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Inclusion Insights August 2018

Posted By Jennifer Gill, Thursday, August 23, 2018
Updated: Wednesday, August 22, 2018

August 23, 2018

Welcome to the ninth edition of Inclusion Insights, a regular publication
of LeadingAge North Carolina highlighting trends, practices,and news
related to inclusion and diversity issues in aging services.
We welcome your feedback, questions, and ideas.


Beating the Odds
March-April 2018, Harvard Business Review
The authors of the study featured in this Harvard Business Review article asked: What lessons can aspiring leaders—specifically, women of color and members of other underrepresented groups—take from the careers of highly successful African-American women? Moreover, what can corporate leaders learn about how to spot and develop black women’s talents, and what might such lessons teach us about how to cultivate the talents of underrepresented groups more generally?

Several Ways Exist to Improve Your Organization's LGBT Cultural Competency
June 18, 2018, McKnight's Senior Living
If your community is concerned with creating a more inclusive environment for LGBT residents, this article offers several steps for consideration. In particular, SAGECare offers training for how to help staff become more culturally competent in this area. Read more. Also check out the article below in Celebrations to learn how Aldersgate in Charlotte achieved platinum status from SAGECare.

Is Your Company Just Paying Lip Service To Diversity?
June 29, 2018, Forbes
How should your organization measure diversity and inclusion success over time? What are companies who are truly committed to cultural change doing differently? Check out this article to make sure your community and employees are taking responsibility for cultural change at your organization.

5 Strategies For Creating A Diverse And Inclusive Company
June 27, 2018, Huffington Post
A review of the tactics shared by the CEO of Ecolab in this article might help your community achieve its diversity and inclusion goals.

7 Critical Elements of Best-in-Class Diversity and Inclusion Strategies
June 26, 2018, HR Technologist
As baby boomers leave the workplace and the talent pipeline becomes more diverse, is your community prepared to be an inclusive workplace and create a sense of belonging? The author's approach is not to reflect on women’s leadership advancement as a “nice thing to do,” but to encourage companies to take it up as a real-time action plan to drive productivity using their most critical asset -- their employees. Check out this article for compelling business reasons and strategies for implementing an integrated women’s leadership strategy.

Cultural Diversity is not Cultural Competency
January 25, 2018, Generocity
The author cites BoardSource data that shows that many organizations fail to make a real effort to become more inclusive, but adds, “Even well-meaning organizations struggle with putting diversity, inclusion and cultural competency into practice.” Check out this article to understand the difference between cultural diversity and competency, and for seven steps toward building a culturally competent organization.

Who are You Overlooking in Your Diversity and Inclusion Plan?
June 26, 2018, HR Dive
How do organizations that have traditionally focused their diversity and inclusion efforts on women and minorities broaden such plans? Several keys to broaden a diversity and inclusion plan are offered in this article, to make sure folks living with disabilities, people who are part of the LGBT community, Asian-Pacific Americans and more are honored. Read more.


Aldersgate Participates in Charlotte Pride Parade and Festival 2018

Aldersgate "honors all elders" at the Charlotte Pride Parade and Festival.

Aldersgate Announces its SAGECare Platinum Status

Aldersgate in Charlotte has recently earned platinum status (the highest level possible) from SAGECare, and is the first CCRC/LPC on the East Coast to do so. SAGECare is the training and consulting division of New York-based SAGE, Services & Advocacy for LGBTQ elders.

To achieve platinum certification, 80% of an organization's non-executive staff, including full- and part-time, must undergo one hour of LGBT aging training. In addition, 80% of the executive senior leadership must also take four hours of in-person LGBT elder training. To date, 92% of the Aldersgate staff has completed the SAGE training. Additionally, Aldersgate at Home, the community’s in-home caregiving service, has also received platinum status with 100 percent participation.

The platinum credential is valid for one year. Organizations must be re-credentialed each year to maintain their status.

“When we say Aldersgate is open to all, that means everybody,” said Suzanne Pugh, president and CEO. “Our mission calls us to honor the dignity of every individual, regardless of gender, ethnicity, sexual orientation or any diversity dimension. Our mindset has always been to be intentional about inclusion, but it’s especially nice to have a seal of approval from a respected LGBT elder advocacy organization to let the world know: We walk our talk.”

Veronica Calderon, chief diversity & inclusion officer, added, “Building an inclusive community is part of our mission: ‘We honor elders and are committed to creating and fostering diverse, caring communities where everyone has a voice and value.’ No one should feel isolated or like they have to hide who they are. I am so proud to say to residents, prospects and the Charlotte community: All are welcome here.”

Aldersgate also plans add six gender-neutral restrooms in its common areas.

photo courtesy Croasdaile Village

Croasdaile Village Residents Assist a Housekeeper's Journey

The journey from El Salvador (or any Latin American country, for that matter) to the United States has never been easy. Those who seek to follow the law and immigrate to this country face a long and often frustrating process. Jennifer Raymundo, a housekeeper at Croasdaile Village in Durham, finally
made it in May with a little help from her friends – the residents at Croasdaile Village!

When Jennifer began working at Croasdaile Village last year, she quickly formed a special bond with the residents whose apartments and villas she cleaned. Resident John Willard says there’s something special about Jennifer.

“She’s been in America since 2001 and she’s someone who’s worked hard, followed the rules and never lost sight of her goal of becoming a citizen,” he said. “She’s one of those people who is always optimistic and takes great pride in everything she does. We just fell in love with her.” When Jennifer was officially confirmed as a U.S. citizen in May, those residents whose hearts she’s touched in the last year were on hand to celebrate with her, taking a bus from Croasdaile Village to the event.

“We wouldn’t have missed it for the world,” said Willard. “She’s brought so much kindness and inspiration into our lives, so it just made sense to be there for her big day.”

Jennifer says her persistence stems from a desire to make life better for her 12-year-old son, who was born here, and to teach him how fortunate he is to live in the United States.

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