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Membership Update

Posted By Jennifer Gill, Friday, September 7, 2018
Updated: Thursday, September 6, 2018

 September 7, 2018

The Member Update is published twice a month. If this issue was forwarded to you by a colleague and you would like to receive it directly,
please contact Jennifer Gill at 919-571-8333.

Click on the section you would like to view.
Advocacy & Policy
Strategic Thinking
News & Notes
Professional Development
Value First

Advocacy & Policy

Election Toolkit Now Available for You and Your Community
Last Friday we released our 2018 Election Toolkit, a practical guide to all aspects of this fall’s contests. We encourage you to share it with your residents, staff, board, and friends…and let us know if you have any questions about it or the information it contains.

LeadingAge Responds to Concerns About Reported Staffing Levels
LeadingAge President and CEO Katie Smith Sloan has responded to
concerns raised by Senator Ron Wyden (D-OR), a ranking member of the Senate Finance Committee, on whether seniors and their families have accurate and complete information about the quality of nursing homes. Senator’s Wyden’s concerns are based on a report published by The New York Times earlier this summer regarding reported staffing levels in nursing homes under the new payroll-based journal (PBJ) system. LeadingAge President and CEO Katie Smith Sloan called on CMS to change its policy to adjust a nursing home’s Five Star rating as soon as the PBJ staffing data has been corrected rather than waiting until the end of the quarter.

Researchers Identify Key Characteristics of Hospitals' Preferred Skilled
Nursing Care Providers August 20, 2018, McKnight's Long-Term Care News

With the advent of bundled payment programs and accountable care organizations, hospitals are forming tighter bonds with skilled nursing facilities across the country. But are these “preferred providers” of hospitals actually providing higher quality care than their “non-preferred” peers? Read more.

Do You Have Employees Who Will be Affected by The End of Temporary Protected Status of Individuals from Liberia, Nicaragua, El Salvador or Haiti? We Want to Know.
Providers across the US who have employees from Liberia, Nicaragua, El Salvador or Haiti will lose them in the next year due to the end of the Temporary Protected Status (TPS) program. In some cases, individuals from these countries have been here for many years (some up to 30) through a Federal Program that designates a foreign country for TPS due to conditions in the country that temporarily prevent the country’s nationals from returning safely, or in certain circumstances, where the country is unable to handle the return of its nationals adequately. Those conditions include:

  • Ongoing armed conflict (such as civil war)
  • An environmental disaster (such as earthquake or hurricane), or an epidemic
  • Other extraordinary and temporary conditions

We would like to know if any of our members will lose employees due to the end of this program for those countries. Please contact Jennifer Gill and let her know how many (not who) could be lost – or if you have questions about it. LeadingAge national is trying to gauge the impact on our field by the end of this program.

Western NC City Considering Implementing Nonprofit Payments in Lieu of Taxes
The Hendersonville City Council is considering targeting charitable nonprofits and churches in the community by implementing a "voluntary" payment in lieu of taxes (PILOT) program to seek tax payments from their tax-exempt property. A public records request indicates tax-exempt properties in the city make up $404.5 million in value, yet the largest share of tax-exempt properties ($170 million) is occupied by federal, state, and local governments, not nonprofits. Hendersonville would not require governments to pay PILOTS on their property. This would cut into nonprofits' already limited financial resources, which is particularly troubling since 56% of North Carolina nonprofits lacked the adequate resources to fully meet the demands for their services last year.

New Guidance: Fair Housing Act and Americans with Disabilities Act
LeadingAge has provided new guidance that summarizes the Fair Housing Act (FHA) and Americans with Disabilities Act (ADA). The guidance should help members answer the following questions:

  • What are the protected classes of individuals under FHA?
  • Are senior housing providers exempt from part of the FHA?
  • Does the ADA apply to senior housing situations?

The FHA and the ADA are the two main anti-discrimination statutes that affect senior living providers. Knowing how these statutes apply to various settings is important to all staff – from marketing personnel at the beginning of the process through the front-line and maintenance staff upon move-in. Download the guidance.

Service Coordinator Resource Guide and Online Learning Tool Now Available
The U.S. Housing & Urban Development Department (HUD) has released three new Service Coordination resources and tools. Check out these resources from HUD for multifamily housing information.

  • Service Coordinators in Multifamily Housing Online Learning Tool: Designed for service coordinators who are new to the program or experienced practitioners who want to refresh their skills, this self-paced, self-directed training provides guidance on how to run an effective service coordination program. The tool includes up-to-date information on program standards, video interviews with practitioners highlighting best practices and short quizzes to test your knowledge. Service coordinators who complete the training will receive credit towards ongoing training requirements
  • Service Coordinators in Multifamily Housing Program Resource Guide: This companion resource guide provides training on the Online Learning Tool and an overview of what to expect during an on-site or remote review by HUD Regional or Satellite office staff.
  • Multifamily Housing Finance and Grants Management Toolkit: Designed for grantees and sub-recipients, this guide provides supplemental guidance on fulfilling fiduciary grants management responsibilities.

Capital Needs Assessment e-Tool Requirement for PRACs Suspended
The U.S. Housing & Urban Development Department (HUD) has suspended use of the CNA e-Tool for PRAC budgeting purposes. Until further notice, PRAC projects needing to submit a rent increase should follow previous guidance in HUD Handbook 4350.1, Chapter 7: Processing Budgeted Rent Increases.

Read the Aug. 3 memo.

Members with questions should contact Jennifer Larson at 202-402-7141. Members can also share questions and feedback on the impacts of this memo and efforts to obtain rent adjustments with LeadingAge.

Vermont ACO Tests 1-Night Hospital-Stay Waiver
August 22, 2018, McKnight's Long-Term Care News
A Vermont accountable care organization is trying out a new approach to better coordinating care between hospitals and skilled nursing facilities. Read more.

Strategic Thinking

Member Questions
What responses did your colleagues provide on the following questions? Click on the topic to download an Excel spreadsheet.

New Reports Explore Global Expansion of Foreign-Born Aging Services Workforce
Three new reports explore the characteristics and migration routes of foreign-born workers and the benefits and challenges associated with an expanding foreign-born workforce in the field of aging services.

Foreign-born nurses and personal care assistants make up an increasingly significant percentage of workers in our field. around the world. These immigrant/migrant workers, who come primarily from developing countries, bring myriad benefits to aging services organizations that employ them and the care recipients they serve, according to findings from a 2018 study by the LeadingAge LTSS Center @UMass Boston.

Strategic Focus Newsletter Examines Governance Issues
Click here to view the one-page newsletter Strategic Focus, our new publication, that examines a specific governance topic to help you, your leadership team and your board in planning, strategic thinking, and execution as you seek to sustain and amplify your mission. A hearty thank you to our good friends at LeadingAge Virginia for sharing their content for use in this publication.

Technology Selection Tools
LeadingAge CAST has updated its Functional Assessment and Activity Monitoring Technology Selection Tool, one of six resources to assist members to choose the best technology. The Functional Assessment and Activity Monitoring tool now includes updates to its product matrix and online selection tool. A new vendor, APDM, Inc., has been added to the tool, which represents 13 vendors and 14 products.

News and Notes

Conference 2019 RFP Open
We want to hear from you! Submit your RFP to be a presenter at the 2019 LeadingAge North Carolina Annual Conference May 6-9 in Myrtle Beach, SC. The application is submitted online and is available by clicking here. Submissions are due by November 30th, plenty of time to organize your thoughts. Based on 2018 conference evaluations, attendees are interested in learning about:

  • finance/accounting
  • technology
  • public policy and regulations
  • workforce issues, successful retention and recruitment programs
  • communicating with family members
  • diversity of staff, board and residents
  • HIPAA compliance

We are seeking a variety of topics relevant to the field. Formats that include multi-disciplinary panels and member communities are encouraged. Submit your RFP today!

2018 National Study of Long-Term Care Providers
The CDC’s National Center for Health Statistics has started the fourth wave of the National Study of Long-Term Care Providers (NSLTCP). NSLTCP is an ongoing federally funded study to report information about the characteristics of five major sectors of long-term care services— assisted living and similar residential care, adult day, home health, nursing home, and hospice. The 2018 study will be collecting information from a randomly selected sample of nearly 4,000 provider organizations throughout the United States. If your organization is contacted about the 2018 study, please participate and encourage others to do the same. Your participation enables NCHS to continue to serve you with reliable, trusted information, to support you in the important work you do serving participants or residents, their families, and your communities.

2018 Salary & Benefits Report for Life Plan Communities Now Available
The national average hourly rate for CNAs in Continuing Care Retirement Communities/Life Plan Communities (CCRCs) saw an increase of about 3.35%, according to the 2018-2019 CCRC salary and benefits report published by the Hospital & Healthcare Compensation Service (HCS) in cooperation with LeadingAge.

Tom Akins Available to Speak with Your Constituents

Enhance your next board, resident, or staff meeting with a presentation by Tom Akins of LeadingAge North Carolina. As a free member service, Tom is available to offer trend analysis presentations and other topics for your constituents. Contact Tom today to discuss your needs. If you have ever heard Tom speak, you know his enthusiasm for the field is infectious. Please call Jennifer Gill in our office at 919-571-8333 for more information.


Lounge (Phase 1)

Theater Rendering (Phase 2)

(photos courtesy of Well-Spring)

WellSpring, A Life Plan Community Opens Phase 1 of Construction Project

Well•Spring, A Life Plan Community has opened Phase 1 of a $30-million expansion to house a wide array of new amenities, including additional dining options and a major strategic shift toward on-site access to significant arts programming. The newly opened Bauman Bistro and Special Occasions Room nearly triple the dining space for Well•Spring’s 420 residents. A new lounge, which can seat approximately 65 people, will offer residents a full bar with mixed drinks for the first time. Construction on Phase 2 – the Resident Activity Center – is expected to be completed around late November. The center will feature a new 340-seat theater, art studios, a woodworking and hobby shop, rehearsal space and the Jo Safrit & Cathy Ennis Gallery, showcasing rotating exhibits of artworks from the collection of UNCG’s Weatherspoon Art Museum.

Professional Development

New!! Mid-Atlantic CCRC/Life Plan
Marketing and Communications Symposium

with LeadingAge Virginia and LeadingAge Maryland
September 19, 2018
Covenant Woods Retirement Community
Mechanicsville, VA

Three states - one place! Marketers - network and learn with members from LeadingAge NC, VA, and MD! We have a great day planned with plenty of time to connect and share with peers, including a "dutch-treat" networking dinner the evening before the symposium.


  • The Digital Tools and Techniques Essential for Senior Living Marketing
    As digital marketing grows in importance for senior living communities, marketers are discovering that one approach does not fit all types of services at a CCRC/LPC.
  • Marketing Your Message with Public Relations
    Learn to use Facebook and engage key audiences by telling your community's most interesting stories. When done strategically, Facebook is a cost effective way to market your CCRC/LPC and to shape your community's public image.
  • Preparing for the Next Generation of Senior Living Consumers
    It’s very clear that senior living is experiencing a shift in consumer preferences, and research shows that Baby Boomers present very different characteristics from previous older adult generations.
  • Creative and Unique Marketing Applications
    A panel comprised of three member communities will discuss their education/community involvement and share best practices.

Speakers from:

Find hotel and dinner information by clicking below:

Register Online Today
Download Flyer

State Night Out
October 29, 2018
Marriott Philadelphia Downtown

A LeadingAge North Carolina members only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

RSVP Online Today
More Information

New! Maintenance Forum
September 27, 2018
8201 Brownleigh Dr.
Raleigh, NC 27617

$75 First person
$50 Additional persons from the same community
4.0 NHA credits

Join us for this disaster readiness seminar sponsored by Value First. Continental breakfast and lunch are included.


  • Recommended procedures for maintaining floor coverings including proper cleaning solutions, equipment, methods and products to be used after disaster
  • Emergency protocol and communication methods
  • Water, mold, fire and storm restoration


Register Online Today
Download Flyer

NEW!! Caregiver Support Seminar
October 10 in Charlotte location TBA
October 11 at Carol Woods in Chapel Hill
4.0 NHA

$99 1st person
$75 Additional persons from the same community
$150 Non-members

Every staff person in your community would benefit from the Caregiver Support Seminar we have planned: Nursing, Dining, Administrative Support, Facilities, Therapists, Management, and more.

This day is designed to help staff:

  • Understand and practice how to respond with empathy and support to residents living with dementia
  • Respond to our own, as well as resident and family member grief
  • Discuss the inherent fear of death and the significance of this topic for those who work with the sick and dying
  • Examine moral courage and what it takes to make tough decisions

Register Online for October 10th in Charlotte
Register Online for October 11th in Chapel Hill
Download Flyer

2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. Register today! Get inspired and stay on top of trends. We look forward to seeing you.

A group purchasing organization of LeadingAge North Carolina.

Medical Supplies and Equipment

  • Abbott Nutrition
  • ArjoHuntleigh
  • Bard Medical
  • Becton, Dickinson
  • Convatec
  • Covidien
  • Essity/SCA Tena
  • First Quality
  • Sage Products
  • Smith & Nephew

(This list is a small sample of GPO manufacturer contracts
in the med-surg spend category.)

When was the last time your community analyzed medical supplies costs? Can’t remember? Let Value First do a cost study for you. A cost study is a detailed, line-item analysis of what your community is currently paying compared to pricing available through Value First group purchasing organization. Whether your distributor is McKesson, Medline, Neil Medical, Holladay (or a different company) we can do an analysis for you. This is a free service available to LeadingAge/Value First members.

Request a Cost Study Today!

  • To submit your cost study request click here.
  • For additional information contact Value First representative Vanessa Ceasar at (404) 421-3956.

Value First group purchasing organization is owned by LeadingAge. The GPO is designed to leverage the buying power of LeadingAge members across the country to get the best pricing on a comprehensive array of products and services.
This is your GPO!

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