending the day with blisters from the mopping in housekeeping. It was a great experience and raised my level of respect for the role that each person plays in order to deliver great service.

5. What do you do to relax, to get away, to recharge your batteries?

Spending time with my dogs (Oscar and Juliette) relaxes me because they are always happy to see me no matter what kind of day I’ve had. Also, I am fortunate to live in a walkable community with a nature preserve, so spending time outdoors is another way for me to relax. Many times when the weather is good, I do not drive my car at all on the weekends. I also cherish any time that I can spend in my favorite role as Aunt Lee to my two nieces!


News and Notes

Promising CBRE Report on CCRCs/LPCs

A recent report from CBRE
focuses on CCRCs/LPCs, including a review of characteristics, key trends shaping demand, property market performance and investment activity and pricing. The report concludes that over the next decade, the senior housing industry is well-positioned for investment opportunity and, more broadly, for increased significance within the commercial real estate industry. Rising demand, growing inventory and evolving product mix will create attractive opportunities and investment returns for owners, buyers and operators of seniors housing product.

Speaker Available for Your Meetings

Enhance your next board, resident, or staff meeting with a presentation by Tom Akins of LeadingAge North Carolina. As a free member service, Tom is available to offer trend analysis presentations and other topics for your constituents. Contact Tom today to discuss your needs. If you have ever heard Tom speak, you know his enthusiasm for the field is infectious. Please call Jennifer in our office at 919-571-8333 for more information.

QAPI program from Cindy DePorter

QAPI tags will be here in November 2019, which is just around the corner. Before that time, maybe it makes sense to get feedback on your community's program. Alliant Quality is still looking for skilled nursing facilities to participate in a survey whose goal is to help improve quality of care in North Carolina. Participation in this survey is not mandated by CMS for regulatory compliance nor does its completion ensure regulatory compliance. Use this survey as a tool as you begin your work on QAPI and then for annual or semiannual evaluation of your organization's progress with QAPI. The survey should be completed with input from the entire QAPI team and organizational leadership. It is meant to be an honest reflection of your progress with QAPI. The results of the assessment will direct you to areas you need to work on in order to establish QAPI in your organization. So please take a moment to participate in this important project. If you have any questions, please contact Melody Brown at Alliant Quality at 229-624-2051.


Congratulations

Appointments to the NC State Board of Examiners for Nursing Home Administrators

Governor Cooper has appointed the following individuals to the North Carolina State Board of Examiners for Nursing Home Administrators:

  • Jon Renegar of Asheville as a Licensed Nursing Home Administrator of a nonprofit facility. Renegar has served as a licensed nursing home administrator for 13 years. Currently, he is the Director of Operations at Carolina Village in Hendersonville, a LeadingAge North Carolina member.
  • Amy Huntley of Garner as a Licensed Nursing Home Administrator. Huntley is the Vice President of Operations at Liberty Healthcare and Rehabilitation Services, and previously served as the Regional Director of Operations for the West Region.
  • Vanessa Burton of Lumberton as a Public Member. Burton serves as an Assistant District Attorney for Robeson County. She previously worked as a Corporate Trust Officer at Wachovia Bank and Trust.
  • Ruth Little of Ayden as a Public Member. Little is the Vice Chair & Assistant Professor at the Department of Public Health at East Carolina’s Brody School of Medicine. Little also served as the Public Health Director for the Jones County Health Department.
  • Curtis Grogan of Cary as a Public Member. Grogan has served as the Risk Management Director for Wake County Public Schools and also in the North Carolina Department of Public Instruction as Section Chief/Risk Manager. Grogan has also worked with several large commercial insurance companies.


A group purchasing organization of LeadingAge North Carolina.

Sysco and US Foods for Thought

LeadingAge North Carolina members can now buy from Sysco and US Foods through the Value First group purchasing organization.

Value First understands that food and dining expenses are often second only to salaries—which is why we encourage members to have cost studies done in this very important spend category. A cost study is a comparison of what you are currently paying, retail or through a different GPO, to Value First GPO pricing. This is a free membership benefit.

Food cost studies include line-item price comparisons, drop-size discounts, rebates, and other data to let members see if there are potential savings by purchasing through Value First.

If you'd like to request a food cost study for your community, simply click this link to submit your request. For more details contact Vanessa Ceasar at 404-421-3956.

Value First, an affiliate of Vizient/Provista, is a group purchasing organization owned by LeadingAge national and twenty-five state associations, including LeadingAge North Carolina. Value First is designed to leverage the buying power of thousands of senior service providers across the country to get the best pricing on a comprehensive array of products and services. This is your GPO.

 



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Membership Update

Posted By Jennifer Gill, Friday, July 6, 2018
Updated: Thursday, July 5, 2018



July 6, 2018

CONTENTS
Click on the section you would like to view.
Advocacy & Policy
Strategic Thinking
Professional Development
News & Notes
Congratulations

Value First


Advocacy & Policy

Legislative Session Adjourns

The 2018 short legislative session ended last Friday with approximately $1 million appropriated to support services to keep seniors in their homes and communities (Home and Community Block Grant) and another $1 million to support adult guardianship. In addition, the Budget Technical Corrections Bill appropriated $5.5 million to increase the rate for the Medicaid Community Alternatives Program for Disabled Adults (CAP-DA). To get a complete list of bills passed this legislative session (except bills of local impact only and bills pertaining to constitutional amendments which do not go to the Governor) click on the following links:

State Legislature to Return for Another Session in November

The North Carolina General Assembly will return for another session beginning on November 27. Legislators will have broad authority to take up a variety of legislation during that post-election session.

Nursing Home Rules on Hearings, Transfers, and Discharges Set for Review

The North Carolina Medical Care Commission is proposing to readopt rules for nursing home hearings, transfers, and discharges. A public hearing is scheduled for August 8, 2018 at 2:00 p.m. in Room 104, Brown Building, 801 Biggs Drive, in Raleigh. The building is located in the Dorothea Dix Park. Ms. Nadine Pfeiffer, DHSR Rule Review Manager, is accepting public comments on these rules and fiscal analysis from June 15, 2018 – August 14, 2018. Comments will also be accepted in person at the public hearing. The proposed effective date of these rules is January 1, 2019. A copy of the proposed rules, fiscal analysis, and instructions for submitting comment can be found at the Division of Health Service Regulation website.

Legislators Approve Constitutional Amendment to Cap State Income Tax Rate at 7%

On Wednesday of last week, the North Carolina House of Representatives approved a bill (S.75) that will place a constitutional amendment on the ballot in the November elections to lower the North Carolina constitution's cap on the state income tax rate from 10% to 7%. The Senate gave final approval after the House action. The House bill was a modification of legislation that the Senate passed last year to lower the income tax cap in the state's constitution to 5.5%.

CMS Releases Medicaid Scorecard

The Centers for Medicare and Medicaid Services released its first-ever Medicaid Scorecard intended to advance a longer-term goal to improve understanding of Medicaid performance nationally. The North Carolina Department of Health and Human Services issued a statement in support of this effort. North Carolina scored in the top tier of states for managing adults on persistent medications and monitoring individuals on anti-psychotic medications. The report noted the state still has work to do to improve other key health performance indicators, including timely access and follow-up to mental health services. To learn more about this, click here.


Strategic Thinking


New Policy Paper Outlines Medicaid Managed Care Transition Specifics

The N.C. Department of Health and Human Services has released a policy paper with information for health care providers regarding the transition to Medicaid managed care, expected to launch in 2019. The policy paper "Supporting Provider Transition to Medicaid Managed Care" describes what Medicaid providers should expect during their transition to managed care, including guidance on enrolling and credentialing, contracting with health plans and meeting Advanced Medical Home requirements. Providers must participate in managed care to continue receiving reimbursement for serving Medicaid beneficiaries enrolled in managed care plans.

The Other Diversity: Harnessing the Power of Personality Differences in the C-Suite
March 26, 2018, Russell Reynolds Associates

Read this article to understand the psychological diversity that might exist on your team, and learn five suggestions for how to use that diversity to create cohesion.

Dealing With an Aging Parent's Alcohol Problem
June 23, 2018, The Wall Street Journal

Approaching a parent about coping with his or her addiction is a complicated and sensitive task. This article may be a helpful resource to social workers, clinicians, and others in your community who provide mental health support to residents. Read more.

The Many Benefits of Meditation for Older Adults
June 22, 2018, U.S. News & World Report

Does your community offer meditation for residents? Research shows that meditation has myriad positive mental and physical health benefits. Read more.


Professional Development


In Three Weeks!
Finance & Strategy Symposium
with LeadingAge Virginia
July 26, 2018
8am-4pm
Springmoor in Raleigh
7.0 CPE 6.0 NHA

CFOs, CEOs, Controllers, and other interested members, registration is now open for the Finance and Strategy Symposium with LeadingAge Virginia. Be sure to arrive in time for dinner the night before. Topics will include:

  • State of Aging Services
  • Use of data and analytics to improve management decisions
  • Ramifications of new tax law
  • Common coverage gaps in professional liability
  • Why HR and Finance should partner to reduce labor costs

Register here.
Download brochure here.




Reserve your seat for next month!
Management Leadership Series

August 15, 2018
WhiteStone in Greensboro
10am-3pm
Facilitated by Rick Schlentz of EXTRA!Ordinary, Inc.

Members: $125
Non-members: $175
4.0 NHA CEUs

Department directors, team leaders, supervisors, and mid managers - would you like a fresh perspective and new ideas about how to engage your team? Plan to join us and learn more about what it takes to create an effective team in this last session of the series. You are welcome to register even if you did not attend the first session. Register online. Download brochure.



REGISTRATION OPEN!!

Workforce Summit

August 22, 2018
River Landing at Sandy Ridge
Colfax, NC
9am-4pm

Topics will include best practices with regard to:

  • Student internship programs
  • Respecting and embracing differences among staff
  • Workplace violence prevention and response

Speakers panel includes representatives from:

  • Appalachian State University
  • BB&T Insurance
  • Kitch
  • Givens Estates
  • Penick Village

Register Now
Download Flyer


 

Marketing and Communications Symposium
with LeadingAge Virginia and LeadingAge Maryland
September 19, 2018
Covenant Woods Retirement Community
Mechanicsville, VA
More details to come!

Maintenance Forum
September 27, 2018
Raleigh
More details to come!




2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. We have more events this year where you may learn, get inspired and refreshed. We look forward to seeing you!



Advance Care Planning Workshops in July

The NC Partnership for Compassionate Care provides tools for the public to talk about their wishes with family, friends and health care providers, and to execute written advance directives (Health Care Power of Attorney and living will) in accordance with North Carolina state laws. For a list of Advance Care Planning Workshops across North Carolina this month, please click here.



PLANNED GIVING 101
July 26, 2018
Abernethy Laurels in Newton, NC
10:00 am – 2:00 pm
Cost: $49

This seminar is for development professionals, executive directors or gift officers engaged in non-profit settings in North Carolina that would like to raise more money by beginning or running a planned giving program in a small shop. You will learn the basics on how to get started along with information on the three simple planned gifts that make up 85% of all planned gifts. There will be a basic overview of charitable gift annuities and other gift vehicles by the North Carolina Planned Giving Council.

The program is eligible for 3 hours of CFRE credit.

Register here.


News and Notes


Fall Prevention Guide Released

The National Alliance for Caregiving has partnered with the National Council on Aging to create a Fall Prevention Conversation Guide for Caregivers. The Guide highlights fall risk factors and ways that caregivers can work with loved ones to develop a falls prevention action plan. This resource provides a guide for starting conversations about falls with loved ones. It also outlines specific falls prevention action steps and highlights additional resources which may be helpful. Click here to read more.

New Shingles Infographic Available

About one in three people will develop shingles, a disease that causes a painful skin rash. Although there is no cure, shingles can be prevented and treated. The National Institute on Aging has an infographic highlighting five facts about shingles. This information might be posted in your clinic or other places where staff and residents frequent.

Easy Link to Stay Connected with National Listservs

There is a new link on LeadingAge national's website for anyone who wishes to get more involved and connected with the LeadingAge community! The new link allows for members to join LeadingAge national's listservs and advisory groups as well as express interest in serving LeadingAge in a more official capacity (ie. committees, task forces, etc.) We hope you will take advantage of this opportunity to get connected!

Newly-Released LeadingAge Member Resources

  • The Regulatory Round Up: This suite of three products is designed to provide LeadingAge members with valuable information about federal regulatory initiatives and developments;
  • The 2030 Aging Services Scenario Toolkit: This strategic planning toolkit explores the future need for and delivery of aging services in the context of expectable, challenging, and visionary futures. The toolkit includes a report and video presentation detailing the scenarios, and a discussion guide and PowerPoint presentation to use in your internal discussions;
  • LeadingAge Magazine: The magazine’s March/April issue examines how LeadingAge members are putting their best foot forward by learning about the changing landscape they face, examining how they communicate with their communities, asking how well their services correspond with what consumers want, and adapting to better serve older adults;
  • Social Connectedness and Engagement Technology Online Selection Tool: The Center for Aging Services Technologies (CAST) released an updated version of this tool in March; and
  • Issue Brief for Affordable, Service-Enriched Senior Housing: The issue brief requests $600 million in new Section 202 construction funding, increased funding for service coordinators and increased funding for Older Americans Act programs.

Congratulations

New State Aging Director Named

Joyce Massey-Smith has been named as the Director of the North Carolina Division of Aging and Adult Services (DAAS) effective June 29.  Joyce is no stranger to the aging network. She has worked at DAAS since March 1996, first as an Adult Program Representative and most recently as Section Chief for Adult Services. She also worked previously as the Area Agency on Aging Administrator at the Northwest Piedmont Council of Governments in Winston-Salem (now merged with the Piedmont Triad Regional Council) for a number of years. In making the announcement, Michael A. Becketts, Assistant Secretary for Human Services with the NC Department of Health and Human Services, noted that Joyce brings to her new position experience in the two primary areas DAAS serves; aging and services to adults. He notes that Joyce is passionate about her work and supports innovative ways to improve how the Department supports county departments of social services, Area Agencies on Aging, and community stakeholders. Joyce may be reached at 919-733-4534.

Deerfield Earns Upgraded Fitch Rating

Fitch Ratings has upgraded Deerfield's outstanding debt to 'A' from 'A-' and the Rating Outlook is Stable. Congratulations to Deerfield, located in Asheville, for this significant achievement.


A group purchasing organization of LeadingAge North Carolina.

Sysco and US Foods for Thought

LeadingAge North Carolina members can now buy from Sysco and US Foods through the Value First group purchasing organization.

Value First understands that food and dining expenses are often second only to salaries—which is why we encourage members to have cost studies done in this very important spend category. A cost study is a comparison of what you are currently paying, retail or through a different GPO, to Value First GPO pricing. This is a free membership benefit.

Food cost studies include line-item price comparisons, drop-size discounts, rebates, and other data to let members see if there are potential savings by purchasing through Value First.

If you'd like to request a food cost study for your community, simply click this link to submit your request. For more details contact Vanessa Ceasar at 404-421-3956.

Value First, an affiliate of Vizient/Provista, is a group purchasing organization owned by LeadingAge national and twenty-five state associations, including LeadingAge North Carolina. Value First is designed to leverage the buying power of thousands of senior service providers across the country to get the best pricing on a comprehensive array of products and services. This is your GPO.

 


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