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Inclusion Insights February 2019

Posted By Jennifer Gill, Thursday, February 21, 2019

February 22, 2019

Welcome to the eleventh edition of Inclusion Insights, a regular publication of LeadingAge North Carolina highlighting trends, practices, and news related to inclusion and diversity issues in aging services. We welcome your feedback, questions, and ideas.

Strategic Framework

Fixing the Flawed Approach to Diversity
January 17, 2019, Boston Consulting Group
Boston Consulting Group surveyed roughly 16,500 people worldwide to identify the most effective diversity and inclusion measures. Through that research, they identified specific solutions that companies can implement to accelerate their progress on diversity. These solutions fall into three categories: 1) Back-to-basics measures that all groups, regardless of age, gender, race or ethnicity, or LGBTQ status, agree are necessary and effective; 2) Proven measures that employees of each diverse group—along with management—agree are effective; 3) “Hidden gems” for each group—initiatives that members of that group cite as effective yet are undervalued by company leaders. Read more from this extensive survey and share it with your stakeholders.

Companies that Discard Old Thinking about Ability Are Ahead of the Curve
January 18, 2019, Entrepreneur
According to the U.S. Department of Labor, employers who have embraced disability as a component of their talent strategy report a: 1) 90 percent increase in retention of valued employees; 2) 72 percent increase in employee productivity; and 3) 45 percent increase in workplace safety. In addition, 38 percent report savings in workers' compensation or other insurance costs. And did you know that less than 40 percent of individuals with disabilities require accommodations in the workplace, and those that are required cost less than $500 per employee, on average? Finally, 90 percent of consumers surveyed “specifically agreed that they would prefer to give their business to companies that hire individuals with disabilities.”

To Retain Employees, Focus on Inclusion — Not Just Diversity
December 4, 2018, Harvard Business Review
Employees who differ from most of their colleagues in religion, gender, sexual orientation, socio-economic background, and generation often hide important parts of themselves at work for fear of negative consequences. The diversity and inclusion community calls this “identity cover,” and it makes it difficult to know how they feel and what they want, which makes them vulnerable to leaving their organizations. Read this article for inclusion strategies to help retain these employees.

Diversifying Leadership

Diverse Boards are Better. So How Do You Build One?
January 18, 2019, World Economic Forum
Research shows that top performing boards tend to have more female directors than their bottom-quartile counterparts. Similarly, on age diversity, research indicates that a wide range of age representation on a board is a positive indicator of a company’s performance. Despite those pledges progress remains slow. Read this article for five simple steps to bolster your board's diversity.

Race to Lead: Women of Color in the Nonprofit Sector
Building Movement Project
Building Movement Project, a nonprofit research group, surveyed more than 4,000 nonprofit workers to figure out why there were so few leaders of color in the sector. Statistically, it found ample evidence of recruiting and hiring bias. But women of color face perhaps the steepest challenges. Read the report to better understand the issue and for a series of recommendations for institutional fixes.

How Organizations Are Failing Black Workers — and How to Do Better
January 16, 2019, Harvard Business Review
Research shows that when women are more highly represented on corporate boards and in the C-suite, conditions improve for other women in the organization. This downstream effect is a compelling reason to make sure that your organization is hiring black workers in positions of authority and influence.

Creating an Inclusive Culture

Nurse Practitioner Group Uses Its Expertise to Treat LGBT Elderly
February 4, 2019, Columbia News
A group of Columbia nursing faculty holds a special clinic for LGBT older adults in Manhattan. Why do they offer this clinic in addition to their other clinics? Read more to learn about this population's unique needs and challenges in the health care setting, and how your community might be more successful in meeting their needs.

Cultural Sensitivity Speeds Up Recovery
February 4, 2019, McKnight's Long-Term Care News
You may already believe it's important to create a homelike environment in your community. But whose home is reflected? Does your community's physical environment reflect diverse cultures? The next time your community purchases art, consider work that features people of color or art by an African-American, Asian, or Hispanic artist. The positive impact on someone's health and sense of welcome in your community may depend upon it.

The Ways Inequality Affects Black Americans at the End of Life
November 2, 2018, Next Avenue
Read this article to increase your cultural literacy regarding end of life issues. Consider sharing it with staff as well. Doing so may increase sensitivity to those whose experiences in the health care system are shaped by their racial, ethnic, or religious background. A more culturally literate staff could also result in more person-centered care and informed end of life decision making.


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