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Inclusion Insights August 2017

Posted By Jennifer Gill, Wednesday, August 23, 2017
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August 2017

Welcome to the fifth edition of Inclusion Insights, a regular publication of LeadingAge North Carolina highlighting trends, practices, and news related to inclusion and diversity issues in aging services. We welcome your feedback, questions, and ideas.


NC Chamber Conference: Women: A Force in Business

The North Carolina Chamber is organizing its second annual Women: A Force in Business conference. LeadingAge NC is a sponsoring organization, which entitles our members to a registration discount.

Join LeadingAge NC staff members Leslie Roseboro and Jennifer Gill at the conference, where you may choose your own breakout sessions throughout the day including:

• "The Art of Emotional lntelligence"
• "Leading When You're Not In Charge"
• "The Cross-Generational Workplace"
• Many others

During breaks, enjoy brief sessions that focus on wealth management, digital branding, revitalization and other self-development topics. Be sure to share this information with colleagues and plan to attend. We hope to see you there!

Registration Information

Click here to register and select then click on ‘Register, Exhibit, or Sponsor,’ then click 'Register or Sponsor' which will take you to the registration page. If you select ‘Individual Member Ticket’, you will receive the reduced registration (Chamber member) rate. Please contact our office at 919-571-8333 if you have any questions.

Women: A Force in Business
Thursday, September 21, 2017
Raleigh Convention Center

500 S. Salisbury Street

Click here for the event flyer.

Slides: The Business Case for Diversity

In case you missed it, click here to download slides from LeadingAge NC board member and Pace of the Triad executive director’s Ursula Robinson’s presentation at this year’s LeadingAge North Carolina Spring Conference and Trade Show entitled, The Business Case for Diversity. This pdf is an excellent reference for diversity and inclusion statistics and inspiration.

Reflections: LeadingAge North Carolina Sponsors Chamber Diversity and Inclusion Conference

In June, LeadingAge North Carolina served as a “Supporting Organization” for the NC Chamber’s inaugural Workplace Diversity and Inclusion Conference at the Sheraton Imperial Hotel in Durham. 200 members of the state’s business community (including 20 staff members from LeadingAge NC member communities) joined an A-list of speakers conducting frank conversations about diversity and inclusion in the workplace. Attendees tackled topics that included recruiting for diversity, fostering a culture of inclusion, evaluating D&I initiatives using proper metrics and understanding unconscious bias. Click here to reference a presentation by Diversity and HR Solutions in Raleigh entitled, Understanding Unconscious Bias presented at the Conference in June.

Diversity Study Update

The LeadingAge North Carolina Foundation has engaged the University of North Carolina – Chapel Hill Kenan-Flagler School of Business and the Cedar Grove Institute for Sustainable Communities to try and determine why diverse populations choose (or choose not) to move to continuing care retirement communities/life plan communities. Our first foray into this area has as its primary goal to better understand African American perceptions, opinions, and knowledge about living options and the range of services that CCRCs/LPCs offer. The researchers will do this by conducting six focus groups with a purposeful sample of African American professionals. In addition, they will conduct structured interviews with eight African American couples and individuals currently living in CCRCs in North Carolina and a separate group of African Americans who are currently on the wait lists of North Carolina CCRCs/LPCs. We hope to have the final report by December 2017.


What 11 CEOs Have Learned About Championing Diversity: Harvard Business Review

Words of wisdom about diversity and inclusion from 11 CEOs are shared for all of us to benefit from in this August 2017 article, with special emphasis on four key lessons learned.

Moving Racial Equity and Inclusion from the Periphery to the Center: Lessons from an Incomplete Project: Nonprofit Quarterly

If you struggle with diversity and inclusion you are not alone. Read this article for lessons learned by a New York City-based organization called Living Cities to bring the race conversation into its workplace and branding. The article is one in a series called Equity, Diversity, and Inclusion Project written for the nonprofit sector.

Marriott CEO: At a Time of Great Anxiety Around Diversity, We Need to Communicate:

In this six minute video hear from Marriott’s CEO how its TakeCare employee program has evolved over the decades as laws regarding gay marriage, immigration, and others have changed.

Why More Hospitals Should Prioritize Cultural Competency: Harvard Business Review

With intentional effort, hospitals can bridge the cultural gap between doctors and patients, resulting in better health outcomes for underserved populations. Check out
this article that focuses on hospitals, with lessons for our field as well.

Managing Multicultural Teams: Harvard Business Review

This video shares the four most common challenges to leading a multicultural team along with four strategies to overcome those obstacles. A worthwhile 2 minute video to watch and use in a staff meeting or presentation.


Fighting for L.G.B.T. Rights in Retirement Communities: The New York Times

When many LGBT older adults move to a retirement community they struggle to be their full selves as they face subtle and not so subtle discrimination at their new home. Many do not have children and are aging alone. Are the employees in your community sensitive to their needs?
This article explores some of the complexities of being an LGBT resident of a retirement community. The author mentions SAGE, an organization that provides advocacy and services to LGBT elders. North Carolina has two SAGE affiliates: in Raleigh and in Wilmington that may serve as a resource to your community of staff and residents.

Black Gray and Gay: the Perils of Aging LGBTQ People of Color: NBC News

To better understand struggles specific to LGBTQ people of color, read this NBC News article. Please take note of valuable resources mentioned that might be useful to residents and staff.

Here’s How We Can Preserve the Dignity of Aging Holocaust Survivors: Jewish Telegraphic Agency

An approach called Person-Centered Trauma-Informed care is highlighted in this article as an effective approach for supporting survivors of the Holocaust. Residents in your community who are Holocaust survivors, veterans, refugees, victims of abuse or other trauma might also benefit from this approach. Learn more about Trauma Informed Care at the National Center for Trauma Informed Care website.

LeadingAge North Carolina | 222 N. Person Street, Raleigh, NC 27601
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