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Professional Development Update August 2018

Posted By Jennifer Gill, Wednesday, August 1, 2018


August 1, 2018

Just Added:
(click on an event for more information)

  1. Workforce Summit
  2. Marketing & Communications Symposium
  3. State Night Out


In 2 weeks!

Management Leadership Series

August 15, 2018
WhiteStone in Greensboro
10am-3pm
Facilitated by Rick Schlentz of EXTRA!Ordinary, Inc.

Members: $125
Non-members: $175
4.0 NHA CEUs

Department directors, team leaders, supervisors, and mid managers - would you like a fresh perspective and new ideas about how to engage your team? Plan to join us and learn more about what it takes to create an effective team in this last session of the series. You are welcome to register even if you did not attend the first session.

Download brochure.
Register online. 


In 3 weeks - great speakers and timely topics!

Workforce Summit
August 22, 2018
River Landing at Sandy Ridge
Colfax, NC (between Greensboro and Winston-Salem)
9am-4pm


Human Resources professionals and others be sure to register for this informative day that will include a networking lunch with round table discussions. Only $125 for first person, $99 for second person from your community, and $175 for non-members. Earn 5.5 PHR, SPHR and 5.5 NHA credits.

Topics:

Best Practices for Long Term Care Student Internships
Learn more about internships, workforce knowledge, skills and abilities (KSA), student competency, recruitment and best practices for internships.

Respecting Differences
Respecting differences is essential to staff working well together, building teams, and having the highest customer service possible. There is more polarization and more fear of differences than ever today. We know it is essential and the right thing to do to identify differences, learn respect, and develop tools that staff and residents can use to embrace differences in respectful ways that will enhance everyone’s quality of life.

When a Threat Happens
Learn from a first-hand account of steps taken when a community faced an active threat.

Crisis Management
Workplace Violence, Resident Abuse, Breakdown in the Provision of Care, Privacy Breaches, Natural Disasters… these events have a few elements in common. Our brand is at stake. We have made sincere commitments to our residents and their families - commitments that we intend to keep, commitments that are in keeping with our mission, commitments that we planned and trained for… and then protocol is not followed, security is breached, response systems are overwhelmed. Whatever the scenario, we find ourselves working in “Reaction Mode.” When these events occur, care can be compromised; and then the media walks in. How we respond can impact resident outcomes, regulatory outcomes, and civil and criminal exposure. Hear about how to manage elements of a crisis including media response. Emphasis will be placed on workplace violence examples, but content will be applicable to many different scenarios.

Presenters:

Dave Williams, Appalachian State University, Health Care Management Program
Betsy Finger, Givens Estates
Ed Hillman, Givens Estates
Jeff Hutchins, Penick Village
Caroline Hendricks, Penick Village
John Hessburg, Kitch Attorneys and Counselors
Richard Todd, McGriff Insurance Services (formerly BB&T Insurance)

Register Now
Download Flyer


Registration now open for September!

Mid-Atlantic CCRC/Life Plan Marketing and Communications Symposium

with LeadingAge Virginia and LeadingAge Maryland
September 19, 2018
Covenant Woods Retirement Community
Mechanicsville, VA

Three states - one place! Come network and learn with members from LeadingAge NC, VA, and MD! We have a great day planned with plenty of time to connect and share with peers, including a networking dinner the evening before the symposium.

Topics

  • The Digital Tools and Techniques Essential for Senior Living Marketing
    As digital marketing grows in importance for senior living communities, marketers are discovering that one approach does not fit all types of services at a CCRC/LPC.
  • Marketing Your Message with Public Relations
    Learn to use Facebook and engage key audiences by telling your community's most interesting stories. When done strategically, Facebook is a cost effective way to market your CCRC/LPC and to shape your community's public image.
  • Preparing for the Next Generation of Senior Living Consumers
    It’s very clear that senior living is experiencing a shift in consumer preferences, and research shows that Baby Boomers present very different characteristics from previous older adult generations.
  • Creative and Unique Marketing Applications
    A panel comprised of three member communities will discuss their education/community involvement and share best practices.

Speakers from:

Find hotel and dinner information by clicking below:

Download flyer
Register today



RSVP Today!
State Night Out

October 29, 2018
6-7:30pm
Marriott Philadelphia Downtown
A LeadingAge North Carolina members only social event that is held each year in conjunction with LeadingAge national's Annual Meeting & Expo.

More Information
RSVP


Maintenance Forum
September 27, 2018
Raleigh
More details to come!



2018 Event and Education Calendar

Please click here to view and print LeadingAge North Carolina's 2018 Event and Education Calendar. There are more programs and events for you this summer and fall. We look forward to seeing you!

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
919-571-8333 | info@leadingagenc.org | www.leadingagenc.org


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Calendar

8/22/2018
Workforce Summit

9/19/2018
Mid-Atlantic CCRC/Life Plan Marketing and Communications Symposium

10/29/2018
2018 State Night Out

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